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Five Star Subaru

Oneonta, NY

5.0
60 Reviews

331 Chestnut St

Oneonta, NY

13820

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60 Reviews of Five Star Subaru

January 21, 2024

5 Star Subaru practices community philanthropy by supporting the arts instead of advertising which is commendable. More

by BUMPAKAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Murphy, Jon Ellis
Jan 22, 2024 -

Five Star Subaru responded

We're glad to know you appreciate our community involvement at Five Star Subaru. We believe in giving back and supporting the arts is one of many ways we do so. Thanks for your kind words!

January 13, 2024

5 Star Subaru got me in to fix my breaks when I stopped to make an appointment. The back brakes started to squeal on the way to work that morning. They got me right in and within an hour I was out and on More

by Acesandash4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 15, 2024 -

Five Star Subaru responded

We're glad to know that our team at Five Star Subaru was able to assist you promptly and efficiently with your brake issue. Thanks for trusting us with your vehicle—we appreciate the review!

December 28, 2023

I have been having my Subaru Outbacks, (this is number four) serviced here since 2006, and prefer this dealership over others because of the expert care I get from the service department. Even now, when I More

by jnanatara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 28, 2023 -

Five Star Subaru responded

Jnanatara, it's wonderful to know that you've had such positive experiences with Justin and our service department at Five Star Subaru over the years. We appreciate your trust in us for maintaining your Subaru Outbacks! Thanks for being a loyal customer - we look forward to continuing to serve you well into the future.

December 10, 2023

I have always had good service at Five Star Subaru. Tom was very helpful at my last visit. More

by jsperbeck1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 11, 2023 -

Five Star Subaru responded

We are glad to hear that Tom was great to work with. Thank you for being a loyal client of Five Star Subaru!

November 17, 2023

Customer service and satisfaction is, and always has been above and beyond anything I have ever experienced anywhere else in the country!! Every single person that works her is kind, informed, patient, skill More

by Joe 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Michelle, Justin, Curtis, Tom, Turner, Brian, George(sales) Tom (Detailer), Dan, and everyone! might as well just post a list of the employees...They are that good!
Nov 17, 2023 -

Five Star Subaru responded

Joe, we're over the moon to know that our team at Five Star Subaru has consistently provided you with top-notch service. Thanks for your kind words and support!

November 12, 2023

Five star Subaru has very good team with good work ethics. They are always welcoming customers with a big smile and always ready to help the customers. Customers come first: seems to their mantra. The More

by Sudha Sastry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom , Adam , Justin at the desk and many more behind the scenes
Nov 13, 2023 -

Five Star Subaru responded

Sudha, we're delighted to know that our team at Five Star Subaru exceeded your expectations and made you feel welcome. We truly value the happiness of our customers, and we are thankful for your support and positive feedback. Take care!

November 11, 2023

Hello John and Curtis. Thank you for your quick service regarding my 2018 Forester. As always, the staff are very courteous and friendly. I enjoyed talking to the mechanic More

by Montana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Curtis, Mechanic
Nov 13, 2023 -

Five Star Subaru responded

We're glad to know that you had a positive experience with our team at Five Star Subaru. It's great to see your appreciation for the quick service and informative conversation about your wheel bearing change out. We'll make sure to pass on your thanks!

November 11, 2023

Problem was taken care of quickly. Loaner car was appreciated. John Lucenti was great to work with. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti, Tom Feudi
Nov 13, 2023 -

Five Star Subaru responded

We are glad to hear that John provided excellent service. Thank you for choosing Five Star Subaru.

October 31, 2023

My previous review grossly misstated the level of service I received. It was exemplary as always and I apologize for my mistake in indicating bad service to a fantastic dealership More

by Nick Feudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Curt John Carter
Nov 01, 2023 -

Five Star Subaru responded

Nick, no worries at all! We're just glad to know you had a great experience with us at Five Star Subaru. Thank you so much for taking the time to update your review—we appreciate it!

October 30, 2023

I have been dealing with Five Star for over 25 years. They have always been accommodating and dependable. I'm very satisfied with the overall experience. More

by djmor1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Wells
Oct 30, 2023 -

Five Star Subaru responded

Thanks for your loyalty over the years! We're glad to know you've had consistent positive experiences with Five Star Subaru. Here's to many more great years together!

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