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Fields Motorcars

Lakeland, FL

4.9
601 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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601 Reviews of Fields Motorcars

November 14, 2015

excellent and prompt service EXCELLENT service. Car returned in better shape They picked up the car and kept me informed of the issue and the cost. It was excellent More

by gall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schreck
Nov 20, 2015 -

Fields Motorcars responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Gary Gordon, General Manager.

November 14, 2015

Miriam I have always received good service, and friendly atmosphere. The service has been great and in short time. I recommend to my friends the efficiency More

by Miriam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
Nov 20, 2015 -

Fields Motorcars responded

Thank you for taking the time to review your experience with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Gary Gordon, General Manager.

November 14, 2015

Best Car Buying Experience Best car buying experience. Ever. Thankful for Don & the sales manager at Fields Mercedes. Great customer service and attention to detail. Will return More

by Devonyscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Josey
Nov 20, 2015 -

Fields Motorcars responded

It brings me a lot of pride and joy to hear that you’re an avid fan our dealership. We appreciate your business, your loyalty and your trust. Please don’t hesitate to contact us if there is anything we can help you with moving forward. It’s our pleasure to serve you. Kind Regards, Gary Gordon, General Manager.

November 14, 2015

Buying a car Mr. Ron was very thorough he sat in the car with me for over a hour explaining all the details and showing me how things worked. He was very patient a More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Bill Metheney, Ron Bigler
Nov 20, 2015 -

Fields Motorcars responded

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Gary Gordon, General Manager.

November 13, 2015

20,000 mile service The service was thorough and my adviser made me feel like an important customer .My advisor Jeff Perard was friendly and attentive and made every effo More

by Tommy4923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
Nov 20, 2015 -

Fields Motorcars responded

Thank you for taking the time to review your experience with us. We will let Jeff know that you were pleased with his service. We are always delighted to serve your automotive needs. Best Regards, Gary Gordon, General Manager.

November 12, 2015

Excellent prompt service I came into the dealership for a transmission noise I kept hearing. The service adviser, Alex, was extremely pleasant to del with and Ralph, the Servi More

by Minickel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex did an excellent job.
Nov 20, 2015 -

Fields Motorcars responded

We would like to thank you for taking the time to provide us with your feedback. We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Gary Gordon, General Manager.

November 12, 2015

Top Notch Experience! From the service department to the sales team, I had an exceptional experience at the Mercedes Dealership in Lakeland. They went above and beyond to m More

by Jackson403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bailey
Nov 20, 2015 -

Fields Motorcars responded

Thank you for taking the time to give us your feedback about your experience at our dealership. I’m glad that you found your visit to be "exceptional." If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Gary Gordon, General Manager.

November 11, 2015

Great service. Glad I was able to has my car service on a Saturday, and it didn't take all day Will definitely do Saturday service again so I won't have to take off More

by Mbc300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
Nov 20, 2015 -

Fields Motorcars responded

Thank you so much for your kind comments. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Gary Gordon, General Manager.

November 09, 2015

Very easy & friendly The process was the easiest & quickest we have every dealt with. In addition everyone was very friendly & accommodating. We will probably return in th More

by JMcCormick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Jernigan
Nov 10, 2015 -

Fields Motorcars responded

Thank you for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Gary Gordon, General Manager.

November 08, 2015

I am so thankful for considerate and thorough service!! The last time I was there I was in and out in about an hour and a half. Therefore my entire day was not tied up. Alexandra did a wonderful job of gett More

by Camilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra
Nov 10, 2015 -

Fields Motorcars responded

Thank you for taking the time to review your experience with us. We will let Alexandra know that you were pleased with her service. We are always delighted to serve your automotive needs. Best Regards, Gary Gordon, General Manager.

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