Five Star Subaru

I was on my way to Canada when my check engine light came on. Mike and the entire staff were so helpful and got the problem fixed and got me back on the road that evening. Everyone I met was so pleasant and on. Mike and the entire staff were so helpful and got the problem fixed and got me back on the road that evening. Everyone I met was so pleasant and made me feel calm. I am considering coming back next spring to see if you can get me into a 2025 Forestrr Limited. 👍👍 More

THANK YOU, JOHN, for taking care of my daughters 2016 Forester she had taken her car to a dealership in her area, and they could not find the problem. I have always trusted Five Star when a problem comes Forester she had taken her car to a dealership in her area, and they could not find the problem. I have always trusted Five Star when a problem comes up. and Thanks to the mechanics who found the problem. Manny More

This is my 3rd forester from Steve Murphy at Five star Subaru the vehicle is amazing the sales staff are amazing I could not ask for a better place to buy a vehicle. They stand by their word and service. Subaru the vehicle is amazing the sales staff are amazing I could not ask for a better place to buy a vehicle. They stand by their word and service. Thank you More

Everyone I happened to see was willing to help. A very clean showroom with good displays. Sales personnel were comfortably but neatly dressed. ( Another dealership where I had been the salesmen wer A very clean showroom with good displays. Sales personnel were comfortably but neatly dressed. ( Another dealership where I had been the salesmen were almost sloppy. Not a good 1st impression.) I'm not hesitant about my next interaction for help with the technology . More

Excellent clean service… great personnel…. Clean shop and waiting room… best service I have had ever Clean shop and waiting room… best service I have had ever More

They listened to my concerns and questioned and answered each question very satisfied with their customer service each question very satisfied with their customer service More

Great service team, they take good care of their customers…quite tolerant of operator errors. Way to go! customers…quite tolerant of operator errors. Way to go! More

Making the appointment was easy. They had an appointment within a week of my phone call. What time? I told them what I preffered and I was set. It is over an hour to get there. They had an appointment within a week of my phone call. What time? I told them what I preffered and I was set. It is over an hour to get there. Services: Oil change, differential fluid change, and driver and passenger window not working correctly. Oil change was done. Window was checked and serviced. I did not need the differential fluid change. The car's service report showed that it was already done. Window repair and oil change was performed and both services were $80 or so. It did take a while, but the waiting area was clean, had snacks, coffee, water, and fresh fruit. Bathrooms were nice and clean. I did not mind the wait. The only issue I had was that the tires were inflated a bit too high. I realized this halfway home. Subaru does not show the tire pressure right away. It is more than and hour to get there. So, I just adjusted the pressure when I got home. The car was washed. I think that is a great touch. I would have liked for the car to be dried off to avoid water spotting. Thankfully I was on the highway and the water was removed. I was able to speak to the salesman that sold me the car. That not only helped with passing some time, but he answered a few questions for me. The car will be back for future service. More

Always the very best service ! Great dealership! Love Benson and Justin and the entire service crew. No other place like it. !!! Drive from Rhode Island for service to five star Great dealership! Love Benson and Justin and the entire service crew. No other place like it. !!! Drive from Rhode Island for service to five star in Oneonta! Excellence is their rating ALWAYS! More

Friendly people. Very helpful. Completed my repairs efficiently and in reasonable amount of time. Good experience. Very helpful. Completed my repairs efficiently and in reasonable amount of time. Good experience. More