Five Star Subaru

Everyone I happened to see was willing to help. A very clean showroom with good displays. Sales personnel were comfortably but neatly dressed. ( Another dealership where I had been the salesmen wer A very clean showroom with good displays. Sales personnel were comfortably but neatly dressed. ( Another dealership where I had been the salesmen were almost sloppy. Not a good 1st impression.) I'm not hesitant about my next interaction for help with the technology . More

Excellent clean service… great personnel…. Clean shop and waiting room… best service I have had ever Clean shop and waiting room… best service I have had ever More

They listened to my concerns and questioned and answered each question very satisfied with their customer service each question very satisfied with their customer service More

Great service team, they take good care of their customers…quite tolerant of operator errors. Way to go! customers…quite tolerant of operator errors. Way to go! More

Making the appointment was easy. They had an appointment within a week of my phone call. What time? I told them what I preffered and I was set. It is over an hour to get there. They had an appointment within a week of my phone call. What time? I told them what I preffered and I was set. It is over an hour to get there. Services: Oil change, differential fluid change, and driver and passenger window not working correctly. Oil change was done. Window was checked and serviced. I did not need the differential fluid change. The car's service report showed that it was already done. Window repair and oil change was performed and both services were $80 or so. It did take a while, but the waiting area was clean, had snacks, coffee, water, and fresh fruit. Bathrooms were nice and clean. I did not mind the wait. The only issue I had was that the tires were inflated a bit too high. I realized this halfway home. Subaru does not show the tire pressure right away. It is more than and hour to get there. So, I just adjusted the pressure when I got home. The car was washed. I think that is a great touch. I would have liked for the car to be dried off to avoid water spotting. Thankfully I was on the highway and the water was removed. I was able to speak to the salesman that sold me the car. That not only helped with passing some time, but he answered a few questions for me. The car will be back for future service. More

Always the very best service ! Great dealership! Love Benson and Justin and the entire service crew. No other place like it. !!! Drive from Rhode Island for service to five star Great dealership! Love Benson and Justin and the entire service crew. No other place like it. !!! Drive from Rhode Island for service to five star in Oneonta! Excellence is their rating ALWAYS! More

Friendly people. Very helpful. Completed my repairs efficiently and in reasonable amount of time. Good experience. Very helpful. Completed my repairs efficiently and in reasonable amount of time. Good experience. More

Great team , best experience will always recommend this dealership for all repairs they all ways take good care of there customers dealership for all repairs they all ways take good care of there customers More

Informative, accommodating a very good experience . Dealership was clean and comfortable. Steve Murphy couldn’t have been more accommodating and knowledgeable about the car. Dealership was clean and comfortable. Steve Murphy couldn’t have been more accommodating and knowledgeable about the car. More

John and his mechanics are top notch and as honest as they come. I brought in my 2019 Suburu Ascent for what I thought could be a bearing with excellent warranty coverage. They spent a while checking ev they come. I brought in my 2019 Suburu Ascent for what I thought could be a bearing with excellent warranty coverage. They spent a while checking everything out, rotated my tires as asked, did the safety check and a complimentary car wash. It was very refreshing to hear that they found nothing wrong with the front end at all and charged me a modest $ 21.79 for the tire rotation. HONEST & RELIABLE to say the least. They have always been very polite and pet friendly as well. I will always travel out of my way to go to Five Star. More