Fields Motorcars
Lakeland, FL
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601 Reviews of Fields Motorcars
Customer Service Dustin Bailey I have been to many places in the past year and a half looking for that perfect car. I was treated mostly with total lack of respect you should have f I have been to many places in the past year and a half looking for that perfect car. I was treated mostly with total lack of respect you should have for any customer., I was extremely pleased with Dustin Bailey. He was efficient, courteous and most of all was respectful to me. I finally found the car I had been searching for, for so long, and he made it happen in less than 12 hours. Now it's mine and I had the most painless car-buying experience I've ever had. Thank you Justin!!! More
Fantastic experience at Fields Motorcars I was completely blown away by my experience at Fields. Ron Bigler was sincere, forthright, very knowledgeable and made what can be a very stressful I was completely blown away by my experience at Fields. Ron Bigler was sincere, forthright, very knowledgeable and made what can be a very stressful experience completely hassle-free. There was absolutely no pressure to purchase anything, no implicit threat that "the car might not be there when you return or any similar tactic commonly employed by salesman. I would strongly recommend him to anyone considering purchasing a vehicle. More
Service work The service work was completed and was a great job. They came to pick my car up from my home and delivered it back to me. I was given a loaner to us The service work was completed and was a great job. They came to pick my car up from my home and delivered it back to me. I was given a loaner to use while my vehicle was being repaired. It was a great experience. More
Expensive visit Having said that, Jeff was wonderful as usual. He let me know that our warranty ran out and that's on me. I had no idea when it would. Embarrassed to Having said that, Jeff was wonderful as usual. He let me know that our warranty ran out and that's on me. I had no idea when it would. Embarrassed to say that but the truth. Jeff went out of his way and referred a salesman that called me and we are hoping to rectify the "out of warranty" issue. He processed the work order quickly so that I didn't have to wait longer than necessary. The car is running great. Every time I come to Fields I am amazed at the professional courtesy and the staff itself. There isn't an unkind or uncaring person there. I am very pleased with Jeff. He knows we are lifers at Fields. VR, B. JoAnn Angle So again thank you for providing Fields and choosing the perfect people. More
Best car buying experience I have had Tim was a class act. He did everything he could to get us in the vehicle we wanted. He did not pressure us in any way. It was truly a great experience Tim was a class act. He did everything he could to get us in the vehicle we wanted. He did not pressure us in any way. It was truly a great experience. More
Service Complaint I will not go back to Field service because the technician recommended rear brake pads and rotors and wheel alignment which I didn't need. I will not go back to Field service because the technician recommended rear brake pads and rotors and wheel alignment which I didn't need. More
Good experience Easy to deal with, kept informed-on what was needed as the price increased,willing to work on price of service. Answered all question in a friendly ma Easy to deal with, kept informed-on what was needed as the price increased,willing to work on price of service. Answered all question in a friendly manner even when they were tough and sometime unfair . More
Awesome Friendly staff prompt service nice waiting area beautiful showroom nice selection of beautiful cars. Staff was honest about needed and not needed repa Friendly staff prompt service nice waiting area beautiful showroom nice selection of beautiful cars. Staff was honest about needed and not needed repairs. I felt good about the service provided More
Fantastic sales rep and service department Dustin was extremely helpful in working with me to order exactly the car i wanted, and kept me in the loop all the way until i slid into the driver's Dustin was extremely helpful in working with me to order exactly the car i wanted, and kept me in the loop all the way until i slid into the driver's seat. He helped me pick through the options and choose what i wanted, and did not offer any pressure at all to add any options i did not want. And as long as i'm entering a review of Fields Motorcar, I must also mention the outstanding service department and Jeff Perard who has goes all out to take care of you. Both of these men are the reason i have come back to Fields and Mercedes Benz for my third car in a row. More
Very friendly and helpful They were very through and made sure the car was done correctly very friendly and was happy with the care my car was given am very satisfied They were very through and made sure the car was done correctly very friendly and was happy with the care my car was given am very satisfied More