Fields Motorcars
Lakeland, FL
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601 Reviews of Fields Motorcars
Fields Mercedes Benz was great the Sale Advisor TC give me is undivided attention and was well informed on the vehicles I was interested in. The Finance Manager was great also very friendly. These dealersh me is undivided attention and was well informed on the vehicles I was interested in. The Finance Manager was great also very friendly. These dealership was outstanding. Kim Jenkins who handles the titles was so helpful in getting me my Disable Veterans tag after the 10yr date on it. I have brought from Fields before and have always had a wonderful experience. More
Great customer service it was such a pleasant experience. We traveled to get the used suv and it was the best deal out there. Don the salesman was great at getting the job done in a timely manner. Don even s We traveled to get the used suv and it was the best deal out there. Don the salesman was great at getting the job done in a timely manner. Don even sent me the cds I left in our trade in. We tried to deal with other car dealerships but it was so difficult trying to get the right price. Fields had the right price from the start, we would go back in a heart beat to buy out next vehicle. More
We moved to Florida 3 years ago, and immediately sought out Fields for our car service and repairs, even though they were an hour from our home. Their ratings for customer service were very high, and that' out Fields for our car service and repairs, even though they were an hour from our home. Their ratings for customer service were very high, and that's important to us. Last week we were in for service and we saw a used vehicle that fit our needs. We drove it, spoke with our salesmen, Jonathan and Amed, negotiated for a short time, and drove away in our "new" car. It was an actual PLEASURE! We highly recommend this dealership for knowing what customer service truly is, and giving us an excellent buying experience! More
My experience at Fields Motorcars was incredible! I bought an Audi Q5 two years ago, and this purchase experience at Mercedes-Benz blew the Audi experience out of the water! From the moment I walked in bought an Audi Q5 two years ago, and this purchase experience at Mercedes-Benz blew the Audi experience out of the water! From the moment I walked in I was treated like a rock star. TC Lofton was my sales associate. He was gracious, a good listener, and not pushy at all. They did not haggle with me on my trade in, and getting my new Mercedes was a breeze. Jonathan McCall, our client advisor, outdid himself by constantly checking on us and was very personable. He even gave us some Mercedes "swag." P.J. Nunez was our finance person, and he explained everything clearly and was so friendly. The concierge associate was also amazing. He climbed in the car with us and explained how to use all the features on my new car. I highly recommend this dealership, as well as TC, PJ, and Jonathan! I will definitely buy another MB. More
This is the fourth car that we have purchased from Fields motorcar, and it is always a pleasing experience. Sales staff friendly, courteous, and fair motorcar, and it is always a pleasing experience. Sales staff friendly, courteous, and fair More
The best experience and a smooth transaction. Margarita was very professional and helpful. Advised her what car I was interested in and filled out the application online. I wanted to know all the details b was very professional and helpful. Advised her what car I was interested in and filled out the application online. I wanted to know all the details before heading to the dealer to make the purchase. I had all the approval done before going to test drive the vehicle. I didn't want to waste time at the dealership and she made sure everything was done ahead of time. I went to the dealer to test drive and sign papers. PJ Nunez was my financial manager. He asked if I was interested in additional coverages so he could provide me the information before signing the papers. During the signing, they took to get detailed. We were provided with 2 Mercedes-Benz hats and Keychain which was very nice of them. The whole process was smooth and fast. More
My experience at fields Mercedes was amazing, above amazing. My sales guy T. C. Lofton was patient and kind. He was amazing and I love my new car. amazing. My sales guy T. C. Lofton was patient and kind. He was amazing and I love my new car. More
Tim Lowery has been handling my car needs for 18 years. I wouldn’t trust anyone else!!! If you are in the market for a vehicle, give him a call!! I wouldn’t trust anyone else!!! If you are in the market for a vehicle, give him a call!! More
Started off well, but went south quick. Purchased a car from them online/over the phone and had one of the worst experiences. Screwed up the paperwork, ignored my requests and did what they wanted, and ul from them online/over the phone and had one of the worst experiences. Screwed up the paperwork, ignored my requests and did what they wanted, and ultimately didn't care. Got a certified pre-owned vehicle that supposedly went thru rigorous inspections, yet items were not working when I finally received my vehicle - their response, oh it's OK it's under warranty. So now the car I waited to receive, I have to take to the dealership to fix and wait again. Maybe their in-store experience is good, but I would never recommend buying from them online. More
Fantastic, courteous and expeditious . Highly recommend Fields Motors !! the best in Florida . Amar Dewal was absolutely delightful and beautifully professional and honest . Thank you for making my experie Fields Motors !! the best in Florida . Amar Dewal was absolutely delightful and beautifully professional and honest . Thank you for making my experience so easy More