Fields BMW South Orlando
Orlando, FL
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512 Reviews of Fields BMW South Orlando
Great Service The staff was friendly and professional. I was able to get my vehicle serviced the same day (quickly) without an appointment. My vehicle was nice and The staff was friendly and professional. I was able to get my vehicle serviced the same day (quickly) without an appointment. My vehicle was nice and clean when I got it back. More
Another 5 Star Review for Jason Price I had actually written this dealership off due to poor service in the past. I purchased my first BMW from Fields South and attempted to buy a second I had actually written this dealership off due to poor service in the past. I purchased my first BMW from Fields South and attempted to buy a second for my wife a couple months later, but could not get the sales staff at the time to engage with me in the sales process. Nothing more frustrating then trying to buy something and not being able to find someone who will engage. When I was looking to sell my wife's X5, which I had driven to Tampa to purchase since I was frustrated with Fields, Jason called me and I didn't return his because I'd written Fields off due to my previous attempts to work with them. He was extremely persistent and I finally returned his call. Jason's follow through was impeccable, he did everything he said he was going to do and I ended up selling him two vehicles and purchasing a third. It was around the holidays and I had family in town and was unable to make it to the dealership to test drive the vehicle he had found for me. He brought it to the house along with the sales order, paperwork and a second driver to pick up my two vehicles that I was trading. We closed the transaction at my house. Jason will be my first call next time I'm in the market. He's an asset to the Field's organization and he knows how to make things happen and get the job done. More
Great Experience I bought a 2016 X3 last week and wanted to strongly recommend the dealership and Jason Price. It was an enjoyable process and was impressed with ever I bought a 2016 X3 last week and wanted to strongly recommend the dealership and Jason Price. It was an enjoyable process and was impressed with everyone from sales, sales management, and finance. More
Excellent car buying experience. My sales representative was Jason Price. Awesome sales representative. Jason will go the extra mile to satisfy you and your family needs towards your My sales representative was Jason Price. Awesome sales representative. Jason will go the extra mile to satisfy you and your family needs towards your new vehicle. Highly recommend him. A C More
Great service Chad is another Bill; great attitude, very helpful and professional! Car was ready prior to expected promised time with substantial work being done, Chad is another Bill; great attitude, very helpful and professional! Car was ready prior to expected promised time with substantial work being done, washed, and ready. More
5 star service Greeted by friendly staff. Attended to the vehicle in a timely manner. Paperwork completed and ready when the vehicle was done. Exceptional service! W Greeted by friendly staff. Attended to the vehicle in a timely manner. Paperwork completed and ready when the vehicle was done. Exceptional service! Will visit the dealer in the future. More
Great if your looking for a car wash which I was not. You need to focus on customers for service not the cheapskate looking for a free car wash. You filed an electronic appointment but when I traveled an You need to focus on customers for service not the cheapskate looking for a free car wash. You filed an electronic appointment but when I traveled an hour you said you had no appointment scheduled for me. My horn worked fine when I brought it their but when u got almost home and someone almost hit me in my lane I discovered my horn didn't work. Eric was the only thing that settled my issues. More
Stranded driver I had a flat tire on my way to work. The road side assistance send a tow truck whom took my car to the dealer. I was able to pick up my car the next I had a flat tire on my way to work. The road side assistance send a tow truck whom took my car to the dealer. I was able to pick up my car the next day. More
nightmare My vehicle was in the shop for almost 2 months but by no fault of BMW. My Warrenty service sucks, they sent wrong parts, damaged parts and just didn't My vehicle was in the shop for almost 2 months but by no fault of BMW. My Warrenty service sucks, they sent wrong parts, damaged parts and just didn't seem to care but Fields BMW did. Eric Ramos is awesome. He kept us informed all the time and dealt with the insurance company. We will definitely be doing business with them again. More
Great Experience Eric Ramos is very helpful and professional. I appreciate that he thoroughly explained everything regarding my 320i service. The lounge area in serv Eric Ramos is very helpful and professional. I appreciate that he thoroughly explained everything regarding my 320i service. The lounge area in service department was comfortable and allowed me to catch up on emails and some work while I waited ( while also enjoying some green tea). They actually provide ice cream and cones along with some other goodies while you wait. All staff members were polite and helpful from service, to mechanics, to detailers. Thanks for keeping my car in great shape! More