Fertitta Chevrolet
Houston, TX
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979 Reviews of Fertitta Chevrolet
Great Customer Service Trade in and new vehicle purchase was a breeze. Ana was very easy to work with and everyone was very friendly. Would definitely come back when it’s ti Trade in and new vehicle purchase was a breeze. Ana was very easy to work with and everyone was very friendly. Would definitely come back when it’s time for a new vehicle. More
Maintenance Quick and courteous from sales associates and service department. I have done business with Norman Frede for over 15 years and have beeb very happy w Quick and courteous from sales associates and service department. I have done business with Norman Frede for over 15 years and have beeb very happy with dealership More
Left in the cold after being pressured to buy extended war Have covered mechanical problem with the Vehicle away from my Residence on a Saturday when service department is closed, Was told by manager that my Have covered mechanical problem with the Vehicle away from my Residence on a Saturday when service department is closed, Was told by manager that my only option was for them to have it towed And wait till Monday to go through service department for loaner car. I am now renting car with no reimbursement Guaranteed More
Great Service Ana, was great from day 1 throughout the purchase process. I really appreciate her picking the right truck for me. I get a tons of complements from fr Ana, was great from day 1 throughout the purchase process. I really appreciate her picking the right truck for me. I get a tons of complements from friends and co-workers. Unfortunately most of my co-workers live on the opposite side of town but, I keep mentioning the dealership just in case. More
The best new car buying experience I have ever had! I am already recommending Norman Frede Chevrolet to my friends! The staff was helpful, knowledgeable, and courteous. I really appreciate Ana explaini I am already recommending Norman Frede Chevrolet to my friends! The staff was helpful, knowledgeable, and courteous. I really appreciate Ana explaining how to use my radio and linking my phone to it! More
Outstanding service that never faltered David informed me every step of the way and answered every question he could and directed me to other employees for their expertise if it was outside David informed me every step of the way and answered every question he could and directed me to other employees for their expertise if it was outside his field of knowledge. Because of the service crew and the collision center I will go to Norman Frede for my next Chevy. Thank you for all the hard work and outstanding service. Both are immensely appreciated! More
Best collision repair experience ever! The service manager, David, did an excellent job of keeping us informed as to the progress of the repair and any changes in scope during the repair. The service manager, David, did an excellent job of keeping us informed as to the progress of the repair and any changes in scope during the repair. The technician Pavel did an outstanding work on the repair. All of his work was top notch and the vehicle is even better than new! More
Been there, Done that! Having been a former employee at NFC, I enjoyed the experience. Working there was like having an extended family and a learning center of selling and Having been a former employee at NFC, I enjoyed the experience. Working there was like having an extended family and a learning center of selling and developing skillsets in a reward based job. Edgar presented himself smoothly, not pushy, but rather extending a friendly hand of welcome to Mr. Frede's house. There have been many great persons working here and an uncommonly length of employment in the transportation line of business. As much as everyday things change, sales and service remains same at NFC, customer's welcomed and treated as fair as possible and welcomed to the Frede Chevrolet family! Thank you for a great experience in car buying from the other side of the desk! Rick Sandino, June 2018. More
Great Dealership In life there are several things I dislike doing. Doing taxes, renewing license, going to funerals, and the two tied for number 1 going to the dentist In life there are several things I dislike doing. Doing taxes, renewing license, going to funerals, and the two tied for number 1 going to the dentist and buying a car! In the last two days buying a car has come off the list. My sales lady Ana Villa was fantastic! And the “evil finance folks” were unbelievable! I got great and timely service on both trucks I bought. Well I didn’t take home two trucks but I took one home on day and changed to a different one the next day. 😎. Everyone knows of the hours usually spent buying a vehicle , but it took less than a hour and half on each. They were very respectful of my time and requirements. The staff at Norman Frede can only be described by one word. GROOVY! Thank you again for your efforts and success at making this a totally enjoyable experience. Rodney “Flash” Johnson More
Family that is taken advantage of My family has been trying to get their Corvett fixed for months now. The dealership kept it for weeks and then when they got it home within a week i My family has been trying to get their Corvett fixed for months now. The dealership kept it for weeks and then when they got it home within a week it was not working again. They called the dealership and they told them they would send someone to pick it up. They picked it up and towed it back to the dealership and later you called and said it would be another $648.00 to fix it and they would have to pay the towing service too! I think this is bad business when you take advantage of older people that don't understand the situation. I was at their home the day this happened and I could have had it towed for FREE. I think ya'll should have paid for the towing and to fix the problem that they had "again". This is over $7000 that they have paid to repair this car. I think you could have cut them some slack on charges that they shouldn't have to pay!!!!!!! More