Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
4,073 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Contact Dealership
View Awards

2651 William D Tate Ave

Grapevine, TX

76051

Directions

By Type

Showing 4,072 reviews

May 31, 2025

Tyler was excellent and the work was done as described, on time, and done perfectly. More

by stevepratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Five Star Subaru of Grapevine responded

Thank you, stevepratt, for taking the time to endorse Tyler and the Five Star Subaru service department. Between visits, reach us at 817-438-1700 for advice. We are focused on your driving journey. Best regards, Jakob Ritter, Service Director

May 31, 2025

The best dealership I have ever dealt with from sales, financing , to the service dept. Quality work, positive follow up. And of course the best merchandise... Thank you 5 star... More

by bearwarner25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Five Star Subaru of Grapevine responded

Bearwarner25, We are focused on helping you enjoy your ride. Thank you for recognizing all three departments! When we can offer our advice or expertise, reach us at 817-438-1700. We appreciate you! Best regards, Jakob Ritter, Service Director

May 30, 2025

They are no nonsense and let me test drive to my hearts desire! Shannon was the best. More

by HALEYMCAMP3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, HALEYMCAMP3, on your new car from Five Star Subaru! Your sales team remains available at 817-438-1700. We are dedictated to helping you enjoy your ride. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

May 29, 2025

I take my 2015 Outback for service and Matt is awesome. The loaner car and working with my slow after market extended warranty. I will definitely be looking to buy a new Outback and I’ll be back when I do More

by Marlasallin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Marlasallin, for allowing the Five Star Subaru service team the chance to help you enjoy your Outback. Matt and our techs are readily available at 817-438-1700 when you need vehicle advice. If there is anything else we can do for, don't hesitate to stop by or call. Take care, Jakob Ritter, Service Director

May 28, 2025

Definitely not the stereotypical car salespeople. Anybody I dealt with ensured my needs were understood and then met. I felt everyone wanted me to walk out of there happy. And that’s exactly how it e More

by MATTEOSCARDACCIONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Five Star Subaru of Grapevine responded

MATTEOSCARDACCIONE, We are so excited you found your new car at Five Star Subaru. Focused customer experience is a priority at our dealership and we want to continue hearing from you at 817-438-1700. Don't hesitate to let us know if you have questions about your vehicle's technology or care. Congratulations! Best regards, David Cheney, General Sales Manager

May 27, 2025

Had my oil change done today. It was fast and the recommendations are reasonable. Thanks so much Dylan Freeman. More

by LUISE817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Freeman
Report | Print
May 28, 2025 -

Five Star Subaru of Grapevine responded

LUISE817, We appreciate you at Five Star Subaru! Thank you for recognizing Dylan and his efforts to provide you with an excellent service experience. Should you need additional vehicle advice, please reach us at 817-438-1700. We are here to help you enjoy your car. Take care, Jakob Ritter, Service Director

May 26, 2025

Stayed late in a Friday night and did not complain and finished the car transaction. More

by BAYLORLAWSTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nart Abzakh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, BAYLORLAWSTER, on your new car from Five Star Subaru! Customer service is a priority with our team and we are grateful to have helped you drive away happy. Call us at 817-438-1700 for vehicle advice any time! We are here for you. Thank you, David Cheney, General Sales Manager

May 26, 2025

I love going to Five Star Subaru Grapevine for my car service. They have nice waiting area with awesome snack bar. Thank you Kyle Calvaruso for assisting me with my Outback More

by STEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Calvaruso
Report | Print
May 27, 2025 -

Five Star Subaru of Grapevine responded

STEF, We love that you continue to choose Five Star Subaru! Thank you for your loyalty to our dealership. Don't hesitate to reach Kyle or me at 817-438-1700 whenever you need vehicle advice. Safe travels and thanks again, Jakob Ritter, Service Director

May 26, 2025

Jr was great. He showed me the car. Answered questions. This is the 2nd car. I have bought there More

by SAMSTAR2312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Five Star Subaru of Grapevine responded

Thank you, SAMSTAR2312, for shopping at and endorsing Five Star Subaru! JR and our entire team are grateful to help with your auto needs. Should you have technical or care questions, please reach us at 817-438-1700. We are here for you! Congratulations and take care, David Cheney, General Sales Manager

May 25, 2025

Every need was met! Super helpful support throughout my shopping/buying process. I’m really glad I chose Five Star Subaru. More

by TFOX003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, TFOX003, on your purchase at Five Star Subaru! John and our team are focused on customer satisfaction and if there is any thing else you need, please call us at 817-438-1700. We want you to fully enjoy your car. Thanks for shopping with us! Best regards, David Cheney, General Sales Manager

1
2
3
4
...
408