Firelands Toyota

Bob King gets a star for Sales experience. He asked for what features I wanted in a new vehicle and then tried to deliver all. Even features not on the vehicle on lot, Bob arranged with Service to add the what features I wanted in a new vehicle and then tried to deliver all. Even features not on the vehicle on lot, Bob arranged with Service to add them on. Arranged for loaner since required vehicle in service for at least 1/2 day. Wyly for ongoing excellent sevice advisor on my regular service visits on previous Highlinder and now on my new one. Darryl for excellent Tech quality of work and diagnostics. Steve made all the paperwork process as easy and understandable as possible. My only good rating is due to the length of time we had to spend at the dealership to complete entire sales process overall. There was a w/e Sales Event....our visit required coming back again the next day to finalize. More

Our salesman, Mr. Maschari, was completely thorough, competent, and helpful with us. We were given such a valuable amount of time to complete our transaction. Many questions were more than satisfactoril competent, and helpful with us. We were given such a valuable amount of time to complete our transaction. Many questions were more than satisfactorily answered. To top it off, we couldn't be more pleased with our new 2011 Toyota Camry. Mr. Donahue took time to go over all the paper work completely and in easy to understand terms. His easy to get along personality made us feel very comfortable in our dealings. We would enthusiastically suggest Kasper Toyota to other friends and family members. More

We have worked with Mike in the past and have always been happy with his service. His loyalty and knowledge to the Toyota product continues to make us feel confident that we have made the right choice when happy with his service. His loyalty and knowledge to the Toyota product continues to make us feel confident that we have made the right choice when purchasing a vehicle. We have always apprectiated the service he continues to give after the sale! More

I went to Kasper looking for a reasonably priced car because of my average credit. The salesman I dealt with (Norm Burke) was extremely helpful and friendly and although we were not able to make a deal because of my average credit. The salesman I dealt with (Norm Burke) was extremely helpful and friendly and although we were not able to make a deal that day because of my credit I was given options and advice by Mr. Burke that I'm sure will put me in a car within the next couple of months. Everywhere else I went pretty much shuffled me out the door when they saw my credit report, not Norm he sat with me and explained all my options I will definitely be back within the next couple of months. More

Brian Romell took advantage of the fact I didn't know I was supposed to get a better deal. I went to Kasper because I saw a good rating for him here, then found out by talking to some people in Sandusky th was supposed to get a better deal. I went to Kasper because I saw a good rating for him here, then found out by talking to some people in Sandusky that he has his friends do these reviews from multiple computers to make himself look good. This is not the type of practice that I want from people I do Business with. Also him taking advantage of me for being a woman is unfair as well. I brought these up to my lawyer and I am deciding whether it's worth the hassle of litigation. I regret dealing with him. More

Recently, I purchased a vehicle from Kasper Toyota. My salesman came out to the lot to meet me shortly after I arrived. He truly cared for my needs when looking for a new vehicle. He went over everything salesman came out to the lot to meet me shortly after I arrived. He truly cared for my needs when looking for a new vehicle. He went over everything with me and great detail about the car.He's follow up service was great! Asking and making sure that the car was working out and if I had any more questions about my car and its features. I would definitely recommend seeing Jeremy at Kasper because the sincerity and professionalism was unlike any I have ever dealt with. I will only be dealing with Jeremy and the Kasper Toyota store in the future. Thank you very much! More

I was recently in the market for a vehicle and my brother recommended that I go see Jeremy Fenton at Kasper Toyota in Sandusky. I have to say that buying a car for me is like having teeth pulled normally, b recommended that I go see Jeremy Fenton at Kasper Toyota in Sandusky. I have to say that buying a car for me is like having teeth pulled normally, but it was definitely not the case this time. Jeremy was absolutely a sigh of relief from what I am used to in my car buying experiences. Very courteous and treated me like I was part of his family. Very knowledgable and was really concerned with what I WANTED AND NEEDED, not what HE wanted to sell me. I definitely felt at ease with the process from the moment I was greeted until the time I drove away in my new(to me) vehicle. I will tell everyone I know about Jeremy and this dealership. Thank you so much! More

Kasper is the best dealership in our area. Mike was considerate and knowedgable on our vehicle. The lifetime warranty is outstanding and their service department is just wonderfull. Steve in finance considerate and knowedgable on our vehicle. The lifetime warranty is outstanding and their service department is just wonderfull. Steve in finance was so helpful and we got the best interest rate for our credit history. if you need a car and have issues with your credit ask for mike and steved. they really care and will help you. More

I've been looking for my dream car for quite some time ( Mercedes ) finally found it at Kasper Toyota. Had an amazing experience on the phone with Matt came in and Jeremy showed me my car and I fell in love Mercedes ) finally found it at Kasper Toyota. Had an amazing experience on the phone with Matt came in and Jeremy showed me my car and I fell in love. They got me in and out very efficiently with Steve doing the paperwork for me. And the absolute best part is I found the same car at a different dealership in the area but I went with kaspers because not only were they professional and kind but it was a better price and I got a FREE lifetime warranty! How could I not pass on that deal. Thank you all so much for your help! More

My hunsband and I were shopping around at a few dealerships we worked with so many different sales people I that only one nam name stuck and that wa of Mr. Brian Romell he was the the most knowled dealerships we worked with so many different sales people I that only one nam name stuck and that wa of Mr. Brian Romell he was the the most knowledgeable it was CRAZY how much he knew but I knew if I was gonna buy my sienna it was gonna be from him! I did get my car an more he showed me eveything there is to know about this vehice!! I recommend brian to all he will not disappoint you! More