Fletcher Chrysler Dodge Jeep RAM

The service was very good. We did not have any work done, so I have nothing to base their quality of work on. Everyone with whom we spoke were very friendly. Our overall experience was at best OK. done, so I have nothing to base their quality of work on. Everyone with whom we spoke were very friendly. Our overall experience was at best OK. The overall experience was greatly diminished by the trade in price ($5,000.00) we received for both of our two vehicles (2001 Ford Windstar, and a 1992, Harley-Davidson FLHS Electra Glide Sport Model). An Internet inquiry into the value of both vehicles shows that the value of the Windstar with 120,000+ miles runs from $2,000.00 to $4,000.00; and the value of the FLHS runs from $5,200.00 (72,018 miles) to $7,995.00 (27,876 miles). As far as the price is concerned, I think it was representative of other dealers, but certainly not great. I want to make sure that it is clear that Jason Wright was nothing but helpful, throughout our experience, and I would not hesitate to recommend that someone contact him to purchase a Chrysler. More

Although we live 1/2 mile from another Jeep dealer, I have not had good service experiences with that dealer (and know of others who have had similar problems more recently). I have always had excellent have not had good service experiences with that dealer (and know of others who have had similar problems more recently). I have always had excellent service at Fletcher and chose to go there first. It turned out that the salesman (Jason Wright) and I have several areas of common interest, so it was a pleasure to make his acquaintance, in addition to experiencing his very thorough explanation of everything. More

I am extremely pleased with my overall experience with Fletcher. I have had the pleasure of working with Doug Robinson on two separate occasions this year, as well as Eric and Dave in the finance departm Fletcher. I have had the pleasure of working with Doug Robinson on two separate occasions this year, as well as Eric and Dave in the finance department. Each time I felt that I was afforded a comfortable atmosphere and was treated very fairly. All questions were answered in a very professional manner and I feel certain that any further isasues will be addressed and rectified promptly. I would also like to mention the friendliness and professionalism of the service department ran by Rob Worthy. The combination of these gentlemen has made me a Fletcher customer for life. Thank you. More

Good morning! My actual salesperson I worked with was Good morning! My actual salesperson I worked with was Jeremy Gaertner and James Armstrong (Finance). I was very pleased with their service and the ov Good morning! My actual salesperson I worked with was Jeremy Gaertner and James Armstrong (Finance). I was very pleased with their service and the overall sale and would definately consider buying another car from Fletcher in the future! Christine Blackstad More

This was our third car we have purchased from fletcher. The service is alway great. Sales people very knowledgable about there products. Love our new dodge journey. The service is alway great. Sales people very knowledgable about there products. Love our new dodge journey. More

I don't really have the words for how wonderful my experience with Fletcher has been. I am a single woman so I get taken advantage of at times. I had purchased a car in March from a dealer in Columbus experience with Fletcher has been. I am a single woman so I get taken advantage of at times. I had purchased a car in March from a dealer in Columbus and was lied to about several things concerning the car. I was not satisfied with the car and very unhappy about my purchase. I was told that I would be too "upside down" in my loan to be able to do anything with only having it for a few months but I decided to try anyway. From the moment I had my live chat with Dick Giles on the internet as I looked at inventory I could tell he genuinely wanted to help me if he could. No promises but he said he would do everything in his power to get me out of that car and into something I really wanted. Dick also told me he would not have me drive up to Fletcher until he was sure he could do something. He called me on Thursday evening and told me to be up there Saturday morning. Imagine my excitement when he told me what he was working on was not only an SUV; a Dodge Journey, which is what I wanted BUT a BRAND NEW one!!. I have never had a brand new vehicle before. My stipulation was I wanted my payment to stay the same. It changed by around $30 bucks, and I am in a bigger more user friendly vehicle that I am in love with. Everyone was as nice as nice can be and I could just tell that no one was trying to put on airs or make something sound better than it was. It was real!! I will never shop anywhere again and plan on telling everyone I know that if they need a car, van, or truck they need to see Fletcher. Period. I love you!! More

Car shopping is not something I like to do. I spent four weeks looking for a vehicle on line and visiting various dealerships. Last Friday I found a SUV on line that I was interested in looking at. I made weeks looking for a vehicle on line and visiting various dealerships. Last Friday I found a SUV on line that I was interested in looking at. I made an appointment and when I got there, Dick Giles assisted me. I immediately felt comfortable in knowing I was in capable hands. I have purchased two vehicles from Dick in the past. I told Dick what I was looking for and what price range I wanted to stay in. He found several SUV's and had me test drive them all. I drove the Sante Fe, it was in great condition and the price was reasonable. The only concern I had was the interior was dirty and smelled like an animal. Dick had me bring the SUV in on Monday and had this taken care of. He sent me to work with a loaner car and an employee drove my Sante Fe to my work later that day. Dick also generousely sent my vehicle back with a full tank of gas. I am very happy with the service I received from Fletcher Chrysler and Dick. I will happily send anyone looking to purchase a vehicle his way. More

I don't recall the name of the man who assisted us in finance and the technician, but they were both very helpful as well as Dick Giles in showing us options, giving recommendations, and finding a car to finance and the technician, but they were both very helpful as well as Dick Giles in showing us options, giving recommendations, and finding a car to fit our needs and budget. We left feeling completely satisfied as well as welcomed at the dealership. More

Quick and painless. Pleasure to deal with. Very informative, and had a lot of information about the vehicle. I am going defiantly recommend this dealership. informative, and had a lot of information about the vehicle. I am going defiantly recommend this dealership. More

A friend recommended going to Fletcher Dodge and work with Jason Wright. He did not disappoint. He was very friendly and has a lot of knowledge about the truck I eventually purchased. with Jason Wright. He did not disappoint. He was very friendly and has a lot of knowledge about the truck I eventually purchased. More