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Firelands Toyota

Sandusky, OH

4.3
244 Reviews

904 E Strub Rd

Sandusky, OH

44870

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244 Reviews of Firelands Toyota

June 25, 2020

Excellent customer service and overall great company Working with Brad was an excellent experience. He did not stop until I was approved for the car I specifically wanted. I had been to two other dealers More

by katelynketterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
June 25, 2020

Let me start this off by saying that Brad is a great person, We had fair credit and some difficulties but he managed to get us the car we wanted, and still within reason. If I could give him a 10 star r More

by wsketterman
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Brad Holm
June 20, 2020

The saleswoman Alecia Henson and the used car manager Steve Fialkowski were excellent. They treated me very well, were extremely respectful, and ensured that I was completely taken care of during the ent More

by Mazdaverx7
Recommend Dealer
Yes
Employees Worked With
Alecia Henson, Matt Maschari, Steve Fialkowski, Steve Donahue, Johnny Perez
June 19, 2020

Couldn’t ask for a better experience. Inquired about a Tacoma and within 8 hours I was driving hone with it. The whole team was very kind, easy to deal with. I was dealing with Brunswick Automart since th More

by Ryan Cook
Recommend Dealer
Yes
Employees Worked With
Johnny Perez, Jacob Contreras
June 16, 2020

good. I had the same salesman, Brad Holm and he was good I have been doing business with this dealer ship for over 13 yrs,always had good service.Brad Holm was nice to me.,he explained everything to me ab More

by EARNIEDOG102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Brad Holm
June 16, 2020

It’s a great friendly dealership! Alecia has been amazing through the entire process. She listens to what I’m asking for and isn’t pushy!!! Can’t wait to buy a new car from her! More

by Nmiller71815
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
June 16, 2020

My husband and I had an excellent experience with Alecia aka Bama. She was such a gem, she’s very knowledgeable, listens and isn’t pushy. She truly goes above and beyond even after the purchase. Highly r More

by Aphillips
Recommend Dealer
Yes
Employees Worked With
Alecia
June 09, 2020

It was a great car-buying experience! I told Todd what I was looking for, he showed me my options, I made a choice. The paperwork was done and my new car was clean and ready to go in less than an hour! More

by tobynovel
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Jun 09, 2020 -

Firelands Toyota responded

Doesn't get much easier than that, does it? Thank you for your business and the great review. I will be sure to let Todd know you enjoyed your visit. Please let us know if you need anything else. Kindly, Matt Maschari General Sales Manager (419)502-5610

June 05, 2020

Brad H. and Steve F. were extremely accommodating during the purchasing experience. Attentive to my needs. Will do business with these gentlemen in the future! More

by Carter4040
Recommend Dealer
Yes
Employees Worked With
Johnny Perez, Steve in finance, Steve Fialkowski, Brad Holm
Jun 05, 2020 -

Firelands Toyota responded

Thank you for taking the time to let us know about your positive experience with Brad and Steve. We take great pride in offering the best customer service in the business. Thank you for your business and we look forward to assisting you in the future, too! Kindly, Matt Maschari General Sales Manager (419)502-5610

June 05, 2020

Brad, was very nice. He’s a good salesman! He convinced me to “ pay sticker price and not a penny more.” The purchase experience with Kasper was quick and painless. The document closings was fast and effic More

by garnicai@ic
Recommend Dealer
Yes
Employees Worked With
Johnny Perez, Brad Holm
Jun 10, 2020 -

Firelands Toyota responded

Thank you for your business and the good review. Brad is very good at what he does and truly cares about his customers. I think the more appropriate statement should be he convinced you to "pay invoice and not a penny more." You got a great deal and an even better vehicle. Enjoy your new Rav4 and let us know if you need anything at all. Regards, Matt Maschari General Sales Manager (419)502-5610