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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,942 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,942 reviews

March 30, 2025

First time I've ever had an enjoyable experience when purchasing a new car. Everyone I met was friendly and helpful. Jordan told me exactly what he could and couldn't do for me. I felt like a got a good More

by PGSMITH49
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Andy and Brandon made for an extremely efficient and pleasant buying experience. We felt comfortable from the beginning with the guidance from Andy throughout the sales process. Brandon was very knowl More

by JWWYANT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew MacFarlane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Five Star Subaru of Grapevine responded

JWWYANT, We're absolutely thrilled to hear Andy and Brandon made your buying experience so enjoyable! We're so glad you felt comfortable and well-informed throughout the process. Your feedback about their approach 'being the way it should be' truly means a lot to us. Thank you for choosing Five Star Subaru and please stay in touch at 817-438-1700. Take care, David Cheney, General Sales Manager

March 29, 2025

Great customer service! I felt very welcome from the moment I walked in the door, to the moment I drove off with my brand new Subaru! More

by RYANTARPLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I truly enjoyed the experience I had with Sam pack five star Subaru I have had no disappointments More

by JIMGRECO0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deyton Gidcumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Incredibly pleased with the entire experience! Deyton was very knowledgeable about the product and went above and beyond to ensure we were happy. I would recommend Five Star Subaru to anyone. More

by ROBBIELELLIOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deyton Gidcumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

This was the 2nd car I've purchased from this dealership. Both Harrison and Junior were awesome. Junior jumped in to help with no ego or high pressure tactics. Great experience again. More

by LOGAN.CATON
Recommend Dealer
Yes
Employees Worked With
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
March 27, 2025

Casey was so awesome and patient with me and made buying a car easy. Great dealership to buy from More

by Saydi Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sassy Ellis
Mar 27, 2025 -

Five Star Subaru of Grapevine responded

Saydi, Thank you so much for recommending Casey and Five Star Subaru. We are excited you are driving a new Subaru. Le us know when you need vehicle advice at 817-438-1700. We are dedicated to your driving experience. Take care, David Cheney, General Sales Manager

March 27, 2025

Pedro was an excellent,knowledgeable associate and was able to answer all my questions! Thank you More

by Parkscjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro
Mar 27, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Parkscjp, for choosing Five Star Subaru When you need vehicle advice or care, please reach Pedro or me at 817-438-1700. We are here for you! Take care, Jakob Ritter, Service Director

March 27, 2025

Everyone is friendly & professional. Great customer service. Clean facility and everyone is helpful. Awesome employees More

by Jeannette Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Jeannette! We're focused on ensuring every Five Star Subaru customer has a great experience, and we're glad we succeeded with you. When Tyler or I can offer our knowledge, please call 817-438-1700. We want you to fully enjoy your Subaru. Take care, Jakob Ritter, Service Director

March 26, 2025

Latif helped a lot for buying new car. But slightly disappointed with the John for the glass deep tinting. It was miss communicated before buying car they said they will do it deep tinting More

by VVSJANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Five Star Subaru of Grapevine responded

Thank you, VVSJANA, for shopping at Five Star Subaru! We are glad to hear Latif provided excellent assistance with your car purchase. However, we understand your disappointment regarding the deep tinting and tire protection. We apologize for the miscommunication. This is not the standard of service we aim to provide. We will review our communication and website information to ensure clarity in the future. Reach me at dcheney@subarugrapevine.com or 817-438-1700 to continue the conversation. Sincerely, David Cheney, General Sales Manager

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