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Five Star Subaru

Oneonta, NY

5.0
64 Reviews

331 Chestnut St

Oneonta, NY

13820

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64 Reviews of Five Star Subaru

March 14, 2024

Always caring, personal, professional, care about my safety. Great and fast Service. Accomadating. Always a pleasure to deal with. More

by Bon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Mar 14, 2024 -

Five Star Subaru responded

We're delighted to know that you've consistently had a positive experience with our team at Five Star Subaru. We always aim for fast, professional service and your satisfaction is our top priority! Thanks for the review!

March 04, 2024

The suspension on my 2016 Outback was so bad that I nearly bought a new car while it was in the shop. When I drove the car home it ran like a new car. Love my car again and don’t need a new one yet! More

by Hoffmalr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Mar 04, 2024 -

Five Star Subaru responded

Hoffmalr, we're so glad to know that your Outback is running like new again after our team at Five Star Subaru worked on it. We appreciate the positive feedback and look forward to assisting you in the future!

February 04, 2024

He was awesome to me it was a awesome service and nice person to deal More

by Shawnkeever@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 05, 2024 -

Five Star Subaru responded

Thank you for taking the time to leave a positive review! We appreciate your business, and we hope to see you again at Five Star Subaru.

January 31, 2024

I am very happy with Five Star Auto in every respect. Whenever I bring in my Subaru for service, it is always done in a professional, friendly and very competent manner. As a 12 year customer, I can te More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Sasina, Steve Murphy
Feb 01, 2024 -

Five Star Subaru responded

We're so glad to know that you've been happy with our service over the years at Five Star Subaru. It's always a pleasure serving loyal customers like yourself! Thank you for your continued support and kind words.

January 21, 2024

5 Star Subaru practices community philanthropy by supporting the arts instead of advertising which is commendable. More

by BUMPAKAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Murphy, Jon Ellis
Jan 22, 2024 -

Five Star Subaru responded

We're glad to know you appreciate our community involvement at Five Star Subaru. We believe in giving back and supporting the arts is one of many ways we do so. Thanks for your kind words!

January 13, 2024

5 Star Subaru got me in to fix my breaks when I stopped to make an appointment. The back brakes started to squeal on the way to work that morning. They got me right in and within an hour I was out and on More

by Acesandash4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 15, 2024 -

Five Star Subaru responded

We're glad to know that our team at Five Star Subaru was able to assist you promptly and efficiently with your brake issue. Thanks for trusting us with your vehicle—we appreciate the review!

December 28, 2023

I have been having my Subaru Outbacks, (this is number four) serviced here since 2006, and prefer this dealership over others because of the expert care I get from the service department. Even now, when I More

by jnanatara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 28, 2023 -

Five Star Subaru responded

Jnanatara, it's wonderful to know that you've had such positive experiences with Justin and our service department at Five Star Subaru over the years. We appreciate your trust in us for maintaining your Subaru Outbacks! Thanks for being a loyal customer - we look forward to continuing to serve you well into the future.

December 10, 2023

I have always had good service at Five Star Subaru. Tom was very helpful at my last visit. More

by jsperbeck1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 11, 2023 -

Five Star Subaru responded

We are glad to hear that Tom was great to work with. Thank you for being a loyal client of Five Star Subaru!

November 17, 2023

Customer service and satisfaction is, and always has been above and beyond anything I have ever experienced anywhere else in the country!! Every single person that works her is kind, informed, patient, skill More

by Joe 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Michelle, Justin, Curtis, Tom, Turner, Brian, George(sales) Tom (Detailer), Dan, and everyone! might as well just post a list of the employees...They are that good!
Nov 17, 2023 -

Five Star Subaru responded

Joe, we're over the moon to know that our team at Five Star Subaru has consistently provided you with top-notch service. Thanks for your kind words and support!

November 12, 2023

Five star Subaru has very good team with good work ethics. They are always welcoming customers with a big smile and always ready to help the customers. Customers come first: seems to their mantra. The More

by Sudha Sastry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom , Adam , Justin at the desk and many more behind the scenes
Nov 13, 2023 -

Five Star Subaru responded

Sudha, we're delighted to know that our team at Five Star Subaru exceeded your expectations and made you feel welcome. We truly value the happiness of our customers, and we are thankful for your support and positive feedback. Take care!

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