Five Star Subaru
Oneonta, NY
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64 Reviews of Five Star Subaru
The suspension on my 2016 Outback was so bad that I nearly bought a new car while it was in the shop. When I drove the car home it ran like a new car. Love my car again and don’t need a new one yet! nearly bought a new car while it was in the shop. When I drove the car home it ran like a new car. Love my car again and don’t need a new one yet! Thank you Five Star!!! More
I am very happy with Five Star Auto in every respect. Whenever I bring in my Subaru for service, it is always done in a professional, friendly and very competent manner. As a 12 year customer, I can te Whenever I bring in my Subaru for service, it is always done in a professional, friendly and very competent manner. As a 12 year customer, I can tell you that your dealership is the best I’ve ever seen. More
5 Star Subaru got me in to fix my breaks when I stopped to make an appointment. The back brakes started to squeal on the way to work that morning. They got me right in and within an hour I was out and on to make an appointment. The back brakes started to squeal on the way to work that morning. They got me right in and within an hour I was out and on my way. More
I have been having my Subaru Outbacks, (this is number four) serviced here since 2006, and prefer this dealership over others because of the expert care I get from the service department. Even now, when I four) serviced here since 2006, and prefer this dealership over others because of the expert care I get from the service department. Even now, when I have moved out of the area, I always try to coordinate my service when I'm going to be in the area because I don't trust anyone the way I do Justin, the service manager. I get a thorough examination of my car, an honest representation of what really needs to be done, and expert fulfillment and explanations so that I can continue to care for my car in the best way possible. Justin has always made me feel that he cared about my car and wanted to see me keep it in the best shape. This dedication and honesty is hard to come by. If I have any kind of problem I can call him and he will help me understand what's going on and make suggestions about what I need to do hrs hrs to solve it, and or an appointment for coming in. Living in the north country as we do, In a more rural area than others, this particular dealership has a very busy service department with equally satisfied customers. I honestly regard them highly and would always make them my first choice when my car needs service. Yes, I would give them five stars not only because it is their name but because they earn it in merit. More
Customer service and satisfaction is, and always has been above and beyond anything I have ever experienced anywhere else in the country!! Every single person that works her is kind, informed, patient, skill above and beyond anything I have ever experienced anywhere else in the country!! Every single person that works her is kind, informed, patient, skilled at their job. More
Five star Subaru has very good team with good work ethics. They are always welcoming customers with a big smile and always ready to help the customers. Customers come first: seems to their mantra. The ethics. They are always welcoming customers with a big smile and always ready to help the customers. Customers come first: seems to their mantra. They go way beyond my expectations. I have not experienced this with any other dealership. Keep it up team. Your customers love you More