Back

Flood Mazda - Service Center

Wakefield, RI

4.7
852 Reviews

852 Reviews of Flood Mazda - Service Center

Sort by
January 07, 2023

Flood Mazda is an efficient service center. They do good work on cars and they are pleasant to be around . More

by Anna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Harrison
Jan 07, 2023 -

Flood Mazda responded

Anna, Thank you for taking the time to submit a review about your experience here at Flood Mazda. We are delighted to hear it was pleasant. We hope to see you again soon! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

January 04, 2023

Found the folks at the dealership to be quite competent. The Service folks were excellent. More

by MORETTIDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
Jan 05, 2023 -

Flood Mazda responded

We are pleased to hear you are satisfied with our staff! Thank you for your business and for taking the time to write a review. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

January 04, 2023

great experience! The staff was knowledgeable and kept me updated throughout the process. At the end of the scheduled service, I received a text with a video of the te More

by JOEL.EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
Jan 05, 2023 -

Flood Mazda responded

Joel, Here at Flood Mazda we strive to provide exceptional service for our customers both in the service and sales department. We appreciate each and every one of you. Thank you for leaving a detailed 5-star review and we hope to see you again soon! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 23, 2022

Waited 2 1/2 hours for 2 tires to be put on only to find out they didn’t even have the tires! More

by Mnts4
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Hanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Mnts4 responded

Very disappointed

Dec 23, 2022 -

Flood Mazda responded

Hello MNTS4, Please allow me to introduce myself. My name is Russell Cunha and I am the general manager of Flood Mazda. I have read your review and it is a very big concern of mine, and I would like to address the issue with you personally and try to come up with a resolution that would have you feel like a valued customer which we strive in. At Flood Mazda it is our belief to have each customer have an exceptional experience. Please feel free to contact me at rcunha@floodauto.com. Or (401)284-4700 I thank you for your time and I look forward to hearing from you soon.

December 22, 2022

Great service, video was clear, mechanic was helpful in terms of my knowing what was necessary and what could wait More

by KFRAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Harrison
Jan 02, 2023 -

Flood Mazda responded

Thank you for writing us a 5-star review! We are pleased to hear you are satisfied with your service. Hope to see you again in the new year! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 20, 2022

Anthony Deangellis and Sam made our experience seamless and hassle-free. They were great to deal with More

by Carl
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Flood Mazda responded

Carl, Thank you for the review. We are pleased to hear Sam and Anthony were able to provide you with a pleasurable experience. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 20, 2022

Excellence service ! !!!! They bring a car to you when your car needs to be serviced! Cannot get better customer service anywhere else! My favorite is the video they sen More

by cvalentine1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Harrison
Dec 21, 2022 -

Flood Mazda responded

We're so delighted to hear you are satisfied with your service! Whether it is in the sales or service department, we strive to provide outstanding service to our customers. Thank you for the review and we hope to see again soon here at Flood Mazda. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 17, 2022

Mary did a great job making sure all of my warranty claims were processed correctly and scheduling my appointments. More

by Dan H
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mary
Dec 17, 2022 -

Flood Mazda responded

We are really grateful and appreciative of you taking the time to share your feedback with us! Allie Deluca Customer Relation Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 17, 2022

Brought my car in for a oil change, they were busy that day so it took about 2.5 hours. The customer service people were very kind and informative. I appreciate the video from under the car and the full ev More

by SHunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Flood Mazda responded

We are pleased to hear you are satisfied with your service! Thank you for your patience and we hope to see you again in the future for any needed services or questions. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 16, 2022

Always a pleasure to go there,Everyone is so pleasant. They answer all your questions.The service is excellent. Wouldn’t go anywhere else 10 Stars for Flood!! More

by JIGGER138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Dec 17, 2022 -

Flood Mazda responded

We are so pleased you've had such a successful experience here at Flood Mazda. Thank you for taking the time to write a review to let us know how we did. Allie Deluca Customer Relation Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

...
26
...