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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

August 28, 2016

My salesman It all started when my car got totaled and I had to rush into a car. Jose Gonzalez my salesman and help me when I was stressed out and got me back on More

by Gabbyflora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Jose Gonzalez, Joel Russell
Aug 29, 2016 -

Fertitta Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Jose was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Norman Frede Chevrolet Team

August 27, 2016

Good Customer Service From my initial visit to this dealership I noticed how clean and organized the building and offices were. A pot of coffee readily available for those More

by Used Car Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Aug 29, 2016 -

Fertitta Chevrolet responded

All of us at Norman Frede Chevrolet appreciate the opportunity you presented to earn your business! Jose is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Regards, Norman Frede Chevrolet Team

August 27, 2016

Recent used certified car sale My car salesman was Jonathan Martinez. There was no pressure at all for this sale. He was very knowledgeable in the Camaro I purchased. It was late at More

by camaroshane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Aug 29, 2016 -

Fertitta Chevrolet responded

We're excited to hear that Jonathan took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Norman Frede Chevrolet Team

August 27, 2016

Great Customer Service! The first time I talked to Johnathan it felt like I already had been knowing him for years! He was so friendly and helpful and answered all of my ques More

by Xanthe L Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Russell, Jonathan Martinez
Aug 29, 2016 -

Fertitta Chevrolet responded

Xanthe, Johnathan is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Regards, Norman Frede Chevrolet Team

August 26, 2016

Excellent Great service, the best group of employees they treat you like family my satisfaction 110% and my referrals is going to everybody I know Thanks for More

by Aa853274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Wiggins , Nathan Cook, Edgar Urias
Aug 29, 2016 -

Fertitta Chevrolet responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Norman Frede Chevrolet family. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Regards, Norman Frede Chevrolet Team

August 26, 2016

Buying a car takes time but worth every minute. My salesman was quick to help. He was very friendly and professional through the whole experience. This dealership has a strategic process handling t More

by Car girl,mary333
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
Aug 29, 2016 -

Fertitta Chevrolet responded

We appreciate the kind words. We look forward to seeing you again in the future! Regards, Norman Frede Chevrolet Team

August 26, 2016

That Didn't suck! In fact I LOVED it! From the moment I walked into Norman Frede Chevrolet I felt comfortable. My Sales Guru Anthony Rosten took the time to listen to me and worked to get More

by Duckie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rosten, Charlton Cotton
Aug 29, 2016 -

Fertitta Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to hear Anthony did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Norman Frede Chevrolet Team

August 25, 2016

Awesome! We always use Marcus when buying/trading/selling our vehicles. I know I can trust him and I always walk away happy that we have come back. Marcus deli More

by Rebecca P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Aug 26, 2016 -

Fertitta Chevrolet responded

Thank you for this review, Rebecca. We really appreciate you leaving us your input. We are very pleased to hear that Marcus could make your car shopping experience so pleasurable and stress-free. If you need anything else in the future please feel free to come back and visit us anytime! We hope to see you back in again soon! Regards, Norman Frede Chevrolet Team

August 24, 2016

Great salesman I had been shopping for months until I was greeted by Jose Gonzalez .He introduced me to service and showed me all the features on my truck. I will re More

by Chevyguy1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez, Joel Russell
Aug 26, 2016 -

Fertitta Chevrolet responded

Thank you for your review. We're glad to have Jose on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Norman Frede Chevrolet Team

August 24, 2016

Customer Service and Beyond....Jonathan Martinez As it so happens, things could go very wrong during a purchase of any vehicle. Lemons exist and sometimes we just do not know until we try to take the More

by akdnone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Aug 25, 2016 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Jonathan was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Norman Frede Chevrolet Team

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