First Ford
Fall River, MA
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373 Reviews of First Ford
Excellent visit My service visit was excellent. Leo was great - friendly, professional, and accommodating. This was my second visit, and I will return to this deal My service visit was excellent. Leo was great - friendly, professional, and accommodating. This was my second visit, and I will return to this dealership continuously for services. More
Had factory recalls performed I had a 11:30 appointment they waited on me as soon as I arrived they did both of my recalls in a timely fashion and it was service with a smile I had a 11:30 appointment they waited on me as soon as I arrived they did both of my recalls in a timely fashion and it was service with a smile More
Couldn't be more happier My purchase was pretty much in and out. Got all the information including pricing via email, faxed my credit application then went to dealership to fi My purchase was pretty much in and out. Got all the information including pricing via email, faxed my credit application then went to dealership to finalize deal. My new car was cleaned and ready for me. Thanks again, I will definitely purchase from First Ford again. More
Fast service friendly sales Great service department had me in and out very quickly; I thought I’d be there for hours for a recall repair but they had my oil changed and the truc Great service department had me in and out very quickly; I thought I’d be there for hours for a recall repair but they had my oil changed and the truck all set within an hour More
Great!! I recently took my car in to get serviced. I had a lot of work to do so I figured I would sit and do my work while I waited. Unfortunately I forgot my I recently took my car in to get serviced. I had a lot of work to do so I figured I would sit and do my work while I waited. Unfortunately I forgot my laptop charger and it was almost dead, I would not have been able to do any of my work that was due that day. One of the workers offered to bring me by my house to get it. Within 20 minutes I was back at the dealership sitting comfortably doing my work and waiting for my car to be done. I could not be more thankful for that extremely kind gesture, which turned my extremely frustrating Monday right around. The service department let me know I needed new tires, and gave me a great deal on 4 new tires! And on top of all of this- I had called that morning and was able to get an appointment just a few hours later. I’m glad I bought my car from first ford and will continue to go there for service thanks to the great staff!! Thank you!! More
Great customer service Bob and the team at First ford were a pleasure to work with. I will be buying my next truck from them in the future. Bob and the team at First ford were a pleasure to work with. I will be buying my next truck from them in the future. More
MOST PLEASANT STAFF AROUND I have purchased several vehicles in the area but this was my first from Ford. I will never go to another dealership. My contact with Kiana Rose was b I have purchased several vehicles in the area but this was my first from Ford. I will never go to another dealership. My contact with Kiana Rose was by far the best I have seen around. Very professional and knowledgeable. I will DEFINITELY be back. More
5 star treatment Wonderful experience! Kiana provided me with all the information I need via email. My Sales rep Steve D wasn't pushy answered all my questions and the Wonderful experience! Kiana provided me with all the information I need via email. My Sales rep Steve D wasn't pushy answered all my questions and the Sales Manager have me a great deal. More
Great people, great service Very pleasant staff and professional, my truck was serviced at my appointed time and I was on my way. I'm from Arizona and visiting family in the are Very pleasant staff and professional, my truck was serviced at my appointed time and I was on my way. I'm from Arizona and visiting family in the area and am pleased with the service More
Tried to screw me After car being there for 4 months for recalled parts I was told it had a dead battery upon pick up which they wanted me to pay for. Needless to say a After car being there for 4 months for recalled parts I was told it had a dead battery upon pick up which they wanted me to pay for. Needless to say after fighting I did not pay for it as it was not my fault it sat there for that long. More