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Flood Mazda - Service Center

Wakefield, RI

4.7
850 Reviews
Call Service Center (401) 284-4700

850 Reviews of Flood Mazda - Service Center

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November 10, 2024

I love doing business with Flood Mazda! !! I have since 2016 and they have been very good with me!! They always make me feel so welcome when I go in! Thank you More

by Maggi672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam is my sales person great guy, Morgan Cunha
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Nov 11, 2024 -

Flood Mazda responded

Dear Maggi, Thank you for the positive feedback! We are delighted that our team provides you with exceptional cusotmer service during your time here. We like to think of our customers as family! Thank you for choosing us for your automotive needs and we look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 08, 2024

Very helpful always great service needs fulfilled and polite and courteous people and timely responses More

by RJBAGLINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2024

Service experiences have all been positive. Easy to book, work done well, appreciate the service videos of the car that are always sent out. More

by HASSAN.GANGJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2024

Great service department. They take good care of your car here at Flood. The videos they provide show what they diagnosed. Highly recommended!! More

by DMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Flood Mazda responded

Good Morning Thank you very much for the recommendation and kind words! We are happy that our service team always takes great care of you. Don't hesitate to reach out with any other issues. See you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 07, 2024

They were very accommodating as I arrived the day after my scheduled appointment. Able to take me in More

by ALISON.COMOLLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Flood Mazda responded

Dear Alison, Thank you for taking the time to leave a 5-Star review. We appreciate your business and value our customers. I am happy to hear that the service department accomodated you when you arrived. Customer satisfaction is our top priority. We look forward to seeing you atyour next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 07, 2024

My service at Flood was GREAT service tech Bruce Hanson was great he had my auto completely serviced in no time at all!!! He was able to explain exactly what work i will need going forward and able to exp More

by PGAROFALO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Flood Mazda responded

Good Morning Peter, Thank you for the kinds words regarding Flood Mazda and Bruce. We are lucky to have an advisor like Bruce. I am happy to hear of your satisfcation with the service department. We look forward to seeing you next time. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 06, 2024

Flood Mazda has consistently been a reliable, loyal, friendly and fast working location for us to bring our vehicle for service. We love flood! More

by daneaultk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for taking the time to leave this positive review! At Flood Mazda, customer satisfaction and transparency are our top priority. Don't hesitate to contact us if you have other repairs needs. See you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 06, 2024

The service is always the absolute best. They look out for the customers needs and care greatly about the swift service they provide More

by JONATHAN.RUSH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Flood Mazda responded

Jonathan Thank you for the positive feedback! We are delighted that you are satisfied with our service department. Customer satisfaction is our top priority and we are here for you any time. See you at your next service app[ointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 04, 2024

I scheduled my oil change for 3pm. I arrived at 2:45 they took my car right in. It was 4:45 when i had to demand my car be done due to an important appointment i had at 5pm. Unacceptab More

by DSIGNORELLI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2024

I’ve bought at least 5 vehicles here and have recommended others as well! Very professional! Thank you all. More

by LISAR0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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