Findlay Chevrolet

the sales guys were great and the reason that i purchased the vehicle from this them. they were honest and didnt pull any sales tricks! the vehicle from this them. they were honest and didnt pull any sales tricks! More

First of all Jose Tabares is one of the most incredible car salesperson I have ever had the pleasure of working with. Jose took me under his wing and showed me everything I needed to know about the Volt. A car salesperson I have ever had the pleasure of working with. Jose took me under his wing and showed me everything I needed to know about the Volt. After our test drive, in order to get me into exactly what I wanted, he even offered a low-mileage used Volt. In the end, they ran the numbers on both new and used and the new lease made more sense. This dealership is very customer focussed with NO pressure whatsoever. If I could make any suggestion for improvement it would be that they have the service staff necessary on Saturdays to support new car sales. I was unable to leave with my new vehicle due to the fact that all of the service advisors trained to do a new Volt delivery were gone at 1 p.m. on Saturday. Even though I did not get to pick up my vehicle until 4 p.m. the following Monday, it was still an overall amazing car buying experience. Mike did a great job during the delivery to ensure that I was fully aware of all the systems on the Volt and made sure that I left with no questions unanswered. What an AMAZING team Findlay has built! More

I enjoy doing business with Findlay Chevrolet because they treated customer right. Both George Herold & Ken Doyle did a super job in showing me the available inventory of the model I was looking for. T they treated customer right. Both George Herold & Ken Doyle did a super job in showing me the available inventory of the model I was looking for. They gave me a more than market price trade-in on my car. Mike Chance gave a very detail explanation of the car features during delivery. I strongly recommend people see these gentlemen for their vehicle needs. It pays to visit Findlay Chevrolet! More

I was told at a previous service that I needed a new battery. When I later returned with the paperwork proving the battery was under warranty I was inconvenienced by having to wait several hours while t battery. When I later returned with the paperwork proving the battery was under warranty I was inconvenienced by having to wait several hours while the battery was load tested. I feel that the service writer was trying to sell me a battery when if he checked my service records he would have seen that I purchased the battery at Findlay. He also recommended two other services that were not necessary: transmission service and brake fluid exchange. If he had checked my records he would have saw that my transmission was not due for service. I went to a reputable brake service shop and was told that brake fluid is not changed due to being discolored, but on whether there is water in the fluid. They tested my brake fluid and it did not need to be changed. I am starting to lose faith in Findlay's service department since Ryan Wolff left. I have been deceived and am losing trust in your service department. No one bothered to respond to my last negative review, so I am not confident anyone will follow up on this bad review. I was very upset after my last service. When I returned home engine oil was leaking on my driveway due to a careless service tech. They did not divert the used oil and it puddled on my skid plate. My driveway is at an angle and when I parked my truck, the used oil made a mess on the driveway. I was worried that there was a greater problem and returned to the dealer to be told that the tech caused the mess. My driveway now has oil stains that will not go away. I have had several years of VERY GOOD service at Findlay, but am starting to consider other options due to a lack of trust and confidence. If no one contacts me it will make my decision easy. More

Overall the experience was Outstanding. From Heather in service to Brian in sales, then to Mike in delivery every step was handled with a high level of professionalism and care. I have never felt so app service to Brian in sales, then to Mike in delivery every step was handled with a high level of professionalism and care. I have never felt so appreciated and respected during the process of buying a car. They were mindful of my time and addressed "ALL" of my concerns. I would recommend this dealer to anyone looking for a Chevy. Hands down they are the best in Nevada. Great Team!!!! More

I literally came in for an oil change in my truck. After talking to Heather in service about my old truck, she suggested since I am single, and that my truck is getting old, that I may want to talk to Brian talking to Heather in service about my old truck, she suggested since I am single, and that my truck is getting old, that I may want to talk to Brian about my vehicle needs. Brian and I visited a bit and decided that yes it was indeed time for me to trade my old truck in for a much more economical car. Not only was this a wonderful decision made with my needs in mind but everyone I interacted with was pleasant, courteous and utmost in professional. I feel I have found a lifetime relationship with a dealership. I am very impressed with how everyone I see treats me with respect and is truly helpful with anything I need. More

I could not be happier with my car buying experience at Findlay Chevrolet. Nathan was extremely friendly and knowledgeable. As a single woman who doesn't know a lot about cars I dread the idea of the whole Findlay Chevrolet. Nathan was extremely friendly and knowledgeable. As a single woman who doesn't know a lot about cars I dread the idea of the whole experience but Nathan and the Findlay team took all the stress out and made it fun. They genuinely care about your needs and getting you what you want. The exact color and model I wanted was not available on their lot at that time but Nathan immediately found one close by and arranged for it to be brought right over. Geoff thoroughly explained all the finance paperwork and all the options available without being pushy with the add ons. When my new car was ready to go Mike thoroughly explained all the details and helped me get familiar and comfortable with all my cars features. I would like to thank everyone for making my car buying experience so easy and enjoyable. More

Newell helped my husband and I with trading in a vehicle and purchasing a new 2014 Sonic. This is the second vehicle we have purchased from him and would recommend him. Newell is very helpful and nice and m and purchasing a new 2014 Sonic. This is the second vehicle we have purchased from him and would recommend him. Newell is very helpful and nice and makes the process so easy. We started the process over the phone and by the time we came in we spent less than an 90 minutes at the dealership. It was quick and easy. More

I had only had my 2012 Chevy Captiva for 5 months and of course the first trip from Utah to Vegas I get a check engine light. I had onStar diagnose and said it was okay to drive but take it for service. We course the first trip from Utah to Vegas I get a check engine light. I had onStar diagnose and said it was okay to drive but take it for service. We went to Findlay Chevrolet because the ratings were good. They were so good to us knowing we were on vacation and had no other vehicle they got right to work. The problem turned out to be fairly big and time consuming they did an excellent job and did it in only 2 days pretty good considering they had to figure out the problem and tear apart the whole engine to fix it. Nick Manning was so nice and did and excellent repair for us. I would highly recommend using them for any service you need. Mindy Bona More

Everyone involved from the Service team, Brian in the Vehicle Exchange Program, and all the way up to the General Manager, went out of their way to make my experience one that I will never forget. Vehicle Exchange Program, and all the way up to the General Manager, went out of their way to make my experience one that I will never forget. More