Fertitta Chevrolet
Houston, TX
Filter Reviews by Keyword
By Type
979 Reviews of Fertitta Chevrolet
Happy customer Marcus listened to what I had to say. Once I found the car I wanted. He made it happen quickly and painlessly. This is the first time I did not feel Marcus listened to what I had to say. Once I found the car I wanted. He made it happen quickly and painlessly. This is the first time I did not feel I was getting taken advantage of. Nadine Blake Happy customer? More
Great Selection and Convenient. I have purchased many cars from Jose Gonzalez for many years, even before he worked with Norman Frede. The reason I always call Jose is because I kno I have purchased many cars from Jose Gonzalez for many years, even before he worked with Norman Frede. The reason I always call Jose is because I know he is going to take care of me. I go in and tell him what I'm looking for and my budget. If he doesn't have it, he'll try to find it or give me several options. He goes above and beyond to make sure I am a satisfied customer again and again. As far as the dealership, everybody always greets me with a smile and finance department gets me out as soon as possible, sometimes faster than expected. More
Amazing customer service It is always a pleasure doing business with a company that actually show they care and take the time to actually listen to what you are looking for.. It is always a pleasure doing business with a company that actually show they care and take the time to actually listen to what you are looking for... Went in knowing what I wanted and drove off the lot with exactly that! Overall GREAT CUSTOMER SERVICE!!! Highly recommend salesman Steve Gomez & Pastor Osorio More
Went in nervous, left reassured and with my new love my suv I was ready to trade in my car but quite nervous about the process. Johnathan Martinez helped me a lot with the whole process. From choosing the right I was ready to trade in my car but quite nervous about the process. Johnathan Martinez helped me a lot with the whole process. From choosing the right vehicle for me to the purchasing process. I can't thank him and dealership enough for helping me and making everything so much easier. My kids and I love it!!! Highly recommend it. It was a big decision to make but I am so happy I did it and went to this location. More
Dream Come True When I first saw this Stryker Blue G8 GT I completely fell in love with it. I was looking for one for months in this exact color and once i saw this o When I first saw this Stryker Blue G8 GT I completely fell in love with it. I was looking for one for months in this exact color and once i saw this one, I knew i had to have it. Nathan Cook was a great salesman with me, we stayed in touch for about a month or so until the car was available for me to purchase. He went ahead and notified me through every step until the car was in my hands. I would really recommend Norman Frede Chevrolet and Nathan Cook, without them my dream would have not came true. Go and get your dream car! More
Almost a perfect experience. I ordered my Camaro through Brian on June 6 and picked it up August 18. Brian Sills has been the best salesman of any salesman I've ever used in my c I ordered my Camaro through Brian on June 6 and picked it up August 18. Brian Sills has been the best salesman of any salesman I've ever used in my car buying experience, outstanding in every facet of the car buying evolution. I cannot recommend Brian Sills enough, a true professional and very friendly! More
Bought a new Silverado 16 Brian is a cool guy. We did our deal without any pressure. Considering the settings of a dealership/buying a vehicle I can say I had a good time and l Brian is a cool guy. We did our deal without any pressure. Considering the settings of a dealership/buying a vehicle I can say I had a good time and left not feeling ripped off. More
First time buying a new truck Me and my dad went to Norman frede Chevrolet to look for a new truck for him. As we were walking towards the trucks out comes Edgar and asks us what w Me and my dad went to Norman frede Chevrolet to look for a new truck for him. As we were walking towards the trucks out comes Edgar and asks us what we are looking for guides us to the trucks and helps us very nicely looking for the truck of my dads dreams! He was very happy to help us and got us a heck of a deal on a 2016 Silverado lt he spent all day helping only us as we where his only priority that day we stayed until closing time but my dad was sure he left with a truck he loves! Edgar and all the guys and gals over at Norman frede Chevrolet are a GREAT staff and I wouldn't look anywhere else if your looking for a Chevrolet at a great price along with a very pleasant staff to help you. I might even get myself a truck and it will be from here for sure. More
SCHEDULED APPOINTMENT Scheduled my vehicle's service a week in advance. Showed up at the appointed time....no record. Was assured they could handle it within 2 hours. Ca Scheduled my vehicle's service a week in advance. Showed up at the appointed time....no record. Was assured they could handle it within 2 hours. Came back 4 hours later....nothing. Same person that assured me 2 hours would be OK told me with a straight face, "we need the vehicle all day". Typical glib BS. What a sleazy industry. They probably have screening software to prevent this from appearing on their reviews. Other negative reviews get a "call me". A customer service that actually understands customer service doesn't set behind a desk and and do the "call me" thing. They actually SERVICE the customer. More
GREAT SERVICE!!!! I would highly recommend this dealership to anyone looking to purchase a new or used vehicle. I was helped by a man named Jimmy Williams. Mr. Williams I would highly recommend this dealership to anyone looking to purchase a new or used vehicle. I was helped by a man named Jimmy Williams. Mr. Williams helped me find the vehicle of my dreams and the process was very quick! More