Flow Lexus of Greensboro

30,000 miles maintenance chrck The service was efficient, friendly, and accurate. The service agent explained everything up front, including and especially the cost. They also wash The service was efficient, friendly, and accurate. The service agent explained everything up front, including and especially the cost. They also washed my car, which was a bonus. More

Great service It was time for my 10,000 mile checkup Couldn’t be happier. They took my car on time and had it completed on time. Very pleased! It was time for my 10,000 mile checkup Couldn’t be happier. They took my car on time and had it completed on time. Very pleased! More

Always helpful The service center at Flow Lexus is wonderful. The staff is always so accommodating and pleasant to deal with. I wish every customer service center I The service center at Flow Lexus is wonderful. The staff is always so accommodating and pleasant to deal with. I wish every customer service center I deal with could be as efficient. More

Scheduled service Excellent service. Professional manner. I appreciate the prompt and excellent care. I appreciate the use of a loaner car while my car is being service Excellent service. Professional manner. I appreciate the prompt and excellent care. I appreciate the use of a loaner car while my car is being serviced. More

Like you're family The thing I appreciate the most about bringing my car to the Lexus dealership is they treat me just like I was family. No matter who the person is tha The thing I appreciate the most about bringing my car to the Lexus dealership is they treat me just like I was family. No matter who the person is that approaches me, I am not mishandled because of how I look and I am always given respect and prompt service. They always go above and beyond. More

Apparently the simple things are tough Brought my NX 200t in for 70,000 mile service. Included in that is topping off fluid levels. Looked under the hood after leaving to see two coolant re Brought my NX 200t in for 70,000 mile service. Included in that is topping off fluid levels. Looked under the hood after leaving to see two coolant reservoirs obviously below the "low" lines. No mention of fluid leaks or that my fluids were low while I was there, and fluid dripping from my car or puddles in my driveway. It just didn't get checked. When something so glaring is allowed to pass, it makes you question what else wasn't done or what else was overlooked. More

PM Service, & rotation. Rick and Frank in service are prompt, & that’s huge, especially when you’ve missed something that needed to be addressed at the time of scheduling th Rick and Frank in service are prompt, & that’s huge, especially when you’ve missed something that needed to be addressed at the time of scheduling the appointment. Terry M. on delivery/pickup.... Top Notch! Love that guy!!! Obviously this all couldn’t be attainable without the Techs, so whoever that guy is..., “thanks for keeping my sled in tact!” Preventative Maintenance is everything when you run a lot of business miles. Brad Hamilton More

Prompt, courteous, efficient, informative and thoughtful This was my first experience with the Flow Lexus Greensboro service department since purchasing my 2017 ES350 from Flow Greensboro this past May. I fo This was my first experience with the Flow Lexus Greensboro service department since purchasing my 2017 ES350 from Flow Greensboro this past May. I found Ronnie to be prompt, courteous, efficient, informative and thoughtful. Thank you! More

Fast friendly and efficient Frank always works with my schedule and is very professional and knows his cars and his customers. He is a great asset and most importantly I trust hi Frank always works with my schedule and is very professional and knows his cars and his customers. He is a great asset and most importantly I trust him. More

Battery Replacement Car battery was running low and there was an impending ice storm. Everyone other local service center I called was either too booked and not taking wa Car battery was running low and there was an impending ice storm. Everyone other local service center I called was either too booked and not taking walk-ins, or unreasonably priced for the service. Called Flow Lexus Greensboro on a "Hail Mary" attempt and Frank was accommodating and very upfront about the wait time since I didn't have an appointment. I was in and out in about an hour, YAY!! (original approx wait time was to be 1.5hrs), and was confident the car would start up without issues after the ice storm. Great job Frank for being both upfront and accomodating!! More