First Ford

Great experience costumer service is great We had a wonderful experience when we purchased the car the salesman was very professional and knowledgeable of what he was selling. We’ve been back 3 We had a wonderful experience when we purchased the car the salesman was very professional and knowledgeable of what he was selling. We’ve been back 3 times for service and I must say the service is second to none. On this visit we had Nick as our salesman he was straight up about what he could offer and what was available I don’t usually go to the dealer for tires they tend to be pricey but when he beat town fair tires price I knew I was getting a great deal. I didn’t have to try and bargain price with him he beat them all and I always get 3 quotes when purchasing something he even fit our car in right away. These guys are doing a wonderful job I will be back. More

Paid for balancing new tires twice On or about August 30, 2018, I brought my 2014 ford f350 lariat 4x4 In for a new set of Michelin tires and an alignment. $1600.00 and 5 hours later i On or about August 30, 2018, I brought my 2014 ford f350 lariat 4x4 In for a new set of Michelin tires and an alignment. $1600.00 and 5 hours later i left with my truck, noticed a new vibration in the front end while driving 60-70 mph. Had no time to take it back so I figured I'd get to it. Well 2 and a half months later took it in to be checked. Long story short, had to pay for another balancing of the tires with about 3000 miles on them. After doing business with this dealership over the past 5 years at the tune of about 115,000 dollars they have lost a loyal customer over a $70.00 tire balancing bill. Bye bye, First Ford. More

Unimpressed with service dept. Have brought truck in twice for regular service. First time truck was nearly a full quart low after an oil change, oil was so low it didn't register o Have brought truck in twice for regular service. First time truck was nearly a full quart low after an oil change, oil was so low it didn't register on dipstick, luckily just out of habit of doing my own oil changes I usually check oil level after it sits. 2nd visit interior of my truck was filthy when I picked up, less than a week after I spent an hour plus cleaning the inside. If the maintenance wasn't covered for the first few visits there is no way I'd actually pay money to have service done there. More

Always happy and satisfied Because at first ford you feel they really care about you being satisfied. Excellent group that work there. Always smiling and ready to help you. Because at first ford you feel they really care about you being satisfied. Excellent group that work there. Always smiling and ready to help you. More

Airbag recall Brought my car in for airbag recall, was treated and serviced with kindness from check in to call saying car was done. Timely and professionalism ever Brought my car in for airbag recall, was treated and serviced with kindness from check in to call saying car was done. Timely and professionalism every time I’ve been at Ford First. More

Service Department I have been going to the service depatment for over a year. This service department is exceptional, better than any i have been too. The staff go ab I have been going to the service depatment for over a year. This service department is exceptional, better than any i have been too. The staff go above and beyond. More

High level Service Center customer relations and repairs. Since I have been coming to the First Ford Service Center I have noticed a positive difference from my experiences at Tasca. They are always on time a Since I have been coming to the First Ford Service Center I have noticed a positive difference from my experiences at Tasca. They are always on time and courteous. But most of all, they listen to the customer and always address questions or concerns. Thank you First Ford! More

great people Great, helpful, Knowledgeable, customer service and satisfaction. Very Satisfied customers. Very happy to work with this dealership in the employee Great, helpful, Knowledgeable, customer service and satisfaction. Very Satisfied customers. Very happy to work with this dealership in the employees. Answered all of our questions They made the sale as easy as possible thank you for that. More

Great customer service Unfortunately the salesperson is no longer with first ford but every one i worked with in sales was very nice. The service side was very nice and help Unfortunately the salesperson is no longer with first ford but every one i worked with in sales was very nice. The service side was very nice and helpful Tracy in service has helped me from day one from making my first appointment and checking me in on my first service and taking care of a few small warranty items. All around great dealership to deal with in my opinion. More

Easy/straightforward Leased brand new 2018 explorer sport, was exactly what I wanted and was able to work with the dealership for comfortable monthly payment that worked w Leased brand new 2018 explorer sport, was exactly what I wanted and was able to work with the dealership for comfortable monthly payment that worked with my budget 👍🏻😃 More