Flow Lexus of Greensboro

Great! Honest, thorough and they went above and beyond. They checked my car over and found multiple issues. Still because of their honesty I saved around $1800! They even went and picked up tires for me fro They checked my car over and found multiple issues. Still because of their honesty I saved around $1800! They even went and picked up tires for me from another place BC mine had been under warranty there. They went over the quote in detail and let me know what was needed now vs anything I cd wait on. When they recommend a new timing belt as optional I said yes based on mileage. When they got to it though they found an OM belt in great shape and let me know. If integrity is doing the right thing when no one is watching then that’s just what they did. Would definitely go back. More

Excellent service. First I was given a loaner without even asking. Then I received my car cleaned and the gas was tapped off. I’ve never had a service depart service. First I was given a loaner without even asking. Then I received my car cleaned and the gas was tapped off. I’ve never had a service department do that before. Thanks for all you do! More

Stellar Everyone was very professional and Eddie Merrell is great for public relations and an asset to the business. He reaffirms my faith in Lexus. It had be Everyone was very professional and Eddie Merrell is great for public relations and an asset to the business. He reaffirms my faith in Lexus. It had begun to wane over the years. This was my 7th purchase over the last 33 years. More

Great experience Frank takes care of you when you go to the service center. Loaner available. Clean car when you leave and other necessities when you receive your car Frank takes care of you when you go to the service center. Loaner available. Clean car when you leave and other necessities when you receive your car back! Thanks Frank! More

Outstanding Service was promt and proficient. Explained upcoming service nedds identified critical areas of concern and indicated which ones I could schedule late Service was promt and proficient. Explained upcoming service nedds identified critical areas of concern and indicated which ones I could schedule later. And I always get a car was excellent More

Beyond expectations I went in for a rodent problem in my car. They were wonderful to work with, and took care of everything! I made multiple trips because my "friend" kep I went in for a rodent problem in my car. They were wonderful to work with, and took care of everything! I made multiple trips because my "friend" kept coming back, but they didn't make me feel like a burden. Even the shuttle rides were pleasant! Will definitely recommend them to everyone! More

Everyone made me feel special! The guys in the service department strive to make the customer number 1. I could not have asked for any better treatment!! Everyone is very accommo The guys in the service department strive to make the customer number 1. I could not have asked for any better treatment!! Everyone is very accommodating and they want to make you happy! More

Service quality We found service to be Courteous and quick. Service assistant was Professional. Enjoyed refreshments while waiting. Clean restroom. Time to comple We found service to be Courteous and quick. Service assistant was Professional. Enjoyed refreshments while waiting. Clean restroom. Time to complete work was quoted to take an hour or so and that was what it took. More

The best service ever. This dealership offers the best service in Greensboro. The staff is great and the service is excellent! The loaner was waiting and ready to go. Minimu This dealership offers the best service in Greensboro. The staff is great and the service is excellent! The loaner was waiting and ready to go. Minimum wait time. More

quality atmosphere Quality atmosphere and very professional. If the dealership and the car live up to the initial impressions I will be very happy. Jason was patient Quality atmosphere and very professional. If the dealership and the car live up to the initial impressions I will be very happy. Jason was patient and very knowledgeable about the RX line and eased a lot of my fears by having exact answers to my questions. If things end with this car as well as they started I will be a Lexus customer for life. More