Fields Motorcars
Lakeland, FL
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601 Reviews of Fields Motorcars
Looking for true professionalism? Ron Bigler is your Man!! As a Commercial Truck Customer, customer service and professionalism are qualities that I look for in a person. Ron has it buy the bucket loads. What As a Commercial Truck Customer, customer service and professionalism are qualities that I look for in a person. Ron has it buy the bucket loads. What an experience!!! He called me back immediately, (even though he was at the dentist office). He called me during and after normal hours, and even met me on Saturday which was his day off to personally close the deal. He is what I would call a “Dedicated Commercial Specialist”. If you want your Commercial Truck buying experience to be an exceptional one, Call Ron Bigler. You will not be disappointed, I promise you. Brett Hyde The Hyde Group LLC Construction Specialists. More
Great truck buying experience. Ron Bigler was great! We recently purchased a new Mercedes Metris. Ron really knows his stuff when it comes to commercial trucks. My purchase exper Ron Bigler was great! We recently purchased a new Mercedes Metris. Ron really knows his stuff when it comes to commercial trucks. My purchase experience was painless and easy. Ron's a good guy, I would definitely recommend working with Ron for your future commercial truck purchase. More
Ron Bigler, made the experience of buying a automobile GREAT I was looking for a Mercedes Sprinter crew van for my business. I got in touch with Ron whom I have never had dealings with. From the 1st conversatio I was looking for a Mercedes Sprinter crew van for my business. I got in touch with Ron whom I have never had dealings with. From the 1st conversation with Ron he understood what I was looking for and off Ron went to find this hard to get the vehicle. A few days later he found the Van, had to trade other cars just to get the van I needed from another dealer that was far away. Because we were also in the middle of our move from California to Florida, Ron went the extra mile and took care of all paperwork and delivered the Sprinter van to my doorstep. Ron's communication with me through the process was unreal, he made sure I was aware of every update to the vehicle. Ron has a loyal customer for life that he earned by being upfront and honest. I would not think of buying another car without Ron involved. More
Exceptional As a Business owner I do not have much time on my hands especially when coming to buying a new Commercial Vehicle. I must tell you our Salesman at Fie As a Business owner I do not have much time on my hands especially when coming to buying a new Commercial Vehicle. I must tell you our Salesman at Fields Motors Ron Bigler had made the purchase of a new Sprinter to our current fleet of Sprinters an absolute pleasure. This purchase transaction was completed online and by telephone which was stress free, especially having Ron as my Salesman. In addition Ron delivered our new Mercedes Sprinter directly to our Business door steps, which by the way is a 3 hour ride from the Fields Motors....Who does that? Also wanted to Thank the General Sales Manager "Rolo" who answered the phone anytime I called. Joe Albergo JDL Elelctrical More
Enjoyed buying a vehicle. Have enjoyed buying a vehicle only twice in my life (65yrs) and both times were at Fields and P J Nunez was the Salesman. P.J. Nunez is very profess Have enjoyed buying a vehicle only twice in my life (65yrs) and both times were at Fields and P J Nunez was the Salesman. P.J. Nunez is very professional and personable. PJ answered all questions and gave a fantastic orientation on the operation controls and function of the systems on the new vehicle. All the employees at Fields have always been Professional ,Kind and considerate. We will be back. Thanks for a enjoyable experience. More
Easy Car Buying Experience First off, I live in Colorado and was looking for a specific used vehicle. It just so happened that I found 2 vehicles in the nation that met my requi First off, I live in Colorado and was looking for a specific used vehicle. It just so happened that I found 2 vehicles in the nation that met my requirements - one in Atlanta and one in Florida. I called the Florida dealership first and was put in touch with their Client Advisor, Mr. P.J. Nunez. P.J. was an absolute pleasure to deal with. He understood that I lived out of state and did all the legwork of getting details and additional pics of the vehicle they had on their lot and working to get the vehicle's price where I wanted it. P.J. also gave me his personal cell number so I could reach out to him directly whenever I needed more details or assistance. I must have texted him a 100 times within the span of a week and he quickly responded every time! He even offered to pick me up at the airport and bring me to the dealership if I needed a ride. Talk about customer service! In the end, I flew down to Florida to purchase the vehicle and P.J. met me at the dealership on his day off to make sure the entire process went smoothly - and it definitely did! He explained everything thoroughly, worked with financing, managed my expectations, and even performed the service maintenance on my vehicle since it was approaching soon. I have always been very wary of car salesman, because of their manipulation and shady sales tactics, but P.J. was the polar opposite. This is the way car-buying should be...easy without any undue stress. Thanks, P.J., you've won me over as a repeat buyer! More
Worst Customer Service Ever - Used to be Go-To Deaership This used to be our highest rated, go-to dealership for 2015 Leisure Travel RV Sprinter Van service that we recommended to all our RV Sprinter Van acq This used to be our highest rated, go-to dealership for 2015 Leisure Travel RV Sprinter Van service that we recommended to all our RV Sprinter Van acquaintances - not any more. We took a trip to Newfoundland this past summer and never experienced any tire issues over extremely rutted, potholed roads. Came home, took the RV in for an alignment and tire rotation. After service, took a trip to Sanibel and inside tire lost air due to a stem being replaced by inappropriate type for inside tire during its last service. Called dealership, asked them to replace with original rigid stem and they ARGUED they didn't do it and wouldn't replace it. No one else has serviced this RV since the September rotation - we have records to verify this. You would have thought they would have asked us to bring it in and let them look at, replaced with original rigid stem and kept a happy customer. Guess not...not part of their customer service training. Very sad - will be sure to share this experience with Mercedes, Leisure Travel Vans and at the RV show coming up in Tampa next week. They deliberately chose to LOSE A CUSTOMER over a valve stem. Suggested reading, #TheTenCommandmentsOfGreatCustomerService. More
First of Many Meeting Lemar Lewis and Ron Bigler was a pleasant experience. No pressure, totally informative and eager to find the right fit for me. And we did it Meeting Lemar Lewis and Ron Bigler was a pleasant experience. No pressure, totally informative and eager to find the right fit for me. And we did it !! Gary in finance had his challenge (out of state process) and made the grade with flying colors. Thank you gentlemen . . . will be looking you up in a few years! More
Wonderful car buying experience. Wonder car buying experience. First time ever in all my 45 years of buying a car that it was very easy. Ron and Magarita where very pleasant to work w Wonder car buying experience. First time ever in all my 45 years of buying a car that it was very easy. Ron and Magarita where very pleasant to work with. Awesome dealership More
Very friendly & very helpful I was interested in the s550 for my wife . Is our 25th anniversaries. We have found one thank to Mr.phillip Nunez for helping us through out process. I was interested in the s550 for my wife . Is our 25th anniversaries. We have found one thank to Mr.phillip Nunez for helping us through out process. More