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Fertitta Chevrolet

Houston, TX

4.9
1,006 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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1,006 Reviews of Fertitta Chevrolet

November 29, 2023

Made an appointment for an oil change and I got there 30 minutes early. Trevor was able to accommodate me at that time and get me in before my appointment time. As always I was in and out, thanks Trevor for More

by Travis Stiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Nov 30, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback, Travis. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

November 29, 2023

I enjoy working with Trevor in the service department - makes things smooth and no issues. More

by larry.dill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Nov 29, 2023 -

Fertitta Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Norman Frede Chevrolet Team

November 29, 2023

They were on time , very courteous and did my recall very quickly as promised. Great visit. More

by harley.shoults
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Nov 30, 2023 -

Fertitta Chevrolet responded

Thank you for sharing your feedback, Harley! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Norman Frede Chevrolet Team

November 28, 2023

Service team is always very polite and professional. Service work has been excellent and timely. Keep up the great work. More

by jwe6874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jacob Hudson, Katherine Garcia
Report | Print
Nov 29, 2023 -

Fertitta Chevrolet responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Norman Frede Chevrolet Team

November 27, 2023

I was greeted quickly and offered to wait in their waiting area. Service was quick and service people were very nice. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Nov 29, 2023 -

Fertitta Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Norman Frede Chevrolet Team

November 25, 2023

Super quick and painless car buying process. Extremely friendly and professional staff, I will definitely recommend them to anyone looking for a vehicle!! More

by I.R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Zach Malitz, Andrew Reyes
Report | Print
Nov 28, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to share with us! The goal of the Norman Frede Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs! Sincerely, The Norman Frede Chevrolet Team

November 24, 2023

The sales person was awesome professional and very knowledgeable. She answered every question I had and worked with me very well. More

by josh.hopkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Retana
Report | Print
Nov 27, 2023 -

Fertitta Chevrolet responded

Thank you for your business and this review, Josh. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Norman Frede Chevrolet Team

November 22, 2023

People were very pleasant to deal with. Addressed all of my concerns. I was very happy with the way I was treated by all personnel. More

by hbmustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Nov 22, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

November 22, 2023

Sales, financial, everyone was just top notch. Thank you and 5/5 stars to Kevin, Steve, and Amy! More

by Fraudaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gomez, Amy Bowlin, Lenny Gordon, Kevin Martinez
Report | Print
Nov 24, 2023 -

Fertitta Chevrolet responded

Hello, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

November 22, 2023

Great customer service experience. I will buy my next Chevrolet from Norman Frede dealership. +ADB More

by bishopadb11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Rada
Report | Print
Nov 24, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

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