 
        Five Star Ford of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I found Five Star Ford of Dallas doing an online search for Mavericks. They had what I wanted. Upon arrival I was greeted by Leon in sales. He was friendly but not pushy! He answered my questions and got m for Mavericks. They had what I wanted. Upon arrival I was greeted by Leon in sales. He was friendly but not pushy! He answered my questions and got me in the vehicle I wanted for a test drive in just a few minutes. Afterwards, Lupita from Aftermarket got me the window tinting needed for the Texas sun. Then Alex in finance helped me get the paperwork straight. I appreciated the Sales Manager's help in the process but I did not remember his name or it would be here too. Thanks, Five Star Ford of Dallas for getting me what I needed and making me feel like family. More
Really great car buying experience Jordan was fantastic and made the process very fast and easy and made the process very fast and easy More
This is my second purchase from Five Star and both times have been fantastic! Highly recommend! have been fantastic! Highly recommend! More
My wife and I walked in shopping around for a new Ranger, and first off the dealership is awesome with a beautiful collection of classic cars and trucks. Second, the salesman we worked with, Shawn Khan, was and first off the dealership is awesome with a beautiful collection of classic cars and trucks. Second, the salesman we worked with, Shawn Khan, was outstanding in helping us find exactly what we were looking for. He was very friendly and knowledgeable, and found us a truck quickly and walked us through the trade in process with ease. Highly recommend asking for Shawn when you come in looking for a nice Ford. More
Angelia was amazing & explained inventory & options. She is honest & positive! A+++ for her & 5 star ford! She is honest & positive! A+++ for her & 5 star ford! More
I have done dozens upon dozens of transactions with Sam Park (not this location!) and over 600 overall. I did a phone deal with Johnny Vines (New Car Sales Mgr.) for a close friend from Mississippi and it Park (not this location!) and over 600 overall. I did a phone deal with Johnny Vines (New Car Sales Mgr.) for a close friend from Mississippi and it was a smooth deal until Chris Ballard did the deal paperwork in F&I. The deal over-estimated out of state TT&L by about $800. I phoned him to tell him there was a mistake in the refund because my friend was charged $225 in Doc Fee and then a 2nd undisclosed fee by the 3rd party vendor who did the out of state registration. Their 3rd party fee was $267 plus dealers doc fee of $225. The dealer charged $225 for Doc Fee, subs it out to a 3rd party to do their work and then wants her to pay the subs fee, too. Chris was argumentative, rude and refused to issue the refund. It is illegal to charge any fees no on the buyer's order. I will simply file a small claims suit on her behalf tomorrow and a complaint with the DMV. A good dealer can become a bad one with people breaking the law. More
Eddie Bowers, aka CrewVanMan, made my custom order easy. He has a $40 booklet that walks you through every possible option, so you can exactly know what you need. Online click boxes are overwhelming. Local He has a $40 booklet that walks you through every possible option, so you can exactly know what you need. Online click boxes are overwhelming. Local dealers want to order basic options (white, few choices), yet you can get a 360 camera. He also 3D printed a spacer for the digital rear view camera; Ford only has it two car lengths back, so it needs a spacer to achieve a standard view. Can not recommend Eddie and Five Star Enough. Price and Finance are all done online from the comfort of my home, with no pressure, clear, and concise answers. More
Recent purchase of a used vehicle. Very clean and easy transaction. We came from out of town to purchase a vehicle and they did not disappoint. The salesman, Akram, was super professio Very clean and easy transaction. We came from out of town to purchase a vehicle and they did not disappoint. The salesman, Akram, was super professional and well polished. He made every step of the process easy! There were no games or hidden fees. Would purchase from Five Star Ford again. More
All of the staff were great to work with very polite and courteous very professional. The explained every step in precise detail. courteous very professional. The explained every step in precise detail. More
Great experience! Shawn was knowledgeable & made the whole process fast and easy. We left with our pre-owned vehicle and we are so happy with it. Thank you Shawn!! Shawn was knowledgeable & made the whole process fast and easy. We left with our pre-owned vehicle and we are so happy with it. Thank you Shawn!! More
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