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Fields Motorcars

Lakeland, FL

4.9
601 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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601 Reviews of Fields Motorcars

February 04, 2016

Customer Service Dustin Bailey I have been to many places in the past year and a half looking for that perfect car. I was treated mostly with total lack of respect you should have f More

by Debih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bailey
Feb 19, 2016 -

Fields Motorcars responded

Thank you and what amazing news, Debih! I will be sure to pass your kind feedback along to Dustin and share your wonderful words with our team. If there is any way we may further elevate your experience with us, please let me know how we may help. Best Regards, Gary Gordon, General Manager.

February 01, 2016

Fantastic experience at Fields Motorcars I was completely blown away by my experience at Fields. Ron Bigler was sincere, forthright, very knowledgeable and made what can be a very stressful More

by Orlando buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
Feb 19, 2016 -

Fields Motorcars responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did that for you. If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Sincerely, Gary Gordon, General Manager.

February 01, 2016

Service work The service work was completed and was a great job. They came to pick my car up from my home and delivered it back to me. I was given a loaner to us More

by tsgb1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schreck
Feb 19, 2016 -

Fields Motorcars responded

I appreciate your positive feedback about our dealership, tsgb1029. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Gary Gordon, General Manager.

January 30, 2016

Expensive visit Having said that, Jeff was wonderful as usual. He let me know that our warranty ran out and that's on me. I had no idea when it would. Embarrassed to More

by JoAngle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
Feb 19, 2016 -

Fields Motorcars responded

Thank you for sharing your comments about your experience with us! We certainly appreciate your business. The pleasure is ours! If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Gary Gordon, General Manager.

January 28, 2016

Best car buying experience I have had Tim was a class act. He did everything he could to get us in the vehicle we wanted. He did not pressure us in any way. It was truly a great experience More

by Inspectionready
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Feb 19, 2016 -

Fields Motorcars responded

Thank you, Inspectionready, for giving us a perfect rating and for recommending our dealership to others. I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Take care! Kind Regards, Gary Gordon, General Manager.

January 28, 2016

Service Complaint I will not go back to Field service because the technician recommended rear brake pads and rotors and wheel alignment which I didn't need. More

by shsanti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Callahan
Feb 19, 2016 -

Fields Motorcars responded

I am very disappointed to hear that you found our service to be below your standards. We would like to know more about your specific encounter. Please contact me so that I may personally address your issues and resolve any outstanding matters to restore your faith in our dealership. You may reach me at (863) 688-8111 or via email at ggordon@fieldsauto.com. Thank you and I look forward to speaking with you. Kind Regards, Gary Gordon, General Manager.

January 27, 2016

Good experience Easy to deal with, kept informed-on what was needed as the price increased,willing to work on price of service. Answered all question in a friendly ma More

by Sans123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
Feb 19, 2016 -

Fields Motorcars responded

Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Gary Gordon, General Manager.

January 27, 2016

Awesome Friendly staff prompt service nice waiting area beautiful showroom nice selection of beautiful cars. Staff was honest about needed and not needed repa More

by Hot tub
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schreck, Ron Bigler
Feb 19, 2016 -

Fields Motorcars responded

Thank you for making us your automotive choice! I'm delighted you enjoyed some of our amenities. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Gary Gordon, General Manager.

January 26, 2016

Fantastic sales rep and service department Dustin was extremely helpful in working with me to order exactly the car i wanted, and kept me in the loop all the way until i slid into the driver's More

by Ron B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Dustin Bailey
Feb 19, 2016 -

Fields Motorcars responded

Thank you, Ron, for your kind comments and congratulations on your third vehicle with us! I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Gary Gordon, General Manager.

January 24, 2016

Very friendly and helpful They were very through and made sure the car was done correctly very friendly and was happy with the care my car was given am very satisfied More

by Trishadarcy@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schreck
Feb 19, 2016 -

Fields Motorcars responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Gary Gordon, General Manager.

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