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Fields Motorcars

Lakeland, FL

4.9
601 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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601 Reviews of Fields Motorcars

April 24, 2018

Great Buying Experience, Ron is not only passionate and knowledgable about the commercial vehicles he sells but he goes out of his way to make sure your overall buying experie More

by B@M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
May 30, 2018 -

Fields Motorcars responded

We’re proud to have such a great Team, who are ready and willing to make your experience great. It pleases me to learn they achieved this goal on your recent visit. Thank you for sharing your assessment of Fields Motorcars. We look forward to serving your automotive needs in the future. With gratitude, Gary Gordon, General Manager.

April 23, 2018

Lack of communication / Horrible In my opinion, this dealership is one of the worst. I like working with people that are honest and can explain why/why not price is fair. I have 3- More

by Robert Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristian (Christian)
May 30, 2018 -

Fields Motorcars responded

.Mr. Smith, I apologize for any poor service you received at Fields Motorcars and would like to speak to you personally. After looking into our records, we cannot find anything in our system that matches your name and information. Thank you and I look forward to speaking with you and arriving at an amicable solution. Best regards, Gary M Gordon 863-688-8111

Jun 06, 2018 -

Robert Smith responded

Gary, Left you a voicemail today and sent you a message 5 days ago with no response. Same thing happened a month or so ago, where i had to call you because of no response to my email. When on the phone with you, you found my email. I asked you to remove me from your system because i was getting bombarded with emails, you said you would take care of it. . sounds like you have some gaps in your email system. . My name was in the system and I dealt with a few different folks at your site in regards to a C63 AMG S that you had in stock. If you like, I can post those emails on here too? Just don't want to give people false impressions as I am telling the truth here and have emails to back that up. I have nothing to lie about this situation and just wanted to give other folks my opinion and experience. Robert To: ggordon@fieldsauto.com Jun 1 at 7:05 AM Morning Gary Saw your response on dealer rating and hate to say this is not true. We spoke directly on the phone a few weeks ago about having my name removed from the system because i was getting these spam emails and still am by the way. I spoke with a few different folks at your dealership in regards to a blue C63 AMG S you had in stock. This just proves my response below. Robert

April 23, 2018

Excellent We had a great experience with FieldMotorcars. PJ Nunez was an exceptional salesman and made the whole process easy. We highly recommend buying a vehi More

by clodfelter87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

Our Team works hard to ensure our customers receive only the best experience. I’m thrilled they accomplished this on your recent visit. I will see to it that our Team continues to provide you with only the finest customer service in the future. We look forward to the opportunity to surpass your expectations. Respectfully, Gary Gordon, General Manager.

April 18, 2018

Exceptional Service! Had a wonderful experience working with PJ Nuñez at Fields Motorcars in Lakeland!! Went in looking for a deal and that's exactly what we got. PJ was e More

by G&M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

Reviews like yours are something our Team strives for on every visit. Thank you for letting us know our Team provided an enjoyable experience. If there is any way we may further display our commitment to excellence, please let me know how we may be of assistance. In appreciation, Gary Gordon, General Manager – Fields Motorcars.

April 16, 2018

Perfect service experience! P.J. Nunez Is the best! He took absolute great care of me from start to finish, he has earned my loyalty for all future business! More

by tap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

We truly appreciate you recognizing our Team’s hard work and dedication. Thank you for choosing Fields Motorcars. Please let us know if there is anything further we may do to enrich your forthcoming experiences with our Team. Fields Matters Because You Matter. Warm regards, Gary Gordon, General Manager.

April 05, 2018

Exceptional Service! Sales Associate PJ Nunez is the best! He is helpful, he is thorough and he is a pleasure to work with. He is not the stereotypical salesman that pus More

by Leigh D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

Thank you for your kind words about our Staff. We take all feedback seriously and I’m delighted to be able to share your kind words with our Team. Please don’t hesitate to make me aware of anything we may do to better the quality of service you receive in the future. Thank you for choosing Fields Auto Group. With sincere thanks, Gary Gordon, General Manager.

March 22, 2018

Awesome car buying experience Fields Mercedes andsales associate PJ Nunez made my purchase of a used certified Mercedes E300 an awesome experience. This is not easy since my experi More

by Omvhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

Thank you for reviewing your experience with our Staff here at Fields Motorcars. If there is anything further we may do to enrich your future experiences with us, please let me know. It is our delight to serve your automotive needs. All the best, Gary Gordon, General Manager – Fields Motorcars.

March 21, 2018

What buying a car should be: painless and hassle-free! Had a very pleasant experience working with P.J., who found the car I wanted, took me through all the necessary steps in a painless and hassle-free wa More

by superredmachine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

We appreciate your superb evaluation of your experience with our Team! Thank you for choosing Fields Motorcars. It is our goal to ensure you continue to receive only the highest quality experience in the future. Kind thanks, Gary Gordon, General Manager.

March 13, 2018

Excellent Customer Expereince I was looking for a custom build Sprinter 4x4. Ron was patience with me, even after several visits and test drives. I felt zero pressure, and I chan More

by Jon White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
May 30, 2018 -

Fields Motorcars responded

It's brilliant to read that you had an amazing experience here at Fields Motorcars! We strive to provide all of our customers with an experience like yours and we’ll be sure you continue to receive only the best experience on your future visits. If there is any way we may further provide you with superior customer service, please let me know. In appreciation, Gary Gordon, General Manager.

February 28, 2018

Wonderful experience buying our new work van. Thank you Ron for taking the extra time explaining the van to us. We bought exactly what our business needed. And thanks so much for taking the time t More

by Classic Flooring Designs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
May 30, 2018 -

Fields Motorcars responded

Thank you. I will positively communicate your generous assessment of your recent appointment to our Team. It is a great pleasure doing business with you and we look forward to the opportunity to serve you in the future. Best regards, Gary Gordon, General Manager – Fields Motorcars.

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