Flow Lexus of Greensboro

Great service My service rep was very knowledgeable and friendly. The only opportunity was when I called the day prior to set my appointment. I arrived 15 minutes My service rep was very knowledgeable and friendly. The only opportunity was when I called the day prior to set my appointment. I arrived 15 minutes early and was told that I didn’t have an appointment in the system. Frank was on top of it and I got me taken care of right away. Nice job Frank!! More

Love the vehicle The vehicle is an Fsport LX350. It took a while to get the special order, but is worth the wait. Features blow you away and it drives great. The vehicle is an Fsport LX350. It took a while to get the special order, but is worth the wait. Features blow you away and it drives great. More

Always great Love the service. Always great getting car to me on time. I really like that they come get my vehicle and leave one for my use. Love the service. Always great getting car to me on time. I really like that they come get my vehicle and leave one for my use. More

Always polite, professional service Great service in a clean efficient facilities. I like how they let me know when the car is ready. So glad to know Rick and Frank. Great service in a clean efficient facilities. I like how they let me know when the car is ready. So glad to know Rick and Frank. More

Can not speak to anyone in service area Not happy with trying to call the service dept. called each day and no one answered. Finally drove to the dealership so I could talk to someone about Not happy with trying to call the service dept. called each day and no one answered. Finally drove to the dealership so I could talk to someone about the issue Good service is no good if you can not communicate with them Actual work on car was great More

Totally Satisfied with Flow Greensboro Service My wife's car has an odd issue with icing on the inside of the front windshield when below 32. It has happened twice to her so I called and spoke with My wife's car has an odd issue with icing on the inside of the front windshield when below 32. It has happened twice to her so I called and spoke with Tim about the problem. You just will not find a more professional and genuine desire to solve the problem then I received from Tim and from Frank when I brought the car in. They provided me with a loaner and kept the car a couple of days in order to attempt to diagnose the problem. As fate would have it, the temps failed to reach low enough levels to recreate the icing issue so we decided to wait until another time. We have never had to bring the car in for anything other then a free car wash or warranty service. Flow Lexus of Greensboro checks all the right boxes for us when we need something done right on our car. We highly recommend Tim and his fine service organization and thank them for being there for us. More

Quick & Easy! Very friendly, car in asap@ done within time quoted. Very nice dealership. Easy to locate & close to a nice shopping area to visit while car being wor Very friendly, car in asap@ done within time quoted. Very nice dealership. Easy to locate & close to a nice shopping area to visit while car being worked on. More

Took way too long I I had an appointment and it took 3 hours. Very disappointing.. I am considering g using someone else next time due to the length of time that t too I I had an appointment and it took 3 hours. Very disappointing.. I am considering g using someone else next time due to the length of time that t took. More

Very much not satisfied with your services and will never co You suck and will never come back again this was the second time my car was in repaired for the same thing but have to go to another dealership to be You suck and will never come back again this was the second time my car was in repaired for the same thing but have to go to another dealership to be fixed. More

Attention to customer service I have always been acknowledged upon arrival and informed while my car is being serviced. You are treated as a valuable customer, even if you purchase I have always been acknowledged upon arrival and informed while my car is being serviced. You are treated as a valuable customer, even if you purchase a used, Certified used, or a new car. Everyone is treated the same. Comfortable waiting area, coffee and bottled water available, computer room if you need to work. Best dealership I have ever experienced in Greensboro. The reason I bought a second used LEXUS. Ronnie, Frank, and Rick are my go-to guys. More