Five Star Subaru
Oneonta, NY
Filter Reviews by Keyword
By Type
64 Reviews of Five Star Subaru
This is our 3rd purchase from 5 Star Subaru, I was very pleased with the seamless and courteous service. Jeff was very efficient, thorough and helpful. Love my new Outback! pleased with the seamless and courteous service. Jeff was very efficient, thorough and helpful. Love my new Outback! More
We purchased a new Forester at Five Star and were happy with the entire process. Our salesman was helpful and easy to work with. We were especially impressed by how well Five Star has dealt with safety is with the entire process. Our salesman was helpful and easy to work with. We were especially impressed by how well Five Star has dealt with safety issues during this Pandemic. More
I leased a Forester Sport from Five Star Subaru. I have purchased 5 Subaru automobiles from this dealership. The 2020 Subaru Sport exceeds my expectations. The dealership is excellent as are all the staff purchased 5 Subaru automobiles from this dealership. The 2020 Subaru Sport exceeds my expectations. The dealership is excellent as are all the staff I have met. More
I am new to this dealership and am very happy with the scheduled and spontaneous interactions I have had with them. They were very sensitive to covid protection as well, which is one of the reasons I ch scheduled and spontaneous interactions I have had with them. They were very sensitive to covid protection as well, which is one of the reasons I chose to buy my Subaru from them. More
2020 Outback Even though we we're dealing with CVD, I was made to feel welcome and I appreciated all the safety that was taken inside the dealership! I love my Even though we we're dealing with CVD, I was made to feel welcome and I appreciated all the safety that was taken inside the dealership! I love my new 2020 Subaru Outback. I love the turbo!!! The interior is beautiful and so comfortable! More
Oil change The Express Service for oil changes is helpful for those of us who can't always determine ahead of time when an oil change will be due. I also apprec The Express Service for oil changes is helpful for those of us who can't always determine ahead of time when an oil change will be due. I also appreciate being able to borrow a car while mine is "in the shop." This saves time and makes the whole experience so much more convenient. Thank you for offering these services. More
As always, competent service, friendly staff Visited Five Star for routine oil change. I was early, however they took my car in earlier than scheduled. The waiting areas are comfortable and well Visited Five Star for routine oil change. I was early, however they took my car in earlier than scheduled. The waiting areas are comfortable and well stocked with reading material and munchies. They performed my oil change as requested; did not need to do the routine inspection as I had been in a week earlier for state inspection. Service staff communication was good. I had made an assumption they would rotate my tires as part of the oil change, but that was not done. I'll specifically ask for that next time. More
Great Service! The Service Team at Five Star Subaru is friendly, professional and thorough. Maintenance and service issues are handled effectively with no need for a The Service Team at Five Star Subaru is friendly, professional and thorough. Maintenance and service issues are handled effectively with no need for a return visit. Often, Five Star has gone the extra mile when handling to my service needs. The management and sales folks are friendly and professional. I've been using Five Star Service and Sales for years and I don't see that changing. More
Never go there They told me they checked out an issue my car was having and it was ok then when my car nearly burned up from said issue they claimed they never check They told me they checked out an issue my car was having and it was ok then when my car nearly burned up from said issue they claimed they never checked it even though it was the only reason I brought the car to the service department... they are a joke and I bought the car from them More
excellent service All good care of our car and us. Nice waiting room . Good service and telling us what was done and other things that might need in future... All good care of our car and us. Nice waiting room . Good service and telling us what was done and other things that might need in future... More