Flow Acura Winston-Salem

Best service ever Without a doubt the best service experience possible. The personnel were friendly, attentive and so easy to work with. They made the whole experience Without a doubt the best service experience possible. The personnel were friendly, attentive and so easy to work with. They made the whole experience most enjoyable. More

Owner Very satisfied with the services. Will recommend to friend and family to buy a car here and also having a maintenance service here. Thank you Very satisfied with the services. Will recommend to friend and family to buy a car here and also having a maintenance service here. Thank you More

Excellent service Services are guarantee with promptness; polite and friendly. I always bring my MDX for oil change and maintenances; even when my boys are having trou Services are guarantee with promptness; polite and friendly. I always bring my MDX for oil change and maintenances; even when my boys are having troubles with their DVD player. They will check it for us. More

Great and fast service had my car cleaned and ready Great overall experience Cody was fantastic and very responsive. I would definitely recommend this outstanding service department to every and anyone Great overall experience Cody was fantastic and very responsive. I would definitely recommend this outstanding service department to every and anyone that drives an Acura. More

Truly excellent customer service! Have been a fan of Flow Acura service since I moved here 14 years ago. Scheduling is easy, you get honest assessments of what needs to be done and w Have been a fan of Flow Acura service since I moved here 14 years ago. Scheduling is easy, you get honest assessments of what needs to be done and what can wait, very professional - they have taken great care of my MDX. Their excellent service was the main reason I recently bought another Acura MDX. Best service group I have ever worked with. More

Superior Service Service for Acura MDX. Easy to schedule appointments. Staff is always friendly and attentive. Work hard to get you in and out of Service Dept. Very pl Service for Acura MDX. Easy to schedule appointments. Staff is always friendly and attentive. Work hard to get you in and out of Service Dept. Very pleased with Acura overall More

Friendly efficient service We take our daughter's elderly Acura TSX to this dealership for service and have never been disappointed. Always easy to get an appointment, evaluati We take our daughter's elderly Acura TSX to this dealership for service and have never been disappointed. Always easy to get an appointment, evaluations are fast and accurate and repairs done quickly. All personnel particularly Cody are pleasant, friendly and helpful. A real pleasure to do business with especially compared to our home Acura dealership in Scottsdale. Thinking of moving here just so we can get our cars serviced at Flow Acura. More

Great dealership, great service department We bought a 2017 Acura MDX from Flow Acura. The Acura group is by far one of the most professional dealerships I have ever had the opportunity to buy We bought a 2017 Acura MDX from Flow Acura. The Acura group is by far one of the most professional dealerships I have ever had the opportunity to buy a car from. The sales staff is professional and the service department is beyond comparison. I would not hesitate to buy another car from them or use the service department. I drive over 35 miles to the dealership just to get my car serviced, passing reputable and authorized mechanics on the way. More

Great Service Advisor I have been getting my MDX serviced at Flow Acura for the last 6 years. The service advisors have always been friendly and very helpful. My car is rea I have been getting my MDX serviced at Flow Acura for the last 6 years. The service advisors have always been friendly and very helpful. My car is ready when promised and they communicate progress during the day. More

Poor customer service I purchased a new Acura and have had a lot of issues with this car unfortunately. This is my third Acura and I love the cars but the Wilmington dealer I purchased a new Acura and have had a lot of issues with this car unfortunately. This is my third Acura and I love the cars but the Wilmington dealership is the most difficult to deal with and is a constant battle to have anything fixed properly and in a timely manner. Even just taking my car to have the oil changed, the guys always have poor attitudes. The last time, my steering wheel was torn up from nails or tools and after requesting that it be replaced and showing them immediately, they rudely stated they wouldn’t accept responsibility for it. I continue to document issues through pictures and videos, yet they still refuse to correct anything. After paying for a new Acura, I should not have to wait on tow trucks or service trucks continuously nor should I have a rental car more often than mine. The service of Stevenson Acura needs a major facelift. Bryan is the new service manager and is not any better than Nick, a service rep. Bryan was rude enough to hang up on me after stating he wasn’t going to help me. More