Fletch's Buick GMC
Petoskey, MI
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63 Reviews of Fletch's Buick GMC
Excellent Setvice Had numerous things wrong. Sergio coordinated all repairs. Excellent communication, very professional and friendly...including transport man and cas Had numerous things wrong. Sergio coordinated all repairs. Excellent communication, very professional and friendly...including transport man and cashier. Will definitely use them for repairs in the future! More
Excellent service! From the time I drive up to my car and to the time I leave, I am given top notch service. I am greeted with a smile and I am provided with excellent From the time I drive up to my car and to the time I leave, I am given top notch service. I am greeted with a smile and I am provided with excellent customer service. They explain all the work done on my vehicle and take care of every aspect of servicing my car. More
Efficient, thorough service! We made the appointment for an oil change and to have the air conditioner checked out. Then the Sirius radio decided to download new software and tot We made the appointment for an oil change and to have the air conditioner checked out. Then the Sirius radio decided to download new software and totally froze the screen! It took a while due to the software download, but all is working fine! They also discovered there wasn't enough coolent put in at the factory.(Only had the car since November so just now tried the AC.) More
Very helpful. Dan the salesman was excellent to work with. Was not pushy and was there for assistance. It was like being around good friends. We will be going back. Dan the salesman was excellent to work with. Was not pushy and was there for assistance. It was like being around good friends. We will be going back. More
New Vehicle Purchase Randy Ross is an exceptional sales professional! He made the process simple and enjoyable. Fletch's dealership has the best prices with a relaxed atm Randy Ross is an exceptional sales professional! He made the process simple and enjoyable. Fletch's dealership has the best prices with a relaxed atmosphere. More
New vehicle for me I was looking online at used vehicles for Buick Enclave's. I had found one that I like and it was in our budget. We called Chris McKay who we had deal I was looking online at used vehicles for Buick Enclave's. I had found one that I like and it was in our budget. We called Chris McKay who we had dealt with had the vehicle ready for us to come and test drive. We have bought other vehicles from Fletch's with no problems with purchasing, financial or with the service department. Everyone was great to work with. Thank you More
Oil change EVERYONE was very courteous and helpful. I have never received substandard service from Fletches. Salesperson Ren also always helpful and is just a EVERYONE was very courteous and helpful. I have never received substandard service from Fletches. Salesperson Ren also always helpful and is just a phone call or text away. More
Fantastic Ren worked me through the process of leasing my new 2017. It's a great car & he did an exceptional job. He is very informative & professional. A gr Ren worked me through the process of leasing my new 2017. It's a great car & he did an exceptional job. He is very informative & professional. A great asset to Fletch's. More
they take care of you as soon as you as soon as you walk in return customer with randy. imformitive and lets you know what he thinks. works with you to get the best. takes care of any problems you have! return customer with randy. imformitive and lets you know what he thinks. works with you to get the best. takes care of any problems you have! More
Super salesman Cole, super dealership The service from Kole Slabaugh, our salesman from start to finish was very professional, friendly and he knew his product. Everyone we spoke to at Fl The service from Kole Slabaugh, our salesman from start to finish was very professional, friendly and he knew his product. Everyone we spoke to at Fletch's was friendly and helpful. More