Fields Motorcars

Mercedes Experience Great Auto experience. Extremely knowledgeable about all facets of Mercedes. From Gary Gordon in Management to Chris Hyland in sales, everything was a Great Auto experience. Extremely knowledgeable about all facets of Mercedes. From Gary Gordon in Management to Chris Hyland in sales, everything was a smooth and seamless transaction. More

Lease car Leased a Mercedes-Benz 2016 SLK Convertible and treated in a 2013 Lexus IS 250C convertable. Lexus is no longer producing the Lexus convertible in 20 Leased a Mercedes-Benz 2016 SLK Convertible and treated in a 2013 Lexus IS 250C convertable. Lexus is no longer producing the Lexus convertible in 2016. More

Purchase of 2015 Dodge Journey Thanks for the help with our purchase. We bought this used vehicle sight unseen online and drove 100 miles to get it. Exactly as described!! Although Thanks for the help with our purchase. We bought this used vehicle sight unseen online and drove 100 miles to get it. Exactly as described!! Although there were a couple minor hiccups, Dave Roysden was straight up and good to deal with, and has promised to compensate us for a missing key transmitter (which we also ordered online) and is pursuing getting us a replacement floor mat for one that was missing. Unnoticed at time of delivery, someone forgot to put fuel in the vehicle, and on our trip home we had to pull off I-4 unexpectedly when the low fuel warning warned us of "impending danger". It must have been right because we put almost (18) gallons of fuel in a tank that's stated to hold only (20) gallons. Do these sound like serious problems? They're not! Show me someone that isn't making mistakes and I'll show you someone that isn't doing anything! What's important to remember here is the honesty and integrity with which they dealt and their willingness to correct these little issues....and you just can't put a price on that. Thanks again and Happy Holidays! Doug Fancher Venice, Florida More

Customer service, excellent! Quality of customer service seems to be on top of your list. Quality is conformance to requirements, which I have noticed you thrive on. I would not c Quality of customer service seems to be on top of your list. Quality is conformance to requirements, which I have noticed you thrive on. I would not change my designated Service Advisor, Jeff Perard, nor my Client Advisor, Tim Lowery for their excellent service rendered. More

Great Service We needed service on our motorhome that has a Mercedes Benz engine. We had made an appointment for early (8:00 a.m.) morning and were pleased to get We needed service on our motorhome that has a Mercedes Benz engine. We had made an appointment for early (8:00 a.m.) morning and were pleased to get out of the dealership by 10:00 a.m. with the vehicle part installed and the motorhome washed. Enjoyed the complimentary coffee and bagel since we couldn't get in the motorhome to get our own food. Thank you. More

Awesome I called early Monday morning needing a service on my wife's car. They let me bring it in immediately. I enjoyed refreshments in their customer lounge I called early Monday morning needing a service on my wife's car. They let me bring it in immediately. I enjoyed refreshments in their customer lounge while my car was being serviced. They were done in one and a half hours as they promised. It could not have been a better experience. More

Excellent service EVERY time! Service is always done with detail, on time and they always provide future service recommendations. Staff is awesome and very attentive. They meet the Service is always done with detail, on time and they always provide future service recommendations. Staff is awesome and very attentive. They meet the high standards of Mercedes-Benz. More

Great Service Jeff in the service department provided excellent and proficient service on my car. While my car was being repaired he insured I had a vehicle to get Jeff in the service department provided excellent and proficient service on my car. While my car was being repaired he insured I had a vehicle to get to work and called me in a timely manner when the repairs were completed. More

I'm happy with my purchase I am extremely happy with my car shopping experience . Ron was very professional and knowledgable . He made my car purchase go by smoothly. I would re I am extremely happy with my car shopping experience . Ron was very professional and knowledgable . He made my car purchase go by smoothly. I would recommend him to friends and family. More

ML 350 Seevice Fabulous! Justin did a great job! I am appreciative of his thoughtfulness and throughnrss Tegarding my service on this job! Overall job is an A+ :) Fabulous! Justin did a great job! I am appreciative of his thoughtfulness and throughnrss Tegarding my service on this job! Overall job is an A+ :) More