Fields Motorcars
Lakeland, FL
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601 Reviews of Fields Motorcars
Very professional Dustin Bailey was very professional. He did more listening and less selling. He and his associate Damon Trueman delivered the car to my house. Took t Dustin Bailey was very professional. He did more listening and less selling. He and his associate Damon Trueman delivered the car to my house. Took there time and went over all the information regarding the car. I would highly recommend your dealership ! More
Thorough and thoughtful... I took my 2001 wagon in for a Service A. Service discovered a collapsing transmission mount and proceeded to fix it immediately!! Bagels excellent... I took my 2001 wagon in for a Service A. Service discovered a collapsing transmission mount and proceeded to fix it immediately!! Bagels excellent.......Thanks. More
Professionalism was great. No pressure. I appreciated the no pressure. I also appreciated the quickness in processing my loan and paperwork. Throughout the entire transaction, I was made t I appreciated the no pressure. I also appreciated the quickness in processing my loan and paperwork. Throughout the entire transaction, I was made to feel as though I was the only, and most important, customer. More
Just Amazing.. From the moment I walked on the lot,I looked at a few cars and they just want to make you happy,They are not pushing you to buy something.I was in ama From the moment I walked on the lot,I looked at a few cars and they just want to make you happy,They are not pushing you to buy something.I was in amazement,I left came back and they had the car for me and I love it! I will never go any where else to buy a car but there! More
Great experience! My husband took my CLA250 in for an issue wth the sunroof. Within hours of dropping it off, Fields called to let me know it was ready. My husband took my CLA250 in for an issue wth the sunroof. Within hours of dropping it off, Fields called to let me know it was ready. More
Overall great experience My husband and I have been considering the GLE 300d for a couple months, but have been car shopping for almost 6 months comparing a multitude of diffe My husband and I have been considering the GLE 300d for a couple months, but have been car shopping for almost 6 months comparing a multitude of different makes. My mother was the one who recommended fields to me. She went just to test drive one of their vehicles and was impressed with the way they do business. When my husband and I drove up we were very impressed with the selection they offered (best out of all the central Florida Mercedes dealers in my opinion) and the cleanliness of the grounds. We looked around the lot for a couple minutes and were not interrupted by a salesperson. We went inside and asked to test drive the GLE 300d they had and by luck we got Chris Hyland. We test drove the car without any pressure, afterwards we asked to have our car assessed for trade in, it only took them around 5 minutes. We came in late and the entire staff they needed stayed back to help us. We walked out with what we felt comfortable with and Chris went above and beyond to make sure we left happy. We will be referring all of our friends and family to the Fields Dealerships and will be buying our cars from them for a long time. More
Second Service Service Pick-up and Delivery (95 miles in one direction) flawless and on time. Car clean when it left and clean when it returned. The drivers compli Service Pick-up and Delivery (95 miles in one direction) flawless and on time. Car clean when it left and clean when it returned. The drivers compliment the service. Request the IT people changed my name on this report from ALAN RICHARD to Alan Haydt (Richard is my middle name). Thank You More
Process My salesman Tim understood my desire for speedy purchase process and made that happen at an attractive price w/o the usual games. Fields will be a ple My salesman Tim understood my desire for speedy purchase process and made that happen at an attractive price w/o the usual games. Fields will be a pleasure to deal with as it was for my BMW purchase some years back. More
Salemen Provides First-Rate Purchase Experience I recently purchased a CLA from Dustin Bailey. From the moment he first met my wife and I in the car lot, he was both personable and informative. His I recently purchased a CLA from Dustin Bailey. From the moment he first met my wife and I in the car lot, he was both personable and informative. His approached transcended the requisite sales approach as he truly listened and sought to understand our interests and needs. As we walked through the lot considering possible purchases, Dustin clearly displayed his vast knowledge of the various automobiles. He was not assertive, but rather patient and affirming in his approach. He was patient and provided us as much time as we needed in making a selection. To be quite frank, Dustin's professional demeanor provided confirmation that we needed to purchase from Fields. I scheduled the pick up of the car purchased on a Tuesday, subsequent to our Saturday meeting. Dustin had everything in order and the closing on the vehicle was quick and efficient. Following the purchase, Damon Trueman and Dustin both sat in the car with me while demonstrating all aspects related to technology. I must admit, not having a Mercedes since 2008, I found the updated technology a little daunting. Damon was slow and reassuring while masterfully demonstrating all components. Truly, I don't believe I have ever encountered such thorough service in making the purchase of a vehicle. I am glad to be back home with a Mercedes and look forward to a long-standing relationship with "Dustin & Company" at Fields Motorcars. Dr. Collins More
Incredible Customer Service My husband and I have been considering a new vehicle over the past few months and while we were on our way back from Orlando we decided to stop at the My husband and I have been considering a new vehicle over the past few months and while we were on our way back from Orlando we decided to stop at the Fields dealership on I-4, on a Sunday night after they had closed. While driving through the lot, I noticed two used vehicles that caught my eye. One for the color and the other for the price. I found Dustin's information online and I emailed him, inquiring about both vehicles. He responded immediately. My husband and I came up and drove one of the two and I fell in love. Dustin, Damon and Bill were professional, courteous and more than willing to work with our difficult schedules. They were ALWAYS readily available, including staying late while we fought traffic to get to them. Dustin and Damon drove my car to me in Sarasota, in the rain.....That's incredible service!!! Our experience with the Fields team was outstanding and better than any we've encountered with multiple dealerships in the past few months. We will be back to purchase again! Thank you!! More