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Flood Ford of East Greenwich

East Greenwich, RI

4.8
1,030 Reviews
Flood Ford of East Greenwich serving all of Rhode Island, Eastern Connecticut and Southern Massachusetts is proud to be an automotive leader in our community. Since opening our doors, Flood Ford of East Greenwich has maintained our solid commitment to our customers, offering a wide selection of cars and trucks for lease or purchase. We have one of the largest selections of new Ford vehicles, including the: F-150, F-250 Super Duty Trucks, Fusion, Edge, Explorer, Econoline Vans, Escape, and Expedition. Flood Ford is a certified Ford Dealer ensuring that you will get the best Ford deals in all of RI. We also carry wide selection of other makes of used cars for sale in RI. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Flood Ford of East Greenwich will make every effort to fit you into the automobile of your choice. Flood Ford of East Greenwich has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Flood Ford of East Greenwich offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (401) 884-4000 if you have any questions or comments. Flood Ford of East Greenwich offers: New Automobile Sales Pre-owned Automobile Sales Auto Loans and Financing Certified Service Department Full selection of Ford parts and accessories
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2545 South County Trail

East Greenwich, RI

02818

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Showing 1,030 reviews

February 01, 2026

My family has been coming here for over 25 years. The GM Joe has always tried to do right by us and when my salesman Ken Wylie retired I wasn’t sure if it was time to make a change. My wife went to More

by Finley99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pezza
January 23, 2026

Excellent care and service in my purchase of a 2004 Ford Ranger . Salesman Joe Bessett was outstanding in his care and concern to exceed all my expectations . More

by sjstrz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Bessette
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2026

Best experience I have ever had in buying a car. Absolutely no pressure whatsoever accompanied by the fact that they were totally up front about everything. More

by dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2026

Excellent customer service from when I first went on the website until I pulled away in my new Bronco! Quick responses and super helpful and friendly employees. John Derobbio, Marissa Flood, and Paulette More

by Beth M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulette Matteson
January 13, 2026

John Grenada was great to deal with. We completed the majority of the deal over phone/text/email and it went smoothly. More

by swalsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2025

Service department made an appointment and then wouldn't honor it. Terrible customer support. Completely blew us off after we traveled long distance! More

by coptrdr.pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Flood Ford of East Greenwich responded

Hi Pierre, I apologize for the frustration you’re feeling, but I do want to clarify that we did not blow you off. We explained that due to the age of the vehicle, it was likely we would need additional time to complete this recall. Our staff attempted to find another day that would work for you to leave the vehicle with us, but it appears we were unable to find an option that fit your schedule. I also apologize that the receptionist did not accurately explain the amount of time required for this recall. As this particular recall is more than ten years old, it is not one she has seen before and was not fully aware of the process. If you would like to set up another appointment, please feel free to call me directly. We will need the vehicle for 1–2 days, and this recall does include a rental vehicle for up to two days if that would be helpful. Thank you, Liz Kelley Customer Relations Manager Flood Ford of East Greenwich 401-558-2127

Dec 12, 2025 -

coptrdr.pierre responded

You blew us off. When we made the appointment, we were told that the part would be on hand and we could wait for the car. We came from Block Island which requires boat reservations and lots of juggling. I got MULTIBLE texts reminding me of the appointment yet when my wife got there she was told you couldn't take the car and wouldn't give a firm date in the future. I ran an airplane and helicopter repair shop for 30 years and was recruited by one the manufactures that we represented and ran their cousomer support department for 20 years. My wife ran several of her own businesses including managing an apartment complex, What we got from you was not customer support. Since you sent all the reminders of our appointment if there was going to be a problem you could have warned us. I also have spent the last 50 years as a mechanic and I know that all a technician had to do was walk out and look under the car to determine if it needed the part ordered, I looked up the recall so I can tell when I'm being bullsh**d. Not only that that the person she talked to was a jerk.

December 03, 2025

Absolutely, phenomenal, service professional honest, and truly went above and beyond. To get me the car I wanted More

by barnayhacj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Bessette
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2025

Bought my new pickup truck a couple of weeks ago at Flood Ford of East Greenwich - Joseph Bessette handled the sale, along with a great management team. From trading my old vehicle, to the pricing of my new More

by ltaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Bessette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason - Sales Manager
November 15, 2025

Joe Bessette, my salesman, was professional and personable - and knows his business. His superb insight into Ford vehicles greatly assisted us in deciding to purchase from Flood Ford. In fact, wer More

by Josephbowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Bessette
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2025

Excellent experience with Chris, Michelle and Tim. from my trade in to out the door and I am very pleased with the experience. Thank you all very much. More

by Joe D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fyfe
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