Five Star Subaru
Oneonta, NY
Filter Reviews by Keyword
By Type
109 Reviews of Five Star Subaru
We have purchased two Subarus over the years from Five Star. We have always been met with support and pleasant people. Everyone who works there has a positive attitude and always makes us feel at home. Th Star. We have always been met with support and pleasant people. Everyone who works there has a positive attitude and always makes us feel at home. The service dept does a great job and we get a bonus car wash when they are done! More
I couldn’t have asked for anything to have gone any nicer than the experience we had at Oneonta Subaru. We did not have to wait for our appointment, they did everything the way they said they would in nicer than the experience we had at Oneonta Subaru. We did not have to wait for our appointment, they did everything the way they said they would in reasonable time too. Even washed the car after service. What more could you ask for.? Very personable customer service provided. More
I could not be more pleased with this dealership. Ever since I brought my car there they have been professional, courteous, friendly, and have always listened to what I have to say about the car. Ever since I brought my car there they have been professional, courteous, friendly, and have always listened to what I have to say about the car. Most recently, I had a major issue with my car, and Tom was most helpful in getting me a tow truck and a loaner until my car was fixed. He kept me informed of what was wrong and what needed to be done. After I got my car back and I heard a strange noise I called him. It was near closing time on Friday, but he told me I could come in at 9 o’clock the next morning. And he listened and he crawled under my car and he took it in the back and fortunately it just turned out to be a noisy heat shield. I just love the guys at Five star Subaru.!!! More
I needed help with my deteriorating windshield wipers and Tom checked them out and found them to be shredding and so replaced them with new wipers under warranty saving me time and money. Much appreciated. Tom checked them out and found them to be shredding and so replaced them with new wipers under warranty saving me time and money. Much appreciated. More
Helpful and friendly. Even took me to work while looking at my car and came back and picked me up Even took me to work while looking at my car and came back and picked me up More
Excellent service for 8+ years - and they sold me the car as well! Terrific professional staff in every area of sales and service. as well! Terrific professional staff in every area of sales and service. More
Excellent service department. My service technician John Lucenti was very professional and personable. He explained clearly why I needed to have the parts replaced. I was provided My service technician John Lucenti was very professional and personable. He explained clearly why I needed to have the parts replaced. I was provided with a loaner car since it would take longer to complete the job. Service staff at Five Star Subaru in Oneonta NY are very friendly and client centered. I feel assured that my Subaru Legacy is getting quality, competent care whenever it needs routine service or repairs. More


