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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

January 27, 2017

No hassle experience ! This was such an easy process !. The Norman Frede team did an outstanding job of giving me exactly what I wanted. Thanks again Norman Frede !! More

by Benson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Wiggins, Pastor Osorio, Jimmy Williams
Feb 01, 2017 -

Fertitta Chevrolet responded

Thank you for the feedback! We are happy to hear of your positive experience at Norman Frede Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Regards, Norman Frede Chevrolet Team

January 25, 2017

Very good! My wife and I went in for a certain vehicle. Norman frede did not have what we were looking for BUT Jimmy was very helpful, professional, and in to wh More

by Natgoal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Jimmy Williams
Feb 01, 2017 -

Fertitta Chevrolet responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Regards, Norman Frede Chevrolet Team

January 18, 2017

Amazing first car buying experience Mr. Williams and everyone here was so helpful. I had an excellent first time buyers experience! I will be back in the future! Love this dealership! More

by Brishad1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Russell, Jimmy Williams
Feb 01, 2017 -

Fertitta Chevrolet responded

Hi and thanks for your kind words! We appreciate Mr. Williams as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Norman Frede Chevrolet Team

January 12, 2017

Outstanding service! I recently visited the Norman Frede Chevrolet and was given top notch service by the dealership. I highly recommend anyone to visit there in the futur More

by Sparks88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Jan 12, 2017 -

Fertitta Chevrolet responded

Sparks88, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Regards, Norman Frede Chevrolet Team

January 11, 2017

New Truch Buying Experience It was the Best experience I have ever had buying a vehicle. The Salesman, Finance, and the People responsible for my Trade In made this transaction b More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Wiggins 5 star, Brett Barr, Pastor Osorio, Joan McKinney, Bobby Houston
Jan 12, 2017 -

Fertitta Chevrolet responded

We are happy to hear your feedback. Thanks so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Regards, Norman Frede Chevrolet Team

January 08, 2017

Always an excellent experience Brett took his time to explain everything to me. No pressure. He worked with my budget and wasn't pushy. He's a great guy More

by Amanda1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Jan 09, 2017 -

Fertitta Chevrolet responded

Your fantastic review was quite a refreshing read! Congratulations on your new vehicle. We are happy Brett provided you with pressure-free, efficient and well-informed customer service. Regards, Norman Frede Chevrolet Team

January 05, 2017

Great Customer Service When I went to Norman Frede Chevrolet I was treated very respectfully and got the truck I was looking for and settled on a fair price. I would highly More

by silveradomidnight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Jan 06, 2017 -

Fertitta Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Jimmy and the rest of the Norman Frede Chevrolet team. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Regards, Norman Frede Chevrolet Team

December 30, 2016

Excellent My son and I came to Norman Frede to see vehicles we saw online. Mr. Williams was very helpful and informative, I got the deal we wanted.Overall easy More

by Easy and stress free
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jimmy Williams
Jan 04, 2017 -

Fertitta Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Mr. Williams could be so helpful and informative during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Norman Frede Chevrolet Team

December 29, 2016

New Camaro! We went to Norman Frede to look at a couple of Camaros I found online. Jimmy was the only one to come see if we needed any help! Right away his profes More

by RMunguia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Dec 30, 2016 -

Fertitta Chevrolet responded

It was a pleasure to read about your first buying experience working with Jimmy. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Regards, Norman Frede Chevrolet Team

December 27, 2016

Great Mr. Williams showed us different vehicle colors and interior variations. Explained the different models and answered questions. Great people person ea More

by Adcastro7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Dec 27, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Norman Frede Chevrolet

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