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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

November 16, 2016

I'll be back I found Norman Frede Chevrolet through Chevrolet's website, and I'm glad that I did. They followed through with all that they said they would and I d More

by Big Daddy A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Joel Russell
Nov 18, 2016 -

Fertitta Chevrolet responded

We appreciate you taking the time to provide us with your positive feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Norman Frede Chevrolet Team

November 14, 2016

Excellent salesman Thank you Jimmy for the exceptional customer service and hard work that it took to get my husband and I in the truck that he really wanted!!!! Jimmy i More

by LM Whitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Nov 15, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Jimmy was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Regards, Norman Frede Chevrolet Team

November 14, 2016

Respectful and pleasant. They listened to what we needed and helped accommodate to my family's needs rather than just pushing a sale. Jimmy is a very caring salesman. My famil More

by Mynew terrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Nov 15, 2016 -

Fertitta Chevrolet responded

Hi and thanks for your kind words! We appreciate Jimmy and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Norman Frede Chevrolet Team

November 11, 2016

Took care of what was wrong Brought in the truck for 2 recall items and a systems check on my truck. Alan was very professional and keep me informed on the progress. Recall iss More

by Tim Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz
Nov 12, 2016 -

Fertitta Chevrolet responded

Thanks for the kudos, Tim. It is gratifying to hear that you were received quickly and kept informed by Alan of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Norman Frede Chevrolet Team

November 08, 2016

It was great! Great helpful friendly staff helped me a lot! Thank you Marcus for all of the help and hard work you did to get me in the vehicle that I wanted! It was a plesure getting you for the help on my new More

by kevintwin89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Nov 09, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Marcus and we look forward to working with you again down the road. Regards, Norman Frede Chevrolet Team

November 05, 2016

Great salesman Ana was great, great attitude, all around great person, makes sure your comfortable and answers all questions you may have, as long as she works for t More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen, Ana Villa
Nov 07, 2016 -

Fertitta Chevrolet responded

Thanks so much for your feedback, Ken. We appreciate building long term customer relationships and we truly value your business. Regards, Norman Frede Chevrolet Team

October 27, 2016

Excellent! Ana was of much help. She always had a smile on her face and seemed to enjoy what she was doing. She spoke both languages which is perfect. She answer More

by M.yessica12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Oct 27, 2016 -

Fertitta Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Ana and the rest of the Norman Frede Chevrolet team. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Regards, Norman Frede Chevrolet Team

October 27, 2016

Great service Great service, I told them what i was looking for and they had it outside fast. I was treated like family. Will definately go back for any future purc More

by Jdmg713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
Oct 28, 2016 -

Fertitta Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from the Norman Frede Chevrolet team. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Regards, Norman Frede Chevrolet Team

October 26, 2016

Service experience It was easy service department worked with my schedule was flexible and compared to other dealerships is up late which was amazing and so helpful with More

by Cars in the Bay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 26, 2016 -

Fertitta Chevrolet responded

Thank you for the feedback, Cars in the Bay! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Regards, Norman Frede Chevrolet Team

October 26, 2016

Awesome experience I came to Norman frede Chevrolet looking for a camaro and they had a wide selection of New and preowned vehicles. You can't go wrong with either. A bl More

by Silvias texas city
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Joel Russell, Jimmy Williams
Oct 27, 2016 -

Fertitta Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Jimmy was able to meet your needs. At Norman Frede Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Norman Frede Chevrolet Team

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