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Fields Motorcars

Lakeland, FL

4.9
601 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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601 Reviews of Fields Motorcars

January 21, 2016

Ron was great and financing was easy I bought a 2016 Sprinter from Ron and he did a great job with the entire process. I would highly recommend him . The financing portion was also easy More

by FLAJOHN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
Feb 19, 2016 -

Fields Motorcars responded

We would like to thank you for taking the time to provide us with your feedback. We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Gary Gordon, General Manager.

January 19, 2016

Excellent Service! Jeff in service has been the best. He really looks out after the customer. I travel to this dealer even though there is one closer because of the serv More

by RonM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in service.
Feb 19, 2016 -

Fields Motorcars responded

Thank you so much for your kind comments and for traveling the distance, RonM. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Gary Gordon, General Manager.

January 14, 2016

Excellent service writer jeff The only complaint is prices of sensors....this is why sprinters are losing customers to ford &ram on commercial vans.maintenance is to costly on ther More

by 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only person was jeff service writer.....excellent person
Jan 14, 2016 -

Fields Motorcars responded

Thank you for your review. I am glad to hear that overall your experience was positive. I am, however, disappointed to hear that the cost of sensors didn’t meet your expectations. We consistently strive to maintain the most competitive pricing with our parts and at your earliest convenience, I invite you to contact me to discuss more details on this matter, so that we may further ensure that all of your automotive needs are exceeded moving forward. Please feel free to reach out to me at (863) 688-8111, or, if you prefer via email at ggordon@fieldsauto.com. Thank you and I look forward to speaking with you. Sincerely, Gary Gordon, General Manager.

January 08, 2016

Maintenance The service was excellent, I was dropping my car off and I was not expecting to get a free rental! I was very nervous because I had to get back to wor More

by Providence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 12, 2016 -

Fields Motorcars responded

Thank you for taking the time to review your experience with us. I am glad to hear that you enjoyed your experience at our dealership, Providence. We hope to welcome you back in the near future for your complimentary car wash and to take advantage of our other complimentary amenities we provide to all of our customers as our way showing our appreciation for your business. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Gary Gordon, General Manager.

December 22, 2015

Excellent Very beautiful place, clean, very professional and friendly people plus they did over and beyond for me to be happy with my purchase. This is my fi More

by Alex123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl but don't know his last name he is Manager of Repair excellent person, Rolando "ROLO" Rosado, Don Josey
Dec 29, 2015 -

Fields Motorcars responded

Thank you for making us your automotive choice! I'm happy to hear you enjoyed our new showroom! Congratulations on your first car with us and welcome to the Fields family! I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Kind Regards, Gary Gordon, General Manager.

December 18, 2015

Saved the day when I broke down Jeff Perard, my assigned service advisor, went far above and beyond to make a bad experience (breakdown) into a pleasant experience. My hats off to Je More

by BOBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
Dec 29, 2015 -

Fields Motorcars responded

Thank you, we'll be sure to give Jeff a pat on the back for an excellent job, BOBC. It's certainly our pleasure to serve your automotive needs. Please don’t hesitate to contact us if there is anything we can help you with moving forward. We appreciate your business, your loyalty and your trust. Kind Regards, Gary Gordon, General Manager.

December 10, 2015

Awesome experience! Fantastic service all around. Dustin was the best, and everyone at the dealership accommodated us in whatever ways they could. I would highly recommen More

by Shannon9Charlie86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bailey
Dec 14, 2015 -

Fields Motorcars responded

Thank you, Shannon9Charlie86, for making us your automotive choice! I am glad to hear that you enjoyed your experience at our dealership and that you would recommend us. Thank you for your continued business and loyalty! As always, don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Gary Gordon, General Manager.

December 09, 2015

Excellent Review Excellent service all around Will use this service over and over again, although a bit pricey.I will highly recommend this to all our friends. Beauti More

by Calmis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
Dec 14, 2015 -

Fields Motorcars responded

Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit pleasant. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Gary Gordon, General Manager.

December 05, 2015

Awesome Great experience purchasing my vehicle. The salesperson was second to none!!! I would recommend Tim Lowry to all. Moreover this is not my first n More

by Jhalman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Dec 07, 2015 -

Fields Motorcars responded

Thank you for your positive comments, Jhalman, I am so glad to hear that you enjoyed your visit! If there is anything further we may do to help in the future, please feel free to reach out to me directly. It is our pleasure to serve your automotive needs. Best Regards, Gary Gordon, General Manager.

December 04, 2015

did not plan to buy, but glad we did !! Love our new GLE 350, moved up from a Lexus RX 350. Turns tighter, rides quieter and smoother.Great experience at the dealership, will go back again a More

by Ellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lowery, Rolando "ROLO" Rosado, Bill Metheney
Dec 07, 2015 -

Fields Motorcars responded

I am glad to hear that you enjoyed your experience at our dealership and that you would recommend us to friends. We hope to welcome you back in the near future for your complimentary car wash and/or to take advantage of our other complimentary amenities we provide to all of our customers as our way showing our appreciation for your business. Thank you for making Fields Motorcars your automotive choice. Sincerely, Gary Gordon, General Manager.

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