Fertitta Chevrolet

Service after purchase While this may be controversial, my truck voltage gauge for first 500 miles was consistant. Then after changing wheels, I lost my TPSM reading. After While this may be controversial, my truck voltage gauge for first 500 miles was consistant. Then after changing wheels, I lost my TPSM reading. After a couple of attempts by the dealership the problem returned. Then I notice my voltage was dropping to low out puts for long periods with or without everything running. I called the dealership that evening (Saturday). Was told that the service department was closed. I would have to get a wrecker to bring my truck in on Monday. Wasn`t offered a rental or even asked if I had transportation. Which I didn`t. I didn`t trust my truck to get me to and from work and had to hitch a ride. Next morning at start up. Engine ran horrible. But voltage was good. motor started to run better after about 15 minutes of idling. Later that morning engine temp spiked up. I took it in to service department. The service rep ,without getting out of his chair said that is normal and I should just drive my truck. After a long argument with him and the salesman. The service manager finally showed up. Very nice man. Hooked up his computer to the truck. And said that things seem to be normal. Then later he said the BCM was bad. The service rep said no loaners available. And tried to deter me from getting a rental through them. I googled the BCM. This problem could leave you stranded. Bad service doesn`t justify a good sale price. Other people waiting on vehicles were upset. One lady had been waiting for over 2 hours to get her oil changed. Finally she went looking for her car. A man was yelling at another service rep about his transmission. This seems to be business as usual there. The service manager told the service rep it would take him 3 days to repair it. And the part had to be ordered. I was transported over to enterprise. They said that the car was payed for by Norman Frede for 3 days. Another problem for me. They don`t even have the part yet! I was teated like gold before purchase. Afterwards. I was told to drive the truck until it quits. Never had these problems with GMC/Buick dealership. More

Very smooth experience!! First time to buy a "used" truck in a long time. My Man Eddie Wright always stayed in contact with me. Before, during AND after the deal. I have boug First time to buy a "used" truck in a long time. My Man Eddie Wright always stayed in contact with me. Before, during AND after the deal. I have bought a lot of cars in my life but, his deal I could not pass up!! Next time you guys are in the market for a vehicle, please give them a chance. More

Awesome exerience My husband and I were just visiting to look around and compare prices. Mr. Urias met us at the door and was so friendly and professional. He worked My husband and I were just visiting to look around and compare prices. Mr. Urias met us at the door and was so friendly and professional. He worked with our budget and before we new it we had a new vehicle. Mr. Cotton was also very helpful with the financial part. Would definitely recommend this dealership. More

Amazing deal Came in to look at newer models on pick ups to up grade from my old pick , the service that Edgar Urias provide it to me and my family it was exell Came in to look at newer models on pick ups to up grade from my old pick , the service that Edgar Urias provide it to me and my family it was exellent my son was very happy with the new pick i purchase from Edgar and the rest of the team at Norman frede chevrolet .. amazing deal on my new pick truck thanks for great customer service to Everybody we really like our new truck More

Awesome Experience! Been to Norman Frede several times over the years and they were always the best. Stopped by today to look at a Corvette Stingray and Jonathan assiste Been to Norman Frede several times over the years and they were always the best. Stopped by today to look at a Corvette Stingray and Jonathan assisted me. He was extremely helpful in answering questions and explainied the Chevrolet Certified very well. The whole process was very efficient and he made sure I understood every part of the process. The finance department was also beyond exceptional. Highly recommend Jonathan and Norman Frede. More

Jose G is "Mr used cars" Everytime I need a good dependable used cars, I know to go see Jose G. I have bought from Jose for over 20 years. A couple of new Chevy Trucks and a c Everytime I need a good dependable used cars, I know to go see Jose G. I have bought from Jose for over 20 years. A couple of new Chevy Trucks and a couple of preowned cars as well. Jose is an honest guy that won't give you a run around, straight to the point. I strongly recommend JOSE GONZALEZ. He's the man at Norman Frede Chevrolet. More

Purchase of my Chev Equinox What a pleasant and exciting experience. This is not my first but my second purchase from Jose and Pastor. Both times no wait... We were in and out wi What a pleasant and exciting experience. This is not my first but my second purchase from Jose and Pastor. Both times no wait... We were in and out within an hour again on this one. Jose was great to work with and I will continue to refer you. A million thanks and that's still not enough!! If I could rate with more stars I would! More

Nathan Cook is the man! For the past 6 months Nathan has continued to help me as I shopped for a truck. I told him what I wanted and how much I could afford, and he came thro For the past 6 months Nathan has continued to help me as I shopped for a truck. I told him what I wanted and how much I could afford, and he came through even after I had given up. He did such a great job I referred two family members to him. They also had awesome experiences with him. Thanks Nathan More

Car Buying that was painless. We told Nathan a price range we were looking for and types of cars we were looking at.He had them pulled up and ready to test drive. He answered all We told Nathan a price range we were looking for and types of cars we were looking at.He had them pulled up and ready to test drive. He answered all of our questions and helped us get the car we needed. We would send anyone that needs a car to Nathan. He made a buying a car painless. More

Phenomenal Service I knew what car I wanted and the experience of buying that car was awesome!!! I will refer others to Norman Frede Chevrolet. Thanks to Marcus and Joe I knew what car I wanted and the experience of buying that car was awesome!!! I will refer others to Norman Frede Chevrolet. Thanks to Marcus and Joel More