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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

October 25, 2023

Good service and they follow up on their work. Honors their work when I had the same problem. Been my car dealer for years More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Oct 26, 2023 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

October 24, 2023

It was a pleasure doing business with you all. They took good care of me. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia
Report | Print
Oct 25, 2023 -

Fertitta Chevrolet responded

Thanks for this awesome review, Elaine! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Norman Frede Chevrolet Team

October 22, 2023

Honest, total, fast, courteous informative…I think they compete with non-dealer service places…didn’t used to be like that… More

by gracieb1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt, David Lopez
Report | Print
Oct 24, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience, Gracie! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

October 20, 2023

I love Norman Freda we have always bought our cars from there eveyone there is so helpfull and friendly, Joan Mckinney is the best she stands by her word in every way and very professional..and our sells p More

by rozzie1dozzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Retana
Report | Print
Oct 23, 2023 -

Fertitta Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Norman Frede Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Norman Frede Chevrolet Team

October 19, 2023

I was very pleased with all services. Everyone any everything was done with great customer consideration. Thanks to all. More

by verdiew051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia
Report | Print
Oct 20, 2023 -

Fertitta Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Norman Frede Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Norman Frede Chevrolet Team

October 18, 2023

Got the job done in a timely manner helped me with getting my neighbor to pick my vehicle up when I was out of town More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda , Trever Craigie
Report | Print
Oct 19, 2023 -

Fertitta Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department, Vince. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

October 17, 2023

Oil change, tire rotation,fuel filter change all in 45 minutes. Cannot beat this service. More

by Jspgeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Oct 19, 2023 -

Fertitta Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Norman Frede Chevrolet Team

October 16, 2023

Purchased my 2021 truck from them brand new 2 yrs ago, ( purchased a 2nd brand new truck 6 months after that and referred a co worker to them that purchased a brand new vehicle). purchased the tire waranty More

by patrick.bcasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chaise Merritt
Report | Print
October 15, 2023

Had a great experience. ..Ana Villa was very informative and showed awesome customer care..I would highly recommend her.. More

by t.soza23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Report | Print
Oct 18, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Norman Frede Chevrolet Team

October 11, 2023

My car buying experience was very easy and quick. No pressure or waiting around all day. Very happy with Norman Frede Chevrolet. More

by Kevin Yates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard
Report | Print
Oct 12, 2023 -

Fertitta Chevrolet responded

Kevin, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Norman Frede Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

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