Flow Lexus of Greensboro

Air bags I was surprised to get the recall notice on my 2011 car. I would have thought that the airbag issue would have been taken care of much earlier than 8 I was surprised to get the recall notice on my 2011 car. I would have thought that the airbag issue would have been taken care of much earlier than 8 years past the installation of the faulty airbag. However, when I took the car to the dealer they had the proper airbag to install. It was installed in a very short period of time during which they loaned me a car to use. In terms of service, what more can you ask for? More

Recall Experience Airbag Recall was fast and efficient. Highly professional and convenient. They took care of my needs and concerns and repair completed when promised. Airbag Recall was fast and efficient. Highly professional and convenient. They took care of my needs and concerns and repair completed when promised. Highly recommend. More

A great experience and a good product. Mark McKnight did a great job of making us comfortable with the product and price. We would work through him again and refer others. This is our for Mark McKnight did a great job of making us comfortable with the product and price. We would work through him again and refer others. This is our forth new Lexus and is our preference over brands. More

Excellent purchasing experience My wife and I had a target for how much we wanted to spend and were able to find a good deal on an es350 with the help of our sales person, Mark. He My wife and I had a target for how much we wanted to spend and were able to find a good deal on an es350 with the help of our sales person, Mark. He was friendly, knowledgeable and helpful. The dealership had a good inventory of new and used and is top of the line. All parties we dealt with were very nice and professional. I would definitely recommend Flow Lexus to anyone on the market for a nice car! More

Ok change and tire rotation. I I had an appointment and I was in and out in a reasonable time. Rick was courteous and efficient as always.My service experience at Flow is always ver I had an appointment and I was in and out in a reasonable time. Rick was courteous and efficient as always.My service experience at Flow is always very professional. More

Flawless transaction Bill Grubbs, our salesman, did a great job of getting us exactly what we wanted and we got a reasonable price, too. Delivery was easy, excellent expla Bill Grubbs, our salesman, did a great job of getting us exactly what we wanted and we got a reasonable price, too. Delivery was easy, excellent explanation of the features. The sales manger, Jim, was great to work with as well. This is our 5th Lexus and we know the level Of service in the service department is outstanding. Thanks for a great experience! More

Service I had an excellent experience 2 weeks ago. Ronnie was very courteous, helpful and answered all my questions. The facilities at the dealership was ver I had an excellent experience 2 weeks ago. Ronnie was very courteous, helpful and answered all my questions. The facilities at the dealership was very good. More

Great as usual The service was great. The cost was more than I wanted to pay but it’s ok. I love the car and will buy another Lexus in the future The service was great. The cost was more than I wanted to pay but it’s ok. I love the car and will buy another Lexus in the future More

Excellent service. First I was given a loaner without even asking. Then I received my car cleaned and the gas was tapped off. I’ve never had a service depart service. First I was given a loaner without even asking. Then I received my car cleaned and the gas was tapped off. I’ve never had a service department do that before. Thanks for all you do! More

Great! Honest, thorough and they went above and beyond. They checked my car over and found multiple issues. Still because of their honesty I saved around $1800! They even went and picked up tires for me fro They checked my car over and found multiple issues. Still because of their honesty I saved around $1800! They even went and picked up tires for me from another place BC mine had been under warranty there. They went over the quote in detail and let me know what was needed now vs anything I cd wait on. When they recommend a new timing belt as optional I said yes based on mileage. When they got to it though they found an OM belt in great shape and let me know. If integrity is doing the right thing when no one is watching then that’s just what they did. Would definitely go back. More