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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,140 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,140 reviews

July 26, 2025

From the moment we walked in, we were greeted with exceptional customer service. Everyone was friendly, efficient and professional. We had the best experience with Harvey in sales and Derek in finance More

by NELSON.JL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey Liversidge
Jul 27, 2025 -

Five Star Subaru of Grapevine responded

NELSON.JL, Thank you so much for taking the time to endorse your Five Star Subaru sales team. We are focused on customer satisfaction even after the sale. Please stop by or call 817-438-1700 if you need our vehicle advice. We want to make certain you fully enjoy your Subaru. Congratulations! Best regards, David Cheney, General Sales Manager

July 25, 2025

The entire staff was very helpful and friendly. Mr. Cooper worked very hard to find the car to meet my needs. I also liked the tour of the dealership. More

by COOPERLEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Five Star Subaru of Grapevine responded

COOPERLEA, We are so excited to know your shopping visit at Five Star Subaru went so well. Darrell is a seasoned Subaru rep and he and our team are here to help you fully enjoy your new car. Please let us know when you need our advice at 817-438-1700. Congratulations and thank you for your kind endorsement. Take care, David Cheney, General Sales Manager

July 25, 2025

Excellent service, excellent price, very quick purchase process, i would recommend them very highly . No hassle More

by Gww
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Five Star Subaru of Grapevine responded

Gww, We're thrilled you had such an excellent shopping experience at Five Star Subaru. Thank you for your very high recommendation – we truly appreciate it! Let us know if you would like to revisit the features on your car at 817-438-1700. Congratulations and thanks again for choosing our dealership. Best regards, David Cheney, General Sales Manager

July 24, 2025

Fast and reliable service, friendly and efficient staff, everything on time. Waiting area is full of drinks and light meals for customers More

by rdefex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jul 24, 2025 -

Five Star Subaru of Grapevine responded

Thank you, rdefex, for recognizing Travis and Five Star Subaru. We are focused on customer satisfaction. Should you need vehicle advice or another appointment, please reach Travis or me at 817-438-1700. We are here to help you fully enjoy your car. Thanks again, Jakob Ritter, Service Director

July 22, 2025

Every single person who assisted me at Five Star Subaru was incredible. They were all so patient, kind, and knowledgeable. This is my first Subaru, and I'm definitely a fan for life! More

by BRYTANI.DAVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, BRYTANI.DAVIS, on your new car from Five Star Subaru. We work as a team at our dealership and we welcome you to call 817-438-1700 for technical or maintenance advice any time. We are focused on your helping you fully enjoy your first Subaru. Thank you for your business and endorsement. Best regards, David Cheney, General Sales Manager

July 21, 2025

I was able to get My vehicle in and out in no time , They even washed it for Me More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for endorsing the Five Star Subaru service center. Whenever you need vehicle advice or another appointment, please reach our advisors at 817-438-1700. We are here whenever you need our knowledge or expertise. Safe travels and thanks again, Jakob Ritter, Service Director

July 20, 2025

Purchased a Subaru Crosstrek at this dealership and had my first service appointment. Both were very favorable experiences. More

by Sarah C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew MacFarlane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Calvaruso (Service) 5 stars
Jul 20, 2025 -

Five Star Subaru of Grapevine responded

Sarah, Thank you so much for your loyal business at Five Star Subaru. Both our sales and service teams are grateful to help you. Should you need vehicle advice, please call 817-438-1700. We want you to fully enjoy your Crosstrek. Thanks again, Jakob Ritter, Service Director

July 20, 2025

Waiting area lovely. Staff helpful and go above and beyond to answer all questions. Thank you. More

by 65jackp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rikko DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, 65jackp, on your new car from Five Star Subaru. We appreciate knowing you found our accomodations enjoyable and that Rikko and our staff took such good care of you. Should you have questions about your Subaru, please call 817-438-1700. We want to make this your best driving experience. Thank you for your endorsement, David Cheney, General Sales Manager

July 18, 2025

Everyone was awesome! Glad I went there. I was able to handle most of the process through phone communication! Which was a plus for me. More

by KATRINKA5
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Five Star Subaru of Grapevine responded

KATRINKA5, Thank you so much for shopping at Five Star Subaru! It is great to hear our processes worked well for you. Don't hesitate to reach Derek, David, or me at 817-438-1700 with questions about your new car. We are now focused on your driving journey. Take care, David Cheney, General Sales Manager

July 18, 2025

My salesman was amazing to work with. Thank you for a smooth transaction . I will be back More

by BRIEL.SIMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Five Star Subaru of Grapevine responded

Thank you, BRIEL.SIMS, for shopping at Five Star Subaru. Customer service remains a priority and if you have questions about your purchase, please call 817-438-1700. We are here to share our knowledge. Congratulations and thanks again, David Cheney, General Sales Manager

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