Fletcher Chrysler Dodge Jeep RAM
Franklin, IN
By Type
709 Reviews of Fletcher Chrysler Dodge Jeep RAM
Unlike most other dealers in the area, the team at Fletcher was willing to actually negotiate where others had a take it or leave it attitude. Jason was easy to work with, both over the phone and thro Fletcher was willing to actually negotiate where others had a take it or leave it attitude. Jason was easy to work with, both over the phone and through email. The process was quick and easy to both negotiate an actual price and work through delivery of our new Jeep Grand Cherokee. Jake stepped in and did a great job when Jason could not be there at delivery. The only negative, and it's a minor one, is that our new Jeep wasn't fully prepped and detailed prior to us taking delivery. I'm sure they were rushing to get it completed while we were there, and it wasn't that inconvenient for us, but it would have been better if it had been completed earlier. Obviously if that's the only complaint then the whole process was handled very well from start to finish. Thank you everyone at Fletcher for making our purchase an easy and friendly one. More
The people at Fletcher Chyrsler Dodge Jeep were very courteous and helpful. Especially Jim Davis, in finding the right truck and working out what we thought was an amazing deal. Thanks also to Keith. courteous and helpful. Especially Jim Davis, in finding the right truck and working out what we thought was an amazing deal. Thanks also to Keith. More
We have purchased from Fletcher before. We came back because of the positive experiences we have had in the past. We enjoyed working with Jason. He was knowledgeable about the Fletcher Products. We d because of the positive experiences we have had in the past. We enjoyed working with Jason. He was knowledgeable about the Fletcher Products. We did not feel pressured and our requests were dealt with in timely manors. We will certainly return to Fletcher the next time we are in the Market for a Jeep or Dodge product. David and Shelley Kehres More
Being 60 years old I've bought a lot of cars in my lifetime, experiencing good and bad sales people. I went to Fletcher with no preconceived notions or any idea what I'd find. I knew they had the ve lifetime, experiencing good and bad sales people. I went to Fletcher with no preconceived notions or any idea what I'd find. I knew they had the vehicle I wanted as I'd seen it listed in their inventory on the internet, but I'd have to see how things would go before committing to a purchase. Jason Wright drew the short straw, so he had to deal with me. I found him to be low key (which I liked) and knowledgeable about the SUV's we looked at. When he showed me the offer for the new Durango with discounts and my trade value, it was pretty close to what I had in mind. Any car buyer has to come back with a lower counter-offer and if I had I'm sure we would have come to an agreement with a lower price, but I didn't. I thought it was fair enough for both parties. Profit isn't a bad word in my vocabulary and people have families to provide for and bills to pay. Jason earned his share of the sale and I wanted him to have it. I was pleased with the total experience at Fletcher and I would certainly recommend the dealership to others. More
Brad Joiner and Fletcher Chrysler Dodge Jeep made our purchase very easy, And went the extra mile for us, From 5th wheel hitch to delivery,Top of the line sales person and dealership, Clifton Webb Jr, H purchase very easy, And went the extra mile for us, From 5th wheel hitch to delivery,Top of the line sales person and dealership, Clifton Webb Jr, Hyden,KY More
Friendly-no hassle staff ....love my Dodge Journey r/t. I would definately buy from Fletcher again and look forward to working on my next car deal with them. I would definately buy from Fletcher again and look forward to working on my next car deal with them. More
Excellent service and attention without being too pushy. We didn't really expect to be able to by the Jeep of our choice, but Doug worked with us and was very responsive to our needs and concerns. They/he We didn't really expect to be able to by the Jeep of our choice, but Doug worked with us and was very responsive to our needs and concerns. They/he worked diligently to find a new 2012 Jeep that perfectly met our needs and requirements. I was amazed that they were able to locate one so quickly! The price and options were perfect for what we were willing to pay, the speed of getting the vehicle of our choice here to the dealership, the politeness and courtesy, and the information that we gathered were awesome. I definitely will recommend Doug Robinson and Fletcher Chrysler Dodge Jeep to all my friends and family, and will return there for my next purchase. Poficient without being overly pushy - my kind of salesperson and dealership. Even the color was perfect - couldn't believe we were able to get it so quickly! More
Mr Giles was absolutely a pleasure to work with on the purchase of my dodge 3500. Not only was he courteous, kind, and funny. (You don't find too many sales people that right up front are honest, trustwo purchase of my dodge 3500. Not only was he courteous, kind, and funny. (You don't find too many sales people that right up front are honest, trustworthy, and knowledgeable.) Mr. Giles answered all of our questions and found the answers to the questions he couldn't answer for us. I would recommend someone to Fletchers Chrysler Dodge Jeep. P.S. Also the Gentleman that finished out with the paperwork was very nice also. More
I appreciate how hard they worked to find me what I wanted without pressure. Very friendly, attentive to details, and extremely tries to do what the customer wants. wanted without pressure. Very friendly, attentive to details, and extremely tries to do what the customer wants. More
I am assuming that purchasing a car for anyone is a stressful, time-consuming, money-spending, infrequent event. In spite of that, our experience with Doug was pleasant, though very time-consuming. stressful, time-consuming, money-spending, infrequent event. In spite of that, our experience with Doug was pleasant, though very time-consuming. He was forthcoming with any questions we asked, made us comfortable and......even brought me a Coke when I was thirsty! What a guy! More