Five Star Ford

Impressive customer service, both before and after the purchase! The courtesy and respect shown to this customer in particular more than met my expectations. Thank you! purchase! The courtesy and respect shown to this customer in particular more than met my expectations. Thank you! More

I am really glad we met Jeff Smith. He is very friendly and was the first person to greet us before we ever got to the front door. Our experience was very nice. When I called Jeff yesterday about my sync and was the first person to greet us before we ever got to the front door. Our experience was very nice. When I called Jeff yesterday about my sync services on my Ford he told me to come in and he would take care of it. I went to Ford yesterday and he made sure that my questions and issues were tended too. I really appreciate his professionalism and kindness. I will definately recommend Five Star Ford to anyone that is looking to buy a new/used vehicle. He also informed me of the free classes on saturday mornings for the sync services that I will be attending to learn more about my new vehicle. On the day of my purchase of my 2012 Escape we felt so welcome and the time it took to do everything was very good. More

Alfred is the reason we rate this dealership highly. We have bought several cars/trucks from him and have sent numerous people to him for their vehicle needs. We will continue to buy from Alfred and send f have bought several cars/trucks from him and have sent numerous people to him for their vehicle needs. We will continue to buy from Alfred and send friends and family to 5 Star Ford. More

I had a great experience with this dealership. I first went to Big Spring Ford looking for a Shelby Mustang. After a long run around, they could not find me one, after they had already run my credit and went to Big Spring Ford looking for a Shelby Mustang. After a long run around, they could not find me one, after they had already run my credit and had me approved. I then decided to check Five Star Ford and asked for a salesman and was transfered to William. He took all my information over the phone since I had to drive 4 hours to Fort Worth so that he would have everything ready when I got there. I arrived around 4:30 p.m. and was approved by 5:30, due to Big Spring Ford not being willing to fax my approval over, William had to restart the process for me. Overall I was extremely satisfied with the sales staff. I was never pressured into anything. I will defiently be back in a year or two to buy my wifes truck from this dealership. They were able to get me into the car of my dreams!!! I have actually sent a friend there to get him a Shelby Mustang also. Thank you again William! More

After doing some research online, we decided to visit the dealership to get a quote and test drive a vehicle. We knew exactly what we wanted, but we had no intentions of purchasing. When Lee approached us, dealership to get a quote and test drive a vehicle. We knew exactly what we wanted, but we had no intentions of purchasing. When Lee approached us, we let him know our intentions up front, and he was completely understanding. He did not pressure us, nor did he give us corny sales pitches. We went on a test drive and Lee offered to give us a quote. The price of the car was lower than we thought we would ever get, so we purchased the vehicle. The entire process was completely laid back and non-pressuring. We have had bad experiences in the past buying a car, and this gave us new hope for future purchases. We genuinely appreciate everything that Lee did for us, and I highly recommend him to anyone who wants a hassle-free car buying experience. More

Spencer and the whole staff at Five Star Ford worked very hard to make the buying experience very enjoyable. Spencer worked above and beyond to try and get us the price and payments we desired. Nothing but g hard to make the buying experience very enjoyable. Spencer worked above and beyond to try and get us the price and payments we desired. Nothing but good experiences about Five Star Ford. Will send anyone I know or hear about looking for a new or used car to Spencer. He made the whole thing enjoyable. Very Very nice young man. More

This was my first time buying a car and working with Mr. Dias was a wonderful experience. He was honest, fair, and went the extra mile to make sure everything in my car was correct. He even offered to get a Dias was a wonderful experience. He was honest, fair, and went the extra mile to make sure everything in my car was correct. He even offered to get a part for me and personally deliver it on his day off because he wanted to make sure I received it in a timely manner. I can't thank him enough for his speed in taking me through the process and I would gladly buy another car from him. More

My entire experience at this dealership was very positive. Everyone was friendly and helpful to me. The whole process was relaxed and unpressured. I would gladly recommend Five Star to everyone. positive. Everyone was friendly and helpful to me. The whole process was relaxed and unpressured. I would gladly recommend Five Star to everyone. More

I had a great experience buying again at 5-star ford. the most important thing to me is customer service. Lee Clanton and all the others i worked with gave me honest and outstanding customer service. this wa most important thing to me is customer service. Lee Clanton and all the others i worked with gave me honest and outstanding customer service. this was the third vehicle i purchased through Lee, and have and would highly recomend him and 5-star More

My wife and I have been buying cars from Rick Dike since 1995. As a matter of fact we just purchased our 9th and 10th vehicles from him. We feel that his customer service, experience, personality and busine 1995. As a matter of fact we just purchased our 9th and 10th vehicles from him. We feel that his customer service, experience, personality and business etiquette are exceptional and even if we were not Ford fans we would probably come to him for a new vehicle just for these outstanding traits. Mike Asher was also very respectful and curtious and is and it was a privilege to work with him. More