Flood Mazda - Service Center

Love going there. They are always polite and professional. Would recommend to my friends and family They are always polite and professional. Would recommend to my friends and family More

The car was brought in for a repair due to a recall. I was told that the appointment would take about an hour. My wait was over two hours. When I first approached the counter, Anthony was on the telepho I was told that the appointment would take about an hour. My wait was over two hours. When I first approached the counter, Anthony was on the telephone. I waited patiently. Other folks came and went from behind the counter but no one helped me. When Anthony hung up the phone he went back to writing numbers on a piece of paper. I waited about one to two minutes while this went on. Then an older gent appeared and asked if I had been helped. He told me that Anthony would be with me shortly. I just felt really low at being ignored like I was invisible. More

The staff in Flood Mazda Service Area are very friendly and approachable. They are attentive to what you have say and try to resolve your issues to your satisfaction. and approachable. They are attentive to what you have say and try to resolve your issues to your satisfaction. More

Professional and yet personable. Delivers a concise and easy to understand explanation to all questions and concerns. Delivers a concise and easy to understand explanation to all questions and concerns. More

Took the car in to check tire noise after I had recently had it in for tire rotation and oil change . They said tire noise was from tire wear( the video they sent said tread was fine) so quote for new tires had it in for tire rotation and oil change . They said tire noise was from tire wear( the video they sent said tread was fine) so quote for new tires was outrageously high compared to other tire shops 25%higher plus alignment etc. I was charged $84 for them to tell me this. I got tires elsewhere , right after I got my car back I got a service due notice on the dash, now I have to bring it back again. I think I’ll just get oil changes at the jiffy line from now on. Typical dealer service rip off. In the market for a new car soon. Not going to be a Mazda from this dealership for sure. More

Anthony has always been a problem solver with both my Mazdas . He understands his customers and is patient while figuring out any issue. Mazdas . He understands his customers and is patient while figuring out any issue. More

Always a pleasure to go there. Old school. They do a good job. It’s actually pleasant to have to go in. Maurice Cusick, Esq. Old school. They do a good job. It’s actually pleasant to have to go in. Maurice Cusick, Esq. More