Firelands Toyota
Sandusky, OH
By Type
244 Reviews of Firelands Toyota
Good experience , that is all I have to say about this, sorry not adding more words words word words words words words words words word sorry not adding more words words word words words words words words words word More
Jacob was very helpful and patient. We had a great experience! We had a question about the vehicles service codes, we were taken seriously and the service dept checked them out. experience! We had a question about the vehicles service codes, we were taken seriously and the service dept checked them out. More
We purchased our previous Camry from Kasper. Kasper is professional and knowledgeable. This is our 4th Toyota car. Toyota’s have proven very dependable for us. professional and knowledgeable. This is our 4th Toyota car. Toyota’s have proven very dependable for us. More
I had the best experience with Todd!! He was patient with me and helped me get into the SUV I wanted!!! I would highly recommend Todd and the team at Kasper Toyota to all of my friends and family!! me and helped me get into the SUV I wanted!!! I would highly recommend Todd and the team at Kasper Toyota to all of my friends and family!! More
Very nice experience purchasing my vehicle. Brad was very helpful with any questions I had & even helped me set up my OnStar account. The financial end of it was wonderful as well and did not make me feel un helpful with any questions I had & even helped me set up my OnStar account. The financial end of it was wonderful as well and did not make me feel uncomfortable by being too pushy on the extras like warranty and service packages. I would highly recommend this dealership when purchasing a new vehicle. More
Helpful and courteous I tried to get the same car from your other deal ship but the salesman never got back with me I appreciate the time and effort you put in helping me get the auto l wanted your other deal ship but the salesman never got back with me I appreciate the time and effort you put in helping me get the auto l wanted More
Todd was extremely helpful and knowledgeable in assisting us with finding the automobile we were looking for. We look forward to a long term relationship. us with finding the automobile we were looking for. We look forward to a long term relationship. More
Had a good experience. Would definitely recommend. Jacob helped us, and was prompt and very informative on the vehicle. Figured out everything online with Johnny came in and signed papers. Was in and out in helped us, and was prompt and very informative on the vehicle. Figured out everything online with Johnny came in and signed papers. Was in and out in under and hour. Edit: I can't say enough good things about this dealership and their staff. After we bought our vehicle while driving home from the dealership I noticed that the A/C wasn't blowing cold. Contacted Steve and Johnny and they took care of us right away. Had us bring the car back in, recharged the AC and diagnosed the problem. They ordered the new part and had us bring it back in to be fixed the next week. Everyone involved was prompt in their communication and with getting our car in to be worked on. I've had multiple bad experiences at other dealerships, but these guys set the bar incredibly high. I can say with full confidence that when I'm in the market for my next car I will be shopping with these guys first. More
Excellent customer service. Followed up after purchase to see if questions came up about the vehicle. Offered a fair value for my trade in I couldn’t find elsewhere. see if questions came up about the vehicle. Offered a fair value for my trade in I couldn’t find elsewhere. More
Excellent follow up.not pushy.very professional and friendly. Nice location and very clean.felt welcome.would recommend to anyone. I am a Toyota fan. friendly. Nice location and very clean.felt welcome.would recommend to anyone. I am a Toyota fan. More