Flood Mazda - Service Center

Excellent customer service Purchased a used certified 2015 Mazda 3 at Flood July 201 with 48,000 miles. Good price, great sales and finance folks. Best buying experience I hav Purchased a used certified 2015 Mazda 3 at Flood July 201 with 48,000 miles. Good price, great sales and finance folks. Best buying experience I have had in 20 years. Anyway, the only issue I had was the driver side window would get stuck in the up position in warm weather. Multiple fixes were attempted to repair. Finally, with a little bit of coaxing, they replaced the motor, regulator and switch. I do not expect perfection every time but I want good service. I need to say that everyone including Alyssa at the service desk and everyone else I worked with were always helpful, friendly and professional. I have many places to have my service my vehicle. I choose Flood Mazda and would highly recommend them to anyone. More

Awesome I'm a senior citizen , so I have purchase many new cars. I have to say the sales and especially the service department is by far the best I have ever I'm a senior citizen , so I have purchase many new cars. I have to say the sales and especially the service department is by far the best I have ever experienced. More

Sales Great all around experience. Pleasant, quick easy. Salesperson and Finance Manager were beyond helpful in helping me to make the right choice in a l Great all around experience. Pleasant, quick easy. Salesperson and Finance Manager were beyond helpful in helping me to make the right choice in a leased vehicle. More

Service The service was wonderful and throughout the service visit Steve kept me up to date and explained things to me very well. Steve took time to explain t The service was wonderful and throughout the service visit Steve kept me up to date and explained things to me very well. Steve took time to explain the Apple Car Play possibility’s to me for my 2017 Mazda cx-5. More

Fantastic Team Accommodating team provides excellent service in a timely manner. I appreciate help with little things that need attention and employee's commitment t Accommodating team provides excellent service in a timely manner. I appreciate help with little things that need attention and employee's commitment to my safety. More

Tire pressure light came on I was happy to get an appointment right away.The technician was very helpful explaining why the light came in. It appears it could happen again due to I was happy to get an appointment right away.The technician was very helpful explaining why the light came in. It appears it could happen again due to the weather. More

Nice people and comfortable wait. Thank you for your delicious coffee, and service. I wish that you would've cleaned the inside of my car, like we talked about, especilly the windo Thank you for your delicious coffee, and service. I wish that you would've cleaned the inside of my car, like we talked about, especilly the windows. I was looking so forward to it. Now, a car wash on the horizon. Usually when servicing my leased vehicles, they come back to me spotless. Also, next time I call with a problem like I had last week with starting the car, and stuck wipers, I will ask if you wouldn't mind sending someone over, I live so close, and I was totally inconvienenced three separate times. The last time stuck wipers prevented me from driving because of the rain. The dude I spoke with didn't know what say to me except to make an appointment the next day. Lucky for me, it was sunny weather. The problems I've had with the car, are about restarting, and the man on Saturday showed me how to work the key properly. Simple. What I dont understand is why the guy I spoke with on the phone friday, wasn't at all interested in helping me find a soulution? I really love this car and I am so happy with it otherwise. Thank yOu, jR More

Flood Mazda Appt. I was pleased with the check-up for my car at 70,000. I was given the sheets to read, to see what was checked. Always pleased with car clean-up, washi I was pleased with the check-up for my car at 70,000. I was given the sheets to read, to see what was checked. Always pleased with car clean-up, washing. I had car inspected too. I got a price on a brake job which will be needed by winter. Length of time was longer because of inspection check. Car has been fine since I bought it in 2017. Glad I did. Alyssa was great and kind. More

Friendly Staff, informative & helpful Great staff, listened to my questions I had and they explained by having me do the task so I would know what to do. They also called me Barbara and n Great staff, listened to my questions I had and they explained by having me do the task so I would know what to do. They also called me Barbara and not James More

Service rear brakes Great job, done rapidly. From Alyssa @ the front, to the crew that completes all of the work in the back. Thank You! I wish that Mazda would have lon Great job, done rapidly. From Alyssa @ the front, to the crew that completes all of the work in the back. Thank You! I wish that Mazda would have longer lasting rear brakes. This can get expensive... More