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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

September 27, 2016

Best Customer Service I am truly happy with my purchase, Jonathan did an amazing job and went above and beyond to get me approved and getting me into a great deal. And also More

by dalila1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Sep 28, 2016 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Jonathan were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Norman Frede Chevrolet Team

September 27, 2016

Great Experience We had the pleasure of working with Edgar and the staff here and could not have been happier. We knew what we wanted and they got us in that car with More

by Noles86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Tracy Hill, Edgar Urias
Sep 29, 2016 -

Fertitta Chevrolet responded

Thanks so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments to Edgar and to the rest of the staff. We pride ourselves on offering high quality customer service, and we’re glad we were able to take care of you. It was our pleasure. Regards, Norman Frede Chevrolet Team

September 27, 2016

Fast and easy This is the fourth car I have bought from Norman Frede and every experience has been awesome. Thank you Brian for getting me on the road in my new ca More

by JOster820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sills
Sep 28, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Brian and we look forward to working with you again down the road. Regards, Norman Frede Chevrolet Team

September 27, 2016

New Cruz This was our 3rd purchase from Norman Frede Chevrolet. We love the staff and location and the fact that they are family owned. They always have the lo More

by Becky Norton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sills
Sep 28, 2016 -

Fertitta Chevrolet responded

Becky, it was a pleasure to read about your third car-buying experience at Norman Frede Chevrolet. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Brian provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, Norman Frede Chevrolet Team

September 27, 2016

New 2500 This by far is my best buying experience to date. If your in the market for a new or used car, go see Eddie Wright. He was very attentive to my requ More

by Steve H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Wright
Sep 28, 2016 -

Fertitta Chevrolet responded

Steve, thank you for your loyalty to our dealership and for taking the time to write this review. Eddie’s sales excellence is always consistent, and we’re glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Regards, Norman Frede Chevrolet Team

September 26, 2016

Excellent experience. Very happy. I am very happy with the attention given to me by Jimmy and Pastor. They went above and beyond. Jimmy was happy to answer my questions, even on h More

by Phyllismitchellcanvas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Joel Russell, Jimmy Williams
Sep 28, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Norman Frede Chevrolet Team

September 25, 2016

Great experience We are repeat customers with Norman Frede and Chris is the best. Knowledgeable and friendly Chris had everything complete with a few hours. We will d More

by Jwinters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sudduth
Sep 27, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Norman Frede Chevrolet. We can’t wait to see you for your next visit! Regards, Norman Frede Chevrolet Team

September 23, 2016

Amazing! Edgar was amazing, he helped me a new Chevy Cruze. Answered all my questions and moved around so I could get a great deal. All the staff was super swe More

by Purple.13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
Sep 27, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Edgar helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Norman Frede Chevrolet Team

September 22, 2016

The priority is you-the customer We found ourselves in need of a car quickly due to being in an accident. We met with Zach and explained our circumstances. He listened and showed us More

by MichieSonic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Malitz
Sep 23, 2016 -

Fertitta Chevrolet responded

We appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Norman Frede Chevrolet Team

September 21, 2016

Awesome Service So I went in looking for a used Camaro. Found two that I liked. Worked with Zach M. Totally awesome guy. Very friendly, professional and knowledge More

by Marcus Valdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Russell, Zach Malitz
Sep 23, 2016 -

Fertitta Chevrolet responded

Thanks for your outstanding review, Marcus! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Norman Frede Chevrolet Team

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