Five Star Subaru of Grapevine

I never met or talked to John Ward. I talked Jeremy Matthews (Salesman) and Corbin Beck (finance) both was great. I talked Jeremy Matthews (Salesman) and Corbin Beck (finance) both was great. More

Everyone made my experience 5 star. Each attentive to the details of my needs versus wants and how to make it happen. Each attentive to the details of my needs versus wants and how to make it happen. More

Very welcoming customer service from front door to car door! Five Star has become our family dealership for Subies! We’re on our second one now: door! Five Star has become our family dealership for Subies! We’re on our second one now: More

Friendly, helpful and professional. Was no pressure and all questions were answered clearly. Good experience! Was no pressure and all questions were answered clearly. Good experience! More

Idk who Greg Cryer is but I was helped out by Jeremy and Corbin. They were both very helpful and did a great job at showing me patience and answering any question I through at them. They made me feel very c Corbin. They were both very helpful and did a great job at showing me patience and answering any question I through at them. They made me feel very comfortable throughout the entire process and Jeremy has been very good at being available with the many questions I’ve texted him about after the purchase of my car. The two of them truly went above and beyond. More

Salesman was great, finance person also but I do not remember his name. Overall experience was super. We actually planned to purchase a RAV4, but decided to just stop by and compare the Forester. Our remember his name. Overall experience was super. We actually planned to purchase a RAV4, but decided to just stop by and compare the Forester. Our salesman, Bill Klosik, was the deciding factor. So easy to work with, so patient and his enthusiasm for the Subaru brand really made a difference for us. More

We’ve bought or leased 6 vehicles from Five Star every experience has been top notch with this dealership. Without a doubt, Five Star will be our first place to look the next vehicle we buy or lease. experience has been top notch with this dealership. Without a doubt, Five Star will be our first place to look the next vehicle we buy or lease. More

Ray was my salesman. He answered his text and calls in a timely and informative manner. Although I'd have liked a lower price, working from Lubbock to Grapevine was mad He answered his text and calls in a timely and informative manner. Although I'd have liked a lower price, working from Lubbock to Grapevine was made simple and everything was ready when neighbors arrived to pay for and pick up the Forester. Ray called me after the car was here in Lubbock and offered to answer any questions I have. More

⭐️⭐️⭐️⭐️⭐️ Exceptional Service at Five Star Subaru Grapevine From the moment I arrived, I was warmly greeted, and my information was taken promptly. The waiting area was clean and comfortable, offe Grapevine From the moment I arrived, I was warmly greeted, and my information was taken promptly. The waiting area was clean and comfortable, offering snacks, drinks, and a TV. Jose Zambrano, my service advisor, was courteous and professional. He explained the services to be performed and ensured I was informed throughout the process. I appreciated receiving a detailed checklist via text from the technician, outlining future recommendations. Additionally, my entertainment system was updated and repaired without me needing to ask. As a recent widow, having everything clearly documented provided me with peace of mind. Jose promptly addressed any questions I had via text. When I returned to pick up my car, he personally assisted me in connecting my Bluetooth to my hearing aids—a thoughtful gesture that meant a lot to me as someone who is hearing impaired. This level of personalized care and attention to detail is rare. I highly recommend Jose and the entire team at Five Star Subaru Grapevine! More