Findlay Chevrolet

Being a female, not knowing alot about cars and how much things should cost... I feel that I can go to Billy Chang and ask him for advice, and he will tell me exactly what needs to be serviced on my car, an things should cost... I feel that I can go to Billy Chang and ask him for advice, and he will tell me exactly what needs to be serviced on my car, and how long it will take. Mr. Chang is so thorough and honest. I never feel ripped off or ignored, like most places I have been in the past. I always leave Findlay Chevrolet feeling a sense of "family". Sounds cheesey, but it's so true. Awesome Team! More

Super friendly folks and super quick service. I was a traveler and needed the service work done quickly, but I feel I paid more in labor for the repair than I would have at my local dealer back home. traveler and needed the service work done quickly, but I feel I paid more in labor for the repair than I would have at my local dealer back home. More

My husband and I were looking for a second vehicle that would save on gas and be a good fit for our family. We had done our research and had narrowed it down to a Malibu, Toyota, and Accord. We had heard a would save on gas and be a good fit for our family. We had done our research and had narrowed it down to a Malibu, Toyota, and Accord. We had heard about Findlay Chevrolet and the great service they had. We decided one morning to go and take a drive in the Malibu. As soon as we arrived we were warmly greeted by Reuben Banks, we felt right at home the moment we walked in the door. We explained what we were looking for and the price range that we needed to stay in. Reuben took very good care of not only me and my husband, but played with the children as well. This place did not feel like the usual car dealership. It was laid back, no stress and they really cared about the family. I have bought three cars and hated going to the dealerships because of the sales people and haggling that was involved. From the beginning with Reuben Banks all the way to the end with the dreaded F&I man Mr. Marcus it was like buying a car from family, someone you could trust had your best interests in mind. Yes we bought a car and are very happy with it thanks to the men at Findlay Chevrolet. More

I just wanted to send a very large "THANK YOU!!" to Don Pagel and Jon Steinzor. These two guys are amazing!! We moved to Blue Diamond/Decatur area over a year ago. I have been taking our ' YOU!!" to Don Pagel and Jon Steinzor. These two guys are amazing!! We moved to Blue Diamond/Decatur area over a year ago. I have been taking our '08 H3 Hummer to the Cadillac dealership in the Auto Valley Mall. I didn't want to drive that far anymore and decided to try Findley Chevrolet…I'm so thankful I did! My first trip in I met Don Pagel. From the beginning he has been wonderful. He will always go out of his way to make sure all my needs (and concerns) have been addressed and/or fixed. Even when I was out of town, Don was only a phone call away, he calmed my nerves letting me know that the H3 will be okay for the drive back home (we had thermostat/over heating issues). Jon Steinzor is the only person who has been fixing/repairing our H3 and I wouldn't want anyone else. Which brings me to today in writing this review…..I CAN NOT "THANK YOU" ENOUGH FOR DON PAGEL AND JON STEINZOR!!! I was pulling out of my driveway when I noticed my parking brake sensor light still on. The parking brake would not release. I called Don immediately, since it was a Saturday at noon and because I didn't know if I needed to have it towed to the dealership for them to have a look at it. Don tried to rely how to manually unlock it, but my husband and myself are not mechanically savvy. So he stated "We'll be right over". Within 20 minutes, Don and Jon pulled in front of my house. Jon was able to manually release the parking brake and determine what was happening. So now I'm scheduled for next Friday to have it repaired, but in the meantime I'm so thankful we are able to drive it until then. We just have to be careful not to lock the brake (cautious habit of ours). Again, I can not express how grateful I am to have these two guys go out of their way to help us out. It was above and beyond anything that has ever happened to me, THANK YOU! If you ever need your vehicle serviced, the BEST place to go is Findley Chevrolet. Ask for Don Pagel and make sure Jon Steinzor is your technician. More

I have never dealt with such a friendly and professional dealership ever before. Thank you so very much Mike C. and Matt M. for such a great experience. dealership ever before. Thank you so very much Mike C. and Matt M. for such a great experience. More

I was very pleased with the staff and service I received buying my new car. They were friendly, informative and very professional during my selection and purchase. buying my new car. They were friendly, informative and very professional during my selection and purchase. More

Very happy with the costumer service we received, no complaints at all, very happy. The truck is very nice. Everyone we talked with treated us respectfully. complaints at all, very happy. The truck is very nice. Everyone we talked with treated us respectfully. More

We had just gone to the Costco web site to research their recommended Chevrolet dealership, when we got a call from Mr. Mark Olson about the car we were considering. He quickly sent us information on a car recommended Chevrolet dealership, when we got a call from Mr. Mark Olson about the car we were considering. He quickly sent us information on a car that was in stock. An appointment was set up for the next day, and we saw, discussed, and ultimately purchased the car. We were pleased with the friendly service we received and the final price at which we arrived. Everyone at the dealership was accomodating and they answered fully any question we asked. We were also pleased with the pre-delivery briefing given to us by Mike Chance. ... Enjoyed the coffee choices!!! Chet and Joanna More

Very pleasant car purchasing experience. Will come back Very pleasant car purchasing experience. Will come back if I need another vehicle. The no pressure and "people passing" (salesperson to someone else, Very pleasant car purchasing experience. Will come back if I need another vehicle. The no pressure and "people passing" (salesperson to someone else, to the next someone) made it an enjoyable experience. More

This is my second purchase made at Findlay Chevrolet, and I will say once again that they have a customer for life in me. I received an email in regard to the vehicle exchange program, and after speaking on I will say once again that they have a customer for life in me. I received an email in regard to the vehicle exchange program, and after speaking on the phone and receiving information about it from JT, I came in to start the process. Brian was my main sales person through the process, and to say he was friendly and kept me in the loop the entire time wouldn't do him justice. Once the sales process was complete, Mike offered a little fun while we did the setup and send off, and away I drove in my new car. Once again, a huge thank you to the entire staff at Findlay, keep up the great work. More