Back

First Ford

Fall River, MA

not yet
rated
373 Reviews

292 William. S. Canning Blvd

Fall River, MA

02721

Directions

By Type

373 Reviews of First Ford

December 17, 2018

No haggle great experience No haggle pricing quick and easy transaction. Kiana was great, patient and she has an amazing personality. We communicated via email and by phone by t More

by Ford 4 Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Vasconcellos, Steve Day, Kiana Rose
December 17, 2018

Bad service department. The person signing in my vehicle was not knowledgeable and was condescending. He was telling me that he could not make a notation on my records, when More

by Beashme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch from service... and Leo Fernandez of the service dept
December 14, 2018

Highly recommended!!! First Ford was top notch! Jim and Rob went above and beyond to make sure I purchased the truck that my wife was most comfortable with. They gave us su More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Rocha, Rob Rocha, Jim Anthony
December 11, 2018

F-150 service and sticker Staff was friendly, Proffesional and accommodating as always. My vehicle was returned in a timely manner, communication was good, one item I requested More

by Chad1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo - Quick Service Manager
December 11, 2018

Very disappointed. I paid for the works package. I expected to have the oil changed, tires rotated, air pressure checked and fluids topped off. Last night I got a tire p More

by robsonurmind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Fernandes
Dec 11, 2018 -

robsonurmind responded

Received a prompt call from the service department. They were very apologetic and made good on the issue.

December 09, 2018

Rob Rocha sevice Rob Was a big help in answering all our questions. 5 stars for all his help. More

by John2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Rocha
December 07, 2018

Vehicle repairs Great customer support, detailed information. Very professional and polite women and men working in the front and in the back. No issues whatsoever wi More

by Domcd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gauthier, Jay Vasconcellos, Joshua Rocha, Rob Rocha, Michelle Blanchette, Kiana Rose, Tracy Blake
December 01, 2018

Service I Always have a great experience. I brought my truck in for scheduled service and inspection. Great atmosphere. They are all Thorough informative and More

by Blue Jean Baby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service
November 29, 2018

Came for my 5k oil change and the works Leo was my service writer and he always takes his time making sure I under stand what work is going to be preformed Leo a true professional and I More

by Codiner,Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Fernandes
November 28, 2018

My sales person Steve day was awesome when I am ready to by Great customer service and sales will do business with them again in the future great experience on buying a new truck and a great price. More

by Force10276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Day
...
16
...