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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

July 18, 2019

Great Customer Service Trade in and new vehicle purchase was a breeze. Ana was very easy to work with and everyone was very friendly. Would definitely come back when it’s ti More

by tvaldez0788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Villa
February 15, 2019

Maintenance Quick and courteous from sales associates and service department. I have done business with Norman Frede for over 15 years and have beeb very happy w More

by Blanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Houston, Jose Guevara
December 15, 2018

Left in the cold after being pressured to buy extended war Have covered mechanical problem with the Vehicle away from my Residence on a Saturday when service department is closed, Was told by manager that my More

by fbmikey
Customer Service
Recommend Dealer
No
Employees Worked With
Marcus Martin
September 28, 2018

Great Service Ana, was great from day 1 throughout the purchase process. I really appreciate her picking the right truck for me. I get a tons of complements from fr More

by EDC2064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Villa
August 26, 2018

The best new car buying experience I have ever had! I am already recommending Norman Frede Chevrolet to my friends! The staff was helpful, knowledgeable, and courteous. I really appreciate Ana explaini More

by MRHaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Beau Faulkner, Clarice Blanks, Ana Villa
August 02, 2018

Outstanding service that never faltered David informed me every step of the way and answered every question he could and directed me to other employees for their expertise if it was outside More

by BrentHendricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sheppard and his team
Aug 03, 2018 -

Fertitta Chevrolet responded

Brett, thank you for the feedback! We are happy to hear about your positive experience at Norman Frede Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

August 01, 2018

Best collision repair experience ever! The service manager, David, did an excellent job of keeping us informed as to the progress of the repair and any changes in scope during the repair. More

by buravik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard, Pavel
Aug 03, 2018 -

Fertitta Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Norman Frede Chevrolet Team

June 29, 2018

Been there, Done that! Having been a former employee at NFC, I enjoyed the experience. Working there was like having an extended family and a learning center of selling and More

by toxic city sandy
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Carlos Garcia, Connie Morris, Edgar Urias
Jul 31, 2018 -

Fertitta Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Norman Frede Chevrolet Team

June 16, 2018

Great Dealership In life there are several things I dislike doing. Doing taxes, renewing license, going to funerals, and the two tied for number 1 going to the dentist More

by Flash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Ana Villa
Jun 19, 2018 -

Fertitta Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Regards ,The Norman Frede Chevrolet Team.

March 02, 2018

Family that is taken advantage of My family has been trying to get their Corvett fixed for months now. The dealership kept it for weeks and then when they got it home within a week i More

by cargirl
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Don't know name
Apr 06, 2018 -

Fertitta Chevrolet responded

Dear Miss Cargirl, Mr. Frede is celebrating his 50th Anniversary this year and he would never allow anyone to take advantage of one of his customers. Please call me at 281-486-2219 and we can further discuss your families concerns and find a solution. Thank you, Suzanne Bonner

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