First Ford
Fall River, MA
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373 Reviews of First Ford
No haggle great experience No haggle pricing quick and easy transaction. Kiana was great, patient and she has an amazing personality. We communicated via email and by phone by t No haggle pricing quick and easy transaction. Kiana was great, patient and she has an amazing personality. We communicated via email and by phone by the time I went to the dealership I felt like I knew her personally. More
Bad service department. The person signing in my vehicle was not knowledgeable and was condescending. He was telling me that he could not make a notation on my records, when The person signing in my vehicle was not knowledgeable and was condescending. He was telling me that he could not make a notation on my records, when they did this in the past.. More
Highly recommended!!! First Ford was top notch! Jim and Rob went above and beyond to make sure I purchased the truck that my wife was most comfortable with. They gave us su First Ford was top notch! Jim and Rob went above and beyond to make sure I purchased the truck that my wife was most comfortable with. They gave us suggestions and advice, but was in no way pushy what-so-ever. After we decided on a truck the process was absolutely painless, quick and professional. I would recommend Jim and the Rocha brothers to anyone who is looking for a new or used vehicle. More
F-150 service and sticker Staff was friendly, Proffesional and accommodating as always. My vehicle was returned in a timely manner, communication was good, one item I requested Staff was friendly, Proffesional and accommodating as always. My vehicle was returned in a timely manner, communication was good, one item I requested couldn’t be addressed due to their internet being down which shutdown their uplink to ford. The appointment was rescheduled and I was sincerely apologized to for the inconvenience. I will continue to use and recommend First Ford in Fall River, MA. More
Very disappointed. I paid for the works package. I expected to have the oil changed, tires rotated, air pressure checked and fluids topped off. Last night I got a tire p I paid for the works package. I expected to have the oil changed, tires rotated, air pressure checked and fluids topped off. Last night I got a tire pressure warning. I checked the tire pressure and all of the tires were below 25psi. This prompted me to check the fluids and the windshield washer fluid was low. This makes me wonder if the tires were even rotated. At least the oil was changed. I waited over an hour for this. The only reason I go to First Ford is because I trust them. Now I wonder how many times they have taken short cuts. More
Vehicle repairs Great customer support, detailed information. Very professional and polite women and men working in the front and in the back. No issues whatsoever wi Great customer support, detailed information. Very professional and polite women and men working in the front and in the back. No issues whatsoever with quick response time and a great waiting area wit entertainment, food and coffee More
Service I Always have a great experience. I brought my truck in for scheduled service and inspection. Great atmosphere. They are all Thorough informative and I Always have a great experience. I brought my truck in for scheduled service and inspection. Great atmosphere. They are all Thorough informative and friendly More
Came for my 5k oil change and the works Leo was my service writer and he always takes his time making sure I under stand what work is going to be preformed Leo a true professional and I Leo was my service writer and he always takes his time making sure I under stand what work is going to be preformed Leo a true professional and I can't say enough good things about him thank you Bob Hebert More
My sales person Steve day was awesome when I am ready to by Great customer service and sales will do business with them again in the future great experience on buying a new truck and a great price. Great customer service and sales will do business with them again in the future great experience on buying a new truck and a great price. More