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Fields Motorcars

Lakeland, FL

4.9
601 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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601 Reviews of Fields Motorcars

November 07, 2015

qiality of service very profestional, the work wa I was ds done in a timely matter.their was snacks available, the people were very curtious. I wbas direct to a sales More

by benz lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
justin callahan
Nov 10, 2015 -

Fields Motorcars responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Gary Gordon, General Manager.

November 06, 2015

Forgot to change my clock Everything went well. I had specifically asked to have my clock changed to Daylight Savings Time, and it was not changed, I had to go back and request More

by Tldagr8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos is working for Bartow Ford now., Dustin Bailey
Nov 10, 2015 -

Fields Motorcars responded

Thank you for your positive comments and I am pleased that you had a good experience with us overall. However, I apologize for the inconveniences that you encountered during your visit. Please don’t hesitate to contact me to share more information and I will do my best to rectify the situation. Kind Regards, Gary Gordon, General Manager.

November 06, 2015

Attentive; Courteous "Upscale" attention to coincide with the vehicle brand; MB is well represented. Courteous, prompt, accurate estimates of time and cost of service comp More

by robkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Prado
Nov 10, 2015 -

Fields Motorcars responded

I appreciate your positive feedback about our dealership, robkat. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Gary Gordon, General Manager.

November 05, 2015

New vehicle delivery Having delt with Fields BMW for over 10 yrs we found the MB dealership fantastic! Easy from start to finish, beautiful dearship friendly staff great s More

by marshaltom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Swackhammer my sales consultant from the BMW Store & Damon Trueman., Rolando "ROLO" Rosado
Nov 10, 2015 -

Fields Motorcars responded

Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Gary Gordon, General Manager.

November 03, 2015

Alex is great! I have never had a problem with the service I receive from Fields. Alexandra has taken care of me the last 2 times my car has been service and she is More

by Slingshottie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
You need to update your list of service advisers. Alexandra assisted me
Nov 05, 2015 -

Fields Motorcars responded

Thank you, that's wonderful news! I will be sure to give Alex a pat on the back and share your kind words with our team. If there is anything else we can do to enhance the quality of your ownership experience, please let me know. Sincerely, Gary Gordon, General Manager.

November 03, 2015

From an OTR Truck Driver Thank You Shopping for a car is difficult when you are on the road in a different state each morning especially if you are over 3000 miles away when you find th More

by TruckerRobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bailey
Nov 05, 2015 -

Fields Motorcars responded

You're most welcome! I'm delighted we could make the experience great! Thank you for your high marks, your kind words and your business. If there is anything further we may do to better serve your automotive needs, please let me know - it's our pleasure! Kind Regards, Gary Gordon, General Manager.

November 03, 2015

Alex was Extremely Helpful Alex took care of the issues and was able to do so for significantly less money than she originally quoted. I greatly appreciate her help. More

by gators1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Prado
Nov 05, 2015 -

Fields Motorcars responded

That's great to hear and certainly what our team strives for with each visit! If there is any way we may further improve your experience with us, please don't hesitate to ask. Thank you for being a valued customer. Kind Regards, Gary Gordon, General Manager.

November 02, 2015

Stress free and Professional I have been driving Mercedes for many years now and I have purchased a number of cars in that time. Dustin's professional, informed, and courteous man More

by Stress Free
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bailey
Nov 05, 2015 -

Fields Motorcars responded

That's wonderful to hear! I will be sure to share your great feedback about your experience with Dustin and our team. I'm happy we could make your experience "stress free," it's certainly what we strive for! If there is any way we may further enhance the quality of your ownership, please let me know. Kind Regards, Gary Gordon, General Manager.

October 29, 2015

Purchased pre-owned Cadillac DTS After searching for a week or more for a quality, used Cadillac DTS, we settled on looking at Fields Motorcars in Lakeland. We liked the fact Fields M More

by Kent & Beccy W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Metheney, Dustin Bailey
Nov 05, 2015 -

Fields Motorcars responded

Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership. We truly appreciate your business and we welcome you to the Fields family. If there is anything that we can do to better serve you in the future, please do not hesitate to contact me. Best Regards, Gary Gordon, General Manager.

October 27, 2015

Service and Repair Fields Motors has been one of the best service dealerships that I have had the pleasure to use for maintenance of my Benz. The service advisor, Jeff More

by alton123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Service Advisor
Nov 05, 2015 -

Fields Motorcars responded

Thank you for your kind words, alton123! We definitely appreciate your excellent feedback. Next time you stop by for your free car wash, please stop by my office to say, "hi," and let me know if there is anything else I might be able to do to elevate your experience with us. Sincerely, Gary Gordon, General Manager.

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