Fletch's Buick GMC
Petoskey, MI
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63 Reviews of Fletch's Buick GMC
Christy Johnson was great to work with. Christy was very knowledgeable and layed out the options of the 2 vehicles I was looking at. Very happy to be driving my new Buick Enclave. Christy was very knowledgeable and layed out the options of the 2 vehicles I was looking at. Very happy to be driving my new Buick Enclave. More
TOP NOTCH EXPERIENCE !! FROM CHECK IN TO USE OF LOANER VEHICLE, THE PROCESS WAS HANDLED WITH CLASS. A dealer in California couldn't handle the problem, but Fletchs service te FROM CHECK IN TO USE OF LOANER VEHICLE, THE PROCESS WAS HANDLED WITH CLASS. A dealer in California couldn't handle the problem, but Fletchs service techs had no problem. More
Very professional and helpful Enjoyed dealing with Chris McKay. He was very professional as well as helpful. Gave us his full attention. He has also offered to assist us on gett Enjoyed dealing with Chris McKay. He was very professional as well as helpful. Gave us his full attention. He has also offered to assist us on getting our new car serviced. More
Great Service I have purchased 2 new vehicles (Kudos to Randy Ross) from Fletch's and have recommended to my daughter (purchased a used minivan) and mother in law ( I have purchased 2 new vehicles (Kudos to Randy Ross) from Fletch's and have recommended to my daughter (purchased a used minivan) and mother in law (purchased used sedan). I recently had damage to my AC system and they originally thought compressor would need to be replaced (Charlie in service was excellent communicator) but the technician was able to repair without replacing AC compressor which saved me over $700. Good stuff! Also, they provided a loaner vehicle at no charge which was very important for us. More
Caring expertise Fletch's solved a mystery problem plaguing my 25-year-old Buick that left me stranded roadside three times. I appreciated receiving a list of must dos Fletch's solved a mystery problem plaguing my 25-year-old Buick that left me stranded roadside three times. I appreciated receiving a list of must dos, should dos, and may dos. . . The car is now running well! More
Just the right truck Chris and the sales team worked hard to find the slightly used truck that fit the long list of options and accessories that I was looking for. Chris and the sales team worked hard to find the slightly used truck that fit the long list of options and accessories that I was looking for. More
"Professional" I keep coming back for service because I trust your staff and I am treated with respect. Vehicles are an investment so I go where I feel that my inves I keep coming back for service because I trust your staff and I am treated with respect. Vehicles are an investment so I go where I feel that my investment is taken care of. Thank-You Ruby Pettenger More
Took a Little Long But Everything Was Done well It took the technician longer to figure out that my windshield washer fluid pump had failed, but eventually he figured it out and the actual replaceme It took the technician longer to figure out that my windshield washer fluid pump had failed, but eventually he figured it out and the actual replacement went smoothly. The oil change and tire repair went well. Sergio was, as usual, very good. More
Excellent to work with Worked with us to achieve best outcome and always with a smile. We were looking for a late model used car and got a new 2016 at the right price. Worked with us to achieve best outcome and always with a smile. We were looking for a late model used car and got a new 2016 at the right price. More
Great staff The staff was very helpful and went through and explained everything thoroughly. This was my first experience with this dealership and I was very p The staff was very helpful and went through and explained everything thoroughly. This was my first experience with this dealership and I was very pleased More