![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Fletcher Chrysler Dodge Jeep RAM
Franklin, IN
By Type
709 Reviews of Fletcher Chrysler Dodge Jeep RAM
I have been a happy Jeep owner for 8 years and was ready for a different Jeep (Grand Cherokee). I did my research online and had emailed with Brad Joiner about a Jeep they had available. I had several ve for a different Jeep (Grand Cherokee). I did my research online and had emailed with Brad Joiner about a Jeep they had available. I had several vehicles lined up to go see (all silver because that is what I wanted). My first stop was Fletchers Chrysler Dodge Jeep. From the minute I walked in the door, I had wonderful assistance with my inquiries about this Jeep. It was a rainy day so my salesman, Michael Lukich, said he would go get the Jeep and drive it up to the door for me. I took it for a test drive and liked it very much. Michael and I worked through the deal of my trade and came to a joint agreement on it. Everything was handled so professional and kind. Once the deal was worked out, and an agreement was made, he took me to the next building where we did the paperwork and payment. I highly recommend this dealership. They will do their very best to take care of you!! More
Overall, I was very pleased with the entire experience. Jake handled himself with a high level of professionalism and wasn't pushy during the process, like most salesmen I've delt with in the past. He was Jake handled himself with a high level of professionalism and wasn't pushy during the process, like most salesmen I've delt with in the past. He was also able to answer some technical questions for me and when he didn't know the answer, he didn't just give me one...he asked someone else and then came back to me with the information. I would recommend Fletcher Chrysler and Jake Watkins to others. I also Love my new truck! More
Jason and all of the others I dealt with were friendly and professtional. This was a no hassle/no high pressure experience that I would recommend to others. This is my first Dodge product, so we'll se h and professtional. This was a no hassle/no high pressure experience that I would recommend to others. This is my first Dodge product, so we'll se how it goes. More
I researched vehicles for two months prior to my visit. I had planned on buying a competitors make. My wife and I were in the other dealership close to four hours,it was not pleasent. We left and I called Do had planned on buying a competitors make. My wife and I were in the other dealership close to four hours,it was not pleasent. We left and I called Doug. When we walked in the door at Fletcher's it felt "right", very comfortable. Doug listened to what we were looking for, took us out and showed us cars that matched our wants and inless than 2 hours we drove home in the car we wanted. Eric Johnson was very helpfull also. Helped save us money with the financing. Overall, buying a car at Fletcher's was a good experience. Everyone we had contact with very friendly, polite and helpfull. I will buy from them again. More
We stopped in to Fletcher Chrysler just to browse! Jason was there to answer any questions, knowing we were not in the market to purchase. He was pleasant friendly and very knowledgeable on all the vehicles was there to answer any questions, knowing we were not in the market to purchase. He was pleasant friendly and very knowledgeable on all the vehicles. I recommend Flecther and Jason to any and all for a new vehicle purchase. They entire process was actually pleasant! Thanks you Jason and Fletcher! More
Jason was extremely helpful and friendly from our first encounter until the final review after the purchase. I think this was the best and most thorough purchase experience we have ever had. Jason answer encounter until the final review after the purchase. I think this was the best and most thorough purchase experience we have ever had. Jason answered all of our questions and never put any pressure on the purchase decision. More
The service was very good. We did not have any work done, so I have nothing to base their quality of work on. Everyone with whom we spoke were very friendly. Our overall experience was at best OK. done, so I have nothing to base their quality of work on. Everyone with whom we spoke were very friendly. Our overall experience was at best OK. The overall experience was greatly diminished by the trade in price ($5,000.00) we received for both of our two vehicles (2001 Ford Windstar, and a 1992, Harley-Davidson FLHS Electra Glide Sport Model). An Internet inquiry into the value of both vehicles shows that the value of the Windstar with 120,000+ miles runs from $2,000.00 to $4,000.00; and the value of the FLHS runs from $5,200.00 (72,018 miles) to $7,995.00 (27,876 miles). As far as the price is concerned, I think it was representative of other dealers, but certainly not great. I want to make sure that it is clear that Jason Wright was nothing but helpful, throughout our experience, and I would not hesitate to recommend that someone contact him to purchase a Chrysler. More
Although we live 1/2 mile from another Jeep dealer, I have not had good service experiences with that dealer (and know of others who have had similar problems more recently). I have always had excellent have not had good service experiences with that dealer (and know of others who have had similar problems more recently). I have always had excellent service at Fletcher and chose to go there first. It turned out that the salesman (Jason Wright) and I have several areas of common interest, so it was a pleasure to make his acquaintance, in addition to experiencing his very thorough explanation of everything. More
I am extremely pleased with my overall experience with Fletcher. I have had the pleasure of working with Doug Robinson on two separate occasions this year, as well as Eric and Dave in the finance departm Fletcher. I have had the pleasure of working with Doug Robinson on two separate occasions this year, as well as Eric and Dave in the finance department. Each time I felt that I was afforded a comfortable atmosphere and was treated very fairly. All questions were answered in a very professional manner and I feel certain that any further isasues will be addressed and rectified promptly. I would also like to mention the friendliness and professionalism of the service department ran by Rob Worthy. The combination of these gentlemen has made me a Fletcher customer for life. Thank you. More
Good morning! My actual salesperson I worked with was Good morning! My actual salesperson I worked with was Jeremy Gaertner and James Armstrong (Finance). I was very pleased with their service and the ov Good morning! My actual salesperson I worked with was Jeremy Gaertner and James Armstrong (Finance). I was very pleased with their service and the overall sale and would definately consider buying another car from Fletcher in the future! Christine Blackstad More