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Fields Motorcars

Lakeland, FL

4.9
601 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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601 Reviews of Fields Motorcars

October 25, 2015

Very professional Dustin Bailey was very professional. He did more listening and less selling. He and his associate Damon Trueman delivered the car to my house. Took t More

by Rob1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Trueman, Dustin Bailey
Nov 05, 2015 -

Fields Motorcars responded

Thank you, we're proud to have an outstanding team who are dedicated to ensuring only the highest level of customer service. If there is any way we may further enhance the quality of your ownership experience, please let me know. Kind Regards, Gary Gordon, General Manager.

October 24, 2015

Thorough and thoughtful... I took my 2001 wagon in for a Service A. Service discovered a collapsing transmission mount and proceeded to fix it immediately!! Bagels excellent... More

by NKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos San Martin
Nov 05, 2015 -

Fields Motorcars responded

That's good to hear! I'm also delighted you're enjoying some of the complimentary amenities that come with your ownership with us. If there is any way we may further elevate your ownership, please let me know. Kind Regards, Gary Gordon, General Manager.

October 23, 2015

Professionalism was great. No pressure. I appreciated the no pressure. I also appreciated the quickness in processing my loan and paperwork. Throughout the entire transaction, I was made t More

by Daddio/Steve123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom H.?, Bill Metheney
Nov 05, 2015 -

Fields Motorcars responded

Glad we could help! We're pleased and grateful that we were able to exceed your expectations. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Gary Gordon, General Manager.

October 20, 2015

Just Amazing.. From the moment I walked on the lot,I looked at a few cars and they just want to make you happy,They are not pushing you to buy something.I was in ama More

by Tom Jernigan-Sales Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Sales Man was,Tom Jernigan!, Mike Kuschmeider
Nov 05, 2015 -

Fields Motorcars responded

We certainly appreciate your review and your business! If there is anything else we can do to elevate your experience with us, please don't hesitate to ask. Sincerely, Gary Gordon, General Manager.

October 19, 2015

Great experience! My husband took my CLA250 in for an issue wth the sunroof. Within hours of dropping it off, Fields called to let me know it was ready. More

by Leahw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schreck
Nov 04, 2015 -

Fields Motorcars responded

Glad we could help! If there is anything further we may do to enhance the quality of your ownership, please let me know. Warm Regards, Gary Gordon, General Manager.

October 19, 2015

Overall great experience My husband and I have been considering the GLE 300d for a couple months, but have been car shopping for almost 6 months comparing a multitude of diffe More

by raimsliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hyland
Nov 04, 2015 -

Fields Motorcars responded

Thank you, and congratulations on you purchase! We're pleased that you enjoyed your experience! If there is anything else we can do to elevate your ownership experience, please don't hesitate to ask. Thank you for making Fields Motorcars your automotive choice. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Gary Gordon, General Manager.

October 19, 2015

Second Service Service Pick-up and Delivery (95 miles in one direction) flawless and on time. Car clean when it left and clean when it returned. The drivers compli More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard & Justin, Chris Hyland
Nov 05, 2015 -

Fields Motorcars responded

A "flawless" experience is our constant goal. It is our pleasure to serve your automotive needs. Thank you for choosing Fields Motorcars! Best Regards, Gary Gordon, General Manager.

October 19, 2015

Process My salesman Tim understood my desire for speedy purchase process and made that happen at an attractive price w/o the usual games. Fields will be a ple More

by cliffo3133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Nov 05, 2015 -

Fields Motorcars responded

Thank you! We're pleased that you enjoyed your experience! Please feel free to enjoy our complimentary food, beverages and other amenities we provide to all of our customers as our way of showing our appreciation for your business. If there is any way I can elevate your ownership experience, I would be delighted to help. Best regards, Gary Gordon, General Manager.

October 11, 2015

Salemen Provides First-Rate Purchase Experience I recently purchased a CLA from Dustin Bailey. From the moment he first met my wife and I in the car lot, he was both personable and informative. His More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Trueman, Dustin Bailey
Oct 13, 2015 -

Fields Motorcars responded

Congratulations on your new Mercedes-Benz CLA and thank you for your business, it's our pleasure to serve your automotive needs! I will be delighted to pass along your pleasant feedback regarding your experience with Dustin, Damon and our team along. I'm delighted to hear you had such a wonderful experience with us. The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience further. Thank you for choosing Fields Motorcars. Best Regards, Gary Gordon, General Manager.

October 03, 2015

Incredible Customer Service My husband and I have been considering a new vehicle over the past few months and while we were on our way back from Orlando we decided to stop at the More

by dmccarthyhale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Trueman, Bill Metheney, Dustin Bailey
Oct 13, 2015 -

Fields Motorcars responded

Congratulations to both you and your husband on you new vehicle! I'm delighted that we were able to exceed your expectations and provide you with an amazing experience. If there is anything further we may do to better serve your automotive needs, please let me know. We are happy to have you as a part of the Fields' family and I will make sure to pass along your positive assessments to Dustin, Bill, Damon and our team. Thank you for your pleasant remarks and for your business. Warmest Regards, Gary Gordon, General Manager.

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