Findlay Chevrolet

Yea! Carlos! I came into the service department on April 21st to get my 2008 Saturn Vue (Ruby) an oil change and fuel induction service done. I was greeted with a I came into the service department on April 21st to get my 2008 Saturn Vue (Ruby) an oil change and fuel induction service done. I was greeted with a smile by Carlos Aquino who then proceeded to get Ruby right into the system. I always wait in the lobby when I have work done. Shortly, Carlos came and gave me an update on Ruby and brought with him an extended warranty (Select) brochure that he thought I might be interested in - and he was right! When I asked him for a copy of the full contract (I like to read the "fine print"), he immediately got it. When the work was done on Ruby, Carlos came to the lobby to tell me - and I had several questions/concerns about the warranty plan. Carlos was able to answer all my questions/concerns. I felt so secure in his knowledge of the plan that I, indeed, purchased it. I was really impressed by Carlos - from the moment he greeted me to the time I drove Ruby out of the service department. He was not only friendly and courteous, he was very patient with me - especially when I was quizzing him on the warranty plan. I've always been treated well by the folks in the Service Department but this was an exceptionally pleasant visit. Please let Carlos know how much I appreciate his supurb customer service. He made this visit a real pleasure! Sandy More

In for service, out with a new car! I brought my car in for service on Friday, April 18, 2014. Much to my dismay, my car needed more work than I had expected. I have always worked with N I brought my car in for service on Friday, April 18, 2014. Much to my dismay, my car needed more work than I had expected. I have always worked with Nick Lautenbach when it came with servicing my car. He has been amazing over the years trying to find out what was wrong with my car at different times. This time, he suggested I might consider a new car. I ended up talking with Brian Savinda. Although he's a Pittsburgh Steeler fan and I'm a Green Bay Packer fan, we managed to work well together. I told him I had my heart set on a Chevy Cruze, because I had driven it as a rental while my car was serviced. He suggested a Chevy Sonic. We took the Sonic for a test drive, and I enjoyed it. But my heart was still with the Cruze. Brian S. willingly let me take it for a test drive, too. Much to my surprise, Brian was right - I fell in love with the Sonic. Even bought it in RED! What totally sold me was that there was NO PRESSURE! The last time I bought a car, I felt pressured into the purchase. I woke up the next day regretting that decision. NOT THIS TIME! I woke up Saturday morning thrilled with my decision. Thanks to the team that worked with me and will continue to work with me for anything in the future. Cathy Peters More

New Chevy Pick up I was in the market for a new vehicle, Mark and Mike made my buying experience very easy. Their knowledge of the product was second to none. The ent I was in the market for a new vehicle, Mark and Mike made my buying experience very easy. Their knowledge of the product was second to none. The entire dealership was first class all the way. I would recommend this dealership to anyone. More

Bought 2013 and 2014 Equinox from Matt Masluk We bought our first 2013 Equinox from Matt. When we decided to purchase a second one, we did not hesitate to contact Matt once again. We have enjoye We bought our first 2013 Equinox from Matt. When we decided to purchase a second one, we did not hesitate to contact Matt once again. We have enjoyed dealing with him for both purchases. He is very knowledgeable with the product and always stays in contact with you throughout the buying and ordering experience. We are very pleased with the service we have received. We also had contact with Daniel and Kevin and are pleased with their service as well. Thank you all! More

Amazing Guest Service! This was my first experience with Findlay Chevrolet and it was full of great experiences! As I pulled up for a routine oil change, there was a service This was my first experience with Findlay Chevrolet and it was full of great experiences! As I pulled up for a routine oil change, there was a service associate (Carlos Aquino) there to greet me with a smile and a warm welcome. He was quick and efficient in putting my car and me in their system to get me started. After giving him my keys he gave me a tour of the area showing me the accessories store, show room and waiting room (with a free multi coffee option maker, soda machine and internet computer use!). Not only was the oil change done in a timely manor but they also washed the outside of my car, gave me a full inspection and helped remove left over adhesive from a sticker on my window. Working in the service industry I cannot emphasize the great service that Carlos provided. I want to personally thank Carlos and the Findlay Chevrolet service team. It's 1 thing to have great sales workers selling a car, but it's even greater to have a great service team to provide amazing guest service to create repeat customers! -Bryan W. More

Recent Findlay Chevrolet Visit My recent visit to Findlay Chevrolet was a great experience. Not only did I get the exact make and model Chevrolet that I wanted, but I got a very goo My recent visit to Findlay Chevrolet was a great experience. Not only did I get the exact make and model Chevrolet that I wanted, but I got a very good deal on my trade in as well. More

Go Steelers! Brian came highly recommended to me by a personal friend. I was very apprehensive about purchasing a new car but after working with Brian he assured Brian came highly recommended to me by a personal friend. I was very apprehensive about purchasing a new car but after working with Brian he assured me that it would be a good experience. He spent a lot of time with me and was so kind. You are so lucky to have Brian at your location and hope to continue doing business with you. Always a Chevy Girl. More

Professionalism I requested a ride home and the service provided by your driver was exceptional. Mr. Tom Klaumenzer who drove me home made my day, we shared stories I requested a ride home and the service provided by your driver was exceptional. Mr. Tom Klaumenzer who drove me home made my day, we shared stories and visited memory lane. In conversation I mentioned I had had a triple by-pass, on arrival at my destination Tom made certain I used the foot step when exiting the van. This small gesture went a long way and it is obvious Tom likes his job and listens to what is being said. I applaud your recruiting department for hiring Tom. It has been a pleasure to work with Mr. Billy Chang, a professional in every sense of the word. During the past 3 years I have had some concerns with the Saturn and Billy has been there to answer all my questions regarding the repairs and upkeep of my car. I look forward to working with Billy as my designated advisor in the future, his customer service skills are outstanding. More

Frank Max, & Mark were very helpful and informative when I recently bought my new 2014 Equinox. they made this important choice so much easier for me. I want to give them a big Thank You. I also want t when I recently bought my new 2014 Equinox. they made this important choice so much easier for me. I want to give them a big Thank You. I also want to thank Mike for getting my onstar set up and showing me how to use every thing . I will be sending all my friends and family to Findlay Chevrolet. Be sure to ask for Max Frank Mark or Mike. More

Excellent! Loved buying my car from Findlay Chevrolet. Doug Fleming great and he set me up with David or the sale. No pressure and they worked with me to get m Loved buying my car from Findlay Chevrolet. Doug Fleming great and he set me up with David or the sale. No pressure and they worked with me to get my payments where they needed to be. I love my car! More