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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

August 30, 2016

Happy customer Marcus listened to what I had to say. Once I found the car I wanted. He made it happen quickly and painlessly. This is the first time I did not feel More

by Nadine Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Aug 31, 2016 -

Fertitta Chevrolet responded

Nadine, we appreciate you taking time to leave us a great review! We are pleased to hear Marcus did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Norman Frede Chevrolet Team

August 30, 2016

Great Selection and Convenient. I have purchased many cars from Jose Gonzalez for many years, even before he worked with Norman Frede. The reason I always call Jose is because I kno More

by JJ005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jose Gonzalez, Joel Russell
Aug 31, 2016 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Jose was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Norman Frede Chevrolet Team

August 30, 2016

Amazing customer service It is always a pleasure doing business with a company that actually show they care and take the time to actually listen to what you are looking for.. More

by JolineS.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Steve Gomez
Aug 31, 2016 -

Fertitta Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Norman Frede Chevrolet commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Norman Frede Chevrolet Team

August 30, 2016

Went in nervous, left reassured and with my new love my suv I was ready to trade in my car but quite nervous about the process. Johnathan Martinez helped me a lot with the whole process. From choosing the right More

by Amoreno2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Aug 31, 2016 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. We’re happy to hear about your positive experience with us. Regards, Norman Frede Chevrolet Team

August 29, 2016

Dream Come True When I first saw this Stryker Blue G8 GT I completely fell in love with it. I was looking for one for months in this exact color and once i saw this o More

by StrykerBlue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
Aug 31, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this review. We are very happy to hear that Nathan could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Norman Frede Chevrolet any time! Take care. Regards, Norman Frede Chevrolet Team

August 29, 2016

Almost a perfect experience. I ordered my Camaro through Brian on June 6 and picked it up August 18. Brian Sills has been the best salesman of any salesman I've ever used in my c More

by Kyle Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sills
Aug 31, 2016 -

Fertitta Chevrolet responded

Thanks so much for the wonderful compliments, Kyle!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Norman Frede Chevrolet Team

August 29, 2016

Bought a new Silverado 16 Brian is a cool guy. We did our deal without any pressure. Considering the settings of a dealership/buying a vehicle I can say I had a good time and l More

by havaxel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sills
Aug 31, 2016 -

Fertitta Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we’re glad to hear that was the case for you on your recent visit to Norman Frede Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Norman Frede Chevrolet Team

August 29, 2016

First time buying a new truck Me and my dad went to Norman frede Chevrolet to look for a new truck for him. As we were walking towards the trucks out comes Edgar and asks us what w More

by Jamx1x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
Aug 31, 2016 -

Fertitta Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Edgar and the rest of the Norman Frede Chevrolet team. Thank you for choosing us for your automotive service needs and we look forward to meeting all your future needs the next time you need us. Regards, Norman Frede Chevrolet Team

August 28, 2016

SCHEDULED APPOINTMENT Scheduled my vehicle's service a week in advance. Showed up at the appointed time....no record. Was assured they could handle it within 2 hours. Ca More

by fredesucks
Customer Service
Recommend Dealer
No
Employees Worked With
Don't know
Oct 12, 2016 -

Fertitta Chevrolet responded

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Suzanne; Customer Relations; (281) 486-2219

August 28, 2016

GREAT SERVICE!!!! I would highly recommend this dealership to anyone looking to purchase a new or used vehicle. I was helped by a man named Jimmy Williams. Mr. Williams More

by tfree88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Aug 29, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Jimmy could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Norman Frede Chevrolet Team

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