First Ford

Best Customer Experience The customer service is amazing. I would recommend this Ford dealership to everyone. I really felt like they were listening to me and what my needs we The customer service is amazing. I would recommend this Ford dealership to everyone. I really felt like they were listening to me and what my needs were. More

awesome experience! I have been shopping for a vehicle for a while and have been to several other dealerships . When I walked into First Ford in FallRiver I was greeted p I have been shopping for a vehicle for a while and have been to several other dealerships . When I walked into First Ford in FallRiver I was greeted politely by the receptionist at the front desk who introduced me to my salesman (Rob) who was very professional and knowledgeable of the vehicle I was inquiring about, that I saw online. No pressure, no games , no nonsense, Five Star Dealership from their sales department, test drive , sales manager, financial advisor. A completely enjoyable experience. More

First service on 2018 superduty Great service prompt and kept me informed. I expected to have a long wait for a saturday however seemed to schedule all appointments well. Minimal wai Great service prompt and kept me informed. I expected to have a long wait for a saturday however seemed to schedule all appointments well. Minimal wait free coffee if you wish to partake. I will he returning to first ford for.all.service needs More

Very Positive This was my third Ford dealership that I visited when looking for a truck. One in RI and 2 in Nass. I was not price shopping as I had the X plan. I This was my third Ford dealership that I visited when looking for a truck. One in RI and 2 in Nass. I was not price shopping as I had the X plan. I was looking for a dealership/ sales rep that focused on my questions instead of selling me something. Rob hit it out of the park. He answered every question. If he didn’t know- he told me them went to back room and got me an answer. I was impressed with the honesty and again making sure I was getting what I wanted. I will be trying out the First Ford service plan due to this experience. More

Oil change As always prompt service. Leo is always friendly and keeps me up to date on my vehicles progress. I could not be any happier with the quality of servi As always prompt service. Leo is always friendly and keeps me up to date on my vehicles progress. I could not be any happier with the quality of service I always get. More

Service I had called First Ford I asked to have a remote starter installed Tracy the service writer was very helpful and even called me back in a timely respo I had called First Ford I asked to have a remote starter installed Tracy the service writer was very helpful and even called me back in a timely response she was informative and a pleasant person to speak with I will ask for her for my next service visit More

Great customer service I brought my car in for 4 new tires. Kevin was very knowledgeable and recommend Goodyear tires they were offering a rebate. He also let me know that I I brought my car in for 4 new tires. Kevin was very knowledgeable and recommend Goodyear tires they were offering a rebate. He also let me know that I could apply for a Ford Credit Card for an additional rebate. Very happy with the money he saved me. More

Ford f350 Did there best to resolve my issues . Just waiting on parts to get the rest of the work performed . Thanks guys for doing your best ! Did there best to resolve my issues . Just waiting on parts to get the rest of the work performed . Thanks guys for doing your best ! More

New truck First Ford is a great dealership to purchase from. There all about the customer and are there for you after the initial purchase. I would recommend th First Ford is a great dealership to purchase from. There all about the customer and are there for you after the initial purchase. I would recommend them to anyone More

First time buyer at this dealer After purchasing vehicles at another dealership for many years, we had to make a change because of new owners at the oui there dealership. We went After purchasing vehicles at another dealership for many years, we had to make a change because of new owners at the oui there dealership. We went to First Ford and was treated with respect. They listened to what we wanted in a vehicle and at what price range, even after changing our minds before the final paperwork was completed. Look forward to having them as our new dealership for vehicles and service. More